Felicity Hotel Shenzhen

Felicity Hotel locates right next to the border in Shenzhen Luo Wo District, about 8 minutes walk after crossing the border. However, the walking bridges and pavements to the hotel are kind of old and need repairs. The hotel itself has a 7-11 convenient store right next to the lobby. The 7-11 is quite well stock and made my first day stay much more pleasant with various drinks available. Hotel staff are smiley and very helpful too. Hotel room is dated and some renovation could be used

Hotel Review: Timeless Elegance and Exceptional Service Nestled in the heart of the city, this classic five-star hotel proves that age is no barrier to excellence. While the property may not boast the modern glitz of newly built luxury hotels, its timeless charm, impeccable service, and attention to detail make it an unforgettable stay. Ambiance & Design The hotel’s grandeur speaks of a bygone era, with elegant marble floors, high ceilings, and meticulously maintained decor that exudes old-world sophistication. Yes, some elements of the design may feel dated compared to ultra-modern counterparts, but this only adds to its distinctive character. The atmosphere feels warm and inviting, perfect for those who appreciate a touch of history with their luxury. Rooms The guest rooms are spacious, well-appointed, and incredibly comfortable. While the furnishings might show their age slightly, they are meticulously cared for, and the beds ensure a restful night’s sleep. Modern amenities like high-speed Wi-Fi, large flat-screen TVs, and updated bathrooms blend seamlessly with the room’s classic style. The views—whether of the city skyline or serene gardens—are breathtaking. Service The staff is where this hotel truly shines. From the warm greeting at check-in to the prompt and courteous room service, the team goes above and beyond to ensure every guest feels valued. Small touches, like remembering your name or your morning coffee order, elevate the experience to a level of personal care rarely seen. Dining The on-site restaurants offer a delightful mix of classic and contemporary cuisine. The breakfast buffet is a standout, featuring a wide array of fresh options to suit every palate. Dining in the main restaurant feels like stepping back into a golden era, with attentive service and a menu that reflects the hotel’s storied past. Facilities The spa and fitness center, though not cutting-edge, are immaculately maintained and offer everything you need for relaxation and wellness. The pool area, surrounded by lush greenery, provides a peaceful retreat from the bustle of the city. Conclusion This hotel may not be the newest or trendiest five-star option, but its timeless elegance, exceptional service, and unparalleled comfort make it a standout choice for discerning travelers. Whether you’re here for business, leisure, or a romantic getaway, the charm and professionalism of this hotel will leave you eager to return. Rating: 4.5/5 Ideal for: Travelers who appreciate history, charm, and personalized service over ultra-modern design.

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very strategic location and comfortable and clean rooms, breakfast is also quite delicious and close to the Metro and outside there are many restaurants and the Shenzhen railway station is close to markets and shopping places

Old classy hotel very near to luohu port. Nice small gym, outdoor pool and the staff was friendly. 7-11 store inside the hotel which is very convenient. Room (20th floor) is old and just ok. Bed was uncomfortable.

Good location next to border crossing and train station.basic breakfast and great reception staff.