Shilinxuan Holiday Inn (Shilin Scenic Area)

Ulasan Shilinxuan Holiday Inn (Shilin Scenic Area)

Shilinxuan Holiday Inn (Shilin Scenic Area)

Lufu Town Scenic Area, Shilin, Yunnan, 652200, ChinaLihat Butiran Hotel
Shilinxuan Holiday Inn (Shilin Scenic Area)
Shilinxuan Holiday Inn (Shilin Scenic Area)Shilinxuan Holiday Inn (Shilin Scenic Area)Shilinxuan Holiday Inn (Shilin Scenic Area)
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4.2/5
603 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.0
Perkhidmatan4.2
Kebersihan4.2
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Ulasan kurang baik(65)
Michael
Sunshine Room - Garden-View (2 Beds)
Menginap pada Dis 2024
Solo
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Jan 2025
For foreign tourists who want to visit the Karst Stone scenic areas, ie Stone Forest, the hotel is just a short walk down the road. Breakfast is buffet style and good. Meals can also be purchased. Locationwise necessitates the use of a vehicle to get to the hotel. Trip.com needs to update the hotel's name on its site. The Hotel's name is not Shilinxuan Holiday Inn. The name or names on the signage is Sloane Place and Holiday Inn Bosheng Shilin.
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的貴賓，非常感謝您選擇石林鉑晟假日酒店並與我們分享您的入住體驗。酒店是按照高檔型配備的，花園、泳池、餐廳等等的，非常適合度假休閑。不論任何時候，都真誠期待您的再次光臨體驗喲~祝您萬事順意，闔家幸福！
Pengguna Tetamu
Sunshine Room - Garden-View (2 Beds)
Menginap pada Jul 2024
Keluarga
3 ulasan
2.7/5
Disiarkan pada 12 Sep 2024
The hotel is a bit in the middle of nowhere. It used to be next to the stone forest, but they moved the entrance, so you have to take a taxi and then the shuttle inside to park to get to the beginning of the park, (next to the hotel but other side of the fence). On your way out of the stone forest you can ask to take the employee exit and walk back to the hotel. The rooms are nice and spacious. The pool was dirty, but still nice. When we wanted to cool down in the pool after the stone forest, it was closed for cleaning, and not just for a few hours, but for a few days!! That is not wat we were used to when in comes to hotel pools... The breakfast is very Chinese. So no black coffee or international dishes. For dinner it is 1.2 km walk to the Yi minority compensation tourist village, there a some ok options and a nice town square with stalls.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We apologize for the inconvenience caused. Regarding the location, we understand your concern. We will try to provide better transportation guidance in the future to make it more convenient for guests to reach the stone forest.We are sorry about the dirty pool. We have taken note of this issue and will ensure better maintenance and cleaning in the future. As for the closure of the pool for an extended period, it was an unexpected situation and we apologize for the disappointment it caused.Regarding the breakfast, we will consider adding more international options to meet the diverse needs of our guests.We appreciate your suggestion about the distance to the tourist village for dinner. We will explore ways to provide more dining options closer to the hotel.Once again, we apologize for not meeting your expectations. We are committed to improving our services and facilities and hope to have the opportunity to welcome you back in the future to show you our improvements.
Alena
Sunshine Room - Garden-View (2 Beds)
Menginap pada Feb 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Mac 2024
Very happy with the hotel. The staff were super friendly. The room was very clean and the service was wonderful. The location is nine minutes way from the stone forest by car.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to share your feedback about your stay at our hotel. we are glad that our proximity to tourist attractions, shopping, and dining options made your stay even more enjoyable.We look forward to welcoming you back in the future and continuing to provide you with an exceptional stay.
Pengguna Tetamu
Sunshine Room - Garden-View (Double Bed)
Menginap pada Jun 2022
Solo
11 ulasan
3.5/5
Disiarkan pada 26 Jul 2022
The room was comfortable and the AC worked great. I enjoyed the large balcony. Unfortunately the carpet had many stains on it such that I didn’t want to be barefoot in the room. The water pressure and got water were great. The stars at night from the balcony were clear as the light from the hotel didn’t block them out.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you for your appreciation and love. We attach great importance to your proposal. Recently, we have received more carpet cleaning in batches. We look forward to your coming again!
Pengguna Tetamu
Sunshine Room - Garden-View (2 Beds)
Menginap pada Jun 2022
Keluarga
10 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Ogo 2022
A very nice hotel. Good location, delicious food, friendly staff. You can relax in the pool. Highly recommended.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Every time you choose, we are honored, and we are delighted by your consistent support. Look forward to meeting you again!
CC1990
Bilik Tetamu (Katil double)
Menginap pada Jun 2022
Pasangan
9 ulasan
3.5/5
Disiarkan pada 12 Jul 2022
The hotel was more than sufficient for a stay close to the stone forest area. The room was a little old, but all in all a good stay. The staff were very helpful
Terjemah
Jawapan daripada Pihak Penginapan: Hello, distinguished guests, thank you for staying at Shilin Bosheng Holiday Hotel and being satisfied with our service, and thank you very much for your support and love. We will definitely work harder to provide you with better service, and look forward to your next visit! thank you PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!
MiaobukeyandeMoment
Sunshine Room - Garden-View (2 Beds)
Menginap pada Jan 2025
Keluarga
30 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Feb 2025
花園式酒店，適合於度假。距離景點後門衹有幾百米，提前在網上購票可以從後門進入石林景區，避免繞道幾公里到正門，還能節省25元的景區公交。房間是現代簡約風格，很舒服。早餐有米線雞蛋等食物。我們續住了一個晚上，享受這裏輕鬆的氛圍。
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，感謝您的讚美！我們會繼續保持優質服務，歡迎隨時回來！
Sishimingyushan
Sunshine Room - Triple Occupancy, Garden-View
Menginap pada Jan 2025
Keluarga
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Feb 2025
酒店還是可以的，而且還有早餐吃還是可以，最主要是能吃到早餐就非常的方便，而且他前後都有停車場，就是房間內有一些東西，他已經很破舊了，但是林這個地方比較小，所以説可能這方面維護的並不是太好，希望酒店可以整改一下
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，感謝您的讚美以及建議！我們會繼續保持優質服務，歡迎隨時回來！
Pengguna Tetamu
Sunshine Room - Triple Occupancy, Garden-View
Menginap pada Jan 2025
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Feb 2025
在平台提前預訂的，入住很方便，環境中規中矩，雖然有些陳舊，但還是很整潔的，床具很乾凈。大堂接待服務的工作人員有問必答，而且很有耐心。早飯品種固定，但看着挺讓人放心的，吃飽沒問題。 期間遇到門卡無法開門，工作人員非常熱心，立刻解決問題。家庭出遊選在這裏真的很放心。 還有酒店的位置也還不錯，距離周邊石林景區、冰雪海洋世界都比較近。
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，感謝您的讚美！我們會繼續保持優質服務，歡迎隨時回來！
Pengguna Tetamu
Suite
Menginap pada Jan 2025
Keluarga
14 ulasan
2.5/5
Disiarkan pada 6 Feb 2025
衞生：房間衞生很一般，地毯很臟，衞生間淋浴衹有一小塊玻璃和馬桶區隔，馬桶圈上有擦不掉的印跡 設施：我定的是套房 沒有電梯，這點對長者非常不友好，又趕上滿房，也無法調換 服務：一路自駕遊，唯一一家沒有服務員幫忙提行李的酒店 早餐環境也不好，很亂，且雞蛋如果不問就沒人給，問了就是一人拿一個，還不能帶家裡人領 唯一的好處就是離景區還算近，但從1/27 外地人已經不能從博物館這邊的門進入了，所以還是要開車去景點
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，感謝您選擇入住我們酒店並詳細反饋入住體驗。對於未能達到您的預期，我們深表歉意，現將您提及的問題逐一説明並整改：關於衞生問題我們已對房間地毯進行全面深度清潔，馬桶圈因為長期使用可能導致釉麪磨損，雖不影響衞生，但視覺上不夠美觀，我們會用酸性清潔劑徹底處理。關於設施問題，酒店整體是3層園林別墅未所有樓設定了電梯。針對長輩出行，未來將優先安排帶電梯的房間（可致電預約）。旺季滿房時未能協調房間，我們深表歉意，後續將預留應急房用於特殊需求調換。關於服務與早餐已召開全員服務覆盤會議，即日起早餐時段將增派專人維持取餐秩序。您的反饋是我們提升的重要動力，也祝您：旅途愉快！
Pengguna Tetamu
Suite
Menginap pada Dis 2024
Keluarga
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Feb 2025
家庭旅遊三口人，準備第2天去石林，所以定了這個酒店，距離石林近，打車起步價。住了一個套間，衞生很好，店家提前將中央空調打開，進房間很暖和，這個服務也很暖心，早餐在1樓餐廳比較豐富，總體很滿意，推薦。
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，感謝您選擇入住我們酒店並詳細反饋入住體驗。您的滿意讓我們倍感欣慰，我們會繼續保持優質服務，歡迎隨時回來！
Pengguna Tetamu
Sunshine Room - Garden-View (2 Beds)
Menginap pada Nov 2024
Keluarga
5 ulasan
3.5/5
Disiarkan pada 23 Dis 2024
내일 석림을 아침일찍 보기 위해 예약 리조트형으로 방 공간이 매우 넓고 식물이 많다. 께끗히 관리되면 암청 좋은 곳인데 그런게 인되서 저렴할지도. 조식도 뷔폐형으로 너무 좋았고 괸리민 좀 되면 완벽할듯. 난 그것 빼고 좋음
Terjemah
Jawapan daripada Pihak Penginapan: 존경하는 귀빈님, 매우 감사합니다. 귀하께서 지적하신 문제는 저희도 이미 인식하고 있습니다. 그러나 이전에 남아있던 문제를 개선하는 것은 하루아침에 이루어질 수 없습니다. 저희는 개선을 꾸준히 진행하겠습니다. 모든 일이 순조롭게 진행되시길 기원합니다!
Pengguna Tetamu
Bilik Mesra Keluarga Selesa
Menginap pada Jan 2025
Keluarga
10 ulasan
1.7/5
Disiarkan pada 2 Feb 2025
跟星爺的麗晶大賓館有得一比，浴室下水道是堵的，小孩洗澡就成汪洋了，座機是壞的，其他的不是這個故障就是無法使用，666
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的貴賓，非常抱歉給您帶來了不愉快的入住體驗。關於下水道的問題，哪怕是家用的如果有大的毛髮都會影響下水的，因為毛髮把下水口堵住了。當然，我們也會向運營部反饋，尋找合適的方案來應對這個問題。關於房間的座機，我們核實過內線電話是能正常撥打的。建議您下次不論入住任何酒店，如果對房間不滿意的話可以告知前台為您處理。再次為給您帶來的不便向您致歉，最後，祝您：萬事順意，闔家幸福！
Pengguna Tetamu
Sunshine Room - Triple Occupancy, Garden-View
Menginap pada Nov 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Dis 2024
住的三人間，乾淨衞生，雖然離市區遠，但是環境真的很好哦。是旅遊的好去處。酒店還提供免費停車和早餐。服務人員的態度也超好。有機會還會來。
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】 尊敬的貴賓，非常感謝您對酒店各方面的認可。我們一直致力於為客人營造一個舒適宜人的度假氛圍。非常感謝貴賓您的選擇，同時也真誠期待您再次光臨。鉑晟假日酒店全體成員預祝您生活美好！
Pengguna Tetamu
Bilik Tetamu (2 katil)
Menginap pada Ogo 2024
Keluarga
47 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Okt 2024
房間是帶露台小花園別墅式，環境和房型我很喜歡。早餐也不錯，酒店的裝修和泳池都特別漂亮！最最不錯的是離景區超級近，走幾百米是地質博物館，再走幾步就是售票大廳，進去就是大小石林，價格很實惠，是石林之旅不二的選擇！
Terjemah
Jawapan daripada Pihak Penginapan: 【石林風景區旁】【房間温馨舒適】尊敬的客人，非常感謝您選擇入住我們石林鉑晟假日酒店並分享您的體驗。很高興聽到您對酒店整體環境的認可，我們一直致力於為客人營造一個舒適宜人的度假氛圍。非常感謝貴賓您的選擇，同時也真誠期待您再次光臨。鉑晟假日酒店全體成員預祝您生活美好！