Xana Hotelle(Shenzhen futian shangmeilin subway station)

出差一週了才有空寫評論，但是，再忙也要寫，因為這真是一家特別值得推薦的酒店。首先，地理位置優越，周邊吃飯購物非常方便，距離卓悦滙也不是很遠；其次，酒店佈置得温馨舒適，小到茶杯，大到床品，無不提現出店家的用心和品味；再有，也是做酒店這行最重要的一點-服務，這次出差發生了一個小插曲，我的同事退房後把錢包落在了房間，離開酒店兩個小時後才發現錢包不見了，開始以為吃早餐時落在了隔壁KFC，於是打電話到前台，請服務員幫忙詢問，前台小妹妹徑直跑去KFC，仔仔細細問了好幾遍，在無果的情況下，我們又抱着試試看的想法請她幫忙再查看房間，由於房間還未打掃，前台小妹妹馬上叫來客房清潔人員進房間，期間始終跟我們保持電話聯繫，終於找到了，那一刻失而復得的喜悦包圍了我們。因為我們已離開酒店較遠，需要派人去取，前台小妹妹又仔仔細細詢問來人的姓名，還給我們設定了接頭暗號，特別的細心謹慎，使我們倍感暖心和放心。兩天後我又入住了這家酒店，經過詢問終於知道幫我們找到錢包的就是圖一中的前台美女，藉此機會再次向她表示感謝：人美心善的小妹妹，謝謝你，祝你中秋節快樂哈！下次到深圳還要選擇住你們這家酒店。

酒店床品還比較舒服，裝修比較雅緻，房間內的設施也比較用心，總的來説設定還是具備3星的標準的，不過酒店沒有早點廚房，不提供早點略顯不便，好在酒店旁邊就有個肯德基，可以解決早點的問題。

Place is good and many restaurants around the area. Breakfast can eat KFC & dumping , taste is good. Only walk around 10mins from MTR but recommend to take taxi coz weather is too hot. ^*^

Location is perfect with tons of restaurants within 500 meter. I have arrived the hotel at 16:30 but the room are not ready yet. teabags are not topup after used up. I have ordered a few parcels with hotel as the reception address, but hotel reception doesn't take care of them properly, just put them in the corner and anyone can pick up without confirmation.

This hotel was absolutely darling! There was so much attention to detail throughout, from the sign on the shower encouraging the “concert to begin”, the custom shower amenities, and the teas put out each day. At first, we stayed in the least expensive room, which had a window facing a wall. We stayed there for our first two nights, and then asked if we could upgrade for our third and final night in Shenzhen. The hotel staff accommodated us so kindly and it took us less than 10 minutes to completely change to the new room. I would recommend booking the room with a view—it’s worth it! We bought each day’s breakfast along with our booking, which ended up being vouchers which can be redeemed at either the next door dumpling shop or KFC. Since the price was quite fair, we didn’t mind the situation. We would have stayed longer, and we will definitely stay again if we return to Shenzhen! This hotel was cozy, all of the staff were so attentive and helpful, and everything was so clean and attractive. Thank you all for the wonderful experience!❤️

Need to pick take away at the lobby due to the gate. No breakfast provided.

入住的時候態度沒有特別， 走的時候特別殷勤， 問到房間有沒有問題可以改善， 但對我來說已經沒有意義， 這個價錢絕對可以有更好的選擇。 講到衛生， 沖涼房地下一注頭髮，真係嚇親， 非常質疑上手用後房間究竟有沒有清潔。 最嚇人係廁所嘅感應燈感應勁差！明明有人沖緊涼佢都會自動熄燈， 仲要沖一次涼熄幾次， 慳電唔係咁慳囉。。。 每次開花灑都會播音樂， 花灑旁邊有音樂開關掣， 明明已經關掉音樂，轉頭開花灑又再開返音樂 ， 吵著在房內看電視的人， 勁煩人！ 講到地理位置，行去地鐵站要行成 20分鐘。 這個品牌是朋友介紹的， 說這個品牌在國內較為有名氣，我第一次住，不過肯定唔會有下次。

房間很乾凈很大，店員都很熱情有禮。房間少了一套牙刷，前台很快就送了一套過來。我很喜歡希岸酒店的淋浴露，非常的香。

第二次入住，酒店位置距離上梅林地鐵站有段小距離(約8-10分鐘)。酒店附近商店，飲食、醫藥、足浴、理髮⋯等一應俱全。衛生狀況理想，各服務員熱情友善有禮👍🏻