Andaz Shenzhen Bay

Fantastic location, attention to detail in rooms was immaculate. Complimentary mini bar with great turn down service. Will definitely stay here again! Would be good to touch up on the teams English though as we had difficulty ordering in room dining.

Right next to the MixC mall, the surroundings are nice, except for an under-construction building next to it. The hotel lobby is quite small and artsy but not grand. Room amenities are good, but the layout is a bit weird, with beds by the door and bathroom and closet behind the beds. A fixed wooden shade obscures the view.

It all started with a warm welcome and beautiful smile, the best accommodation in Shenzhen. Thank you Hanna for your concern and warm reception. Your smile has made the boring business trip interesting. Hope to come back soon.

Stayed one night on Christmas Eve, their services is good, the check in main lobby is a bit confused and small, the route from lobby to elevator is also not clear to first time guest. Located at aside of luxury shopping mall. But you should take taxi or public transport if you want to go local restaurants.

Sky Faye Julie Yuki thanks for all your help. Appreciated and very good service.

Beautiful hotel with wonderful accommodations. I enjoyed the welcome sign on the tv in our room. Only wish the breakfast had more western options. I paid a lot of money for only a few things I would eat.

Will is doing great on his job The guy knows exactly what he is doing and he absolutely deserves a promotion. I would feel annoyed if next time I stayed here if he hasn’t gotten to the position he wanted. :-)

Excellent service Kelly is very kind and helpful The room is spacious and elegant

The hotel service were excellent I like the room design as well