Hotel berhampiran Hei-sogen Park, Shirahama

We booked this hotel for our honeymoon, and it did not disappoint. We booked a room with a private onsen that overlooks the ocean. Unfortunately, the weather was gloomy and/or rainy most of the trip, but the view was still spectacular, and the onsen was incredible. The hotel itself has an older exterior, but the inside is immaculate. There is a bar with floor to ceiling windows that overlook the ocean. The Italian restaurant also has floor to ceiling windows that look over the pool. Our suite was the best (and biggest) hotel room that we stayed in while visiting Japan (including a massive shower, a double sink vanity, and a seat for the vanity). However, we did book a suite with a king bed, but were told that all of the rooms have 2 twin beds that can be pushed together. It was not ideal, but that was the only issue that we had. Infinito also had the most in-room amenities out of all of the hotels we stayed at in Japan. Infinito provided the usual amenities (hair dryer, water bottles, tea, coffee, shampoo, conditioner, body wash, bath slippers, etc.) AND several additional amenities (cookies to eat with tea, hair straightener, a second set of Bulgari amenities, a skin treatment set, hotel wear, indoor and outdoor slippers, etc.). The staff was absolutely fantastic. My husband had arranged for flowers in the room for our arrival, and the hotel was very responsive and able to accommodate his request. In addition, we had the pleasure of meeting Chiho, who went out of her way to make sure we had everything we needed. Chiho (and the rest of the hotel management and staff) helped us find restaurants and make reservations, and even arranged for shuttle service to the restaurants. The hotel also provided a shuttle from Shirahama station and a shuttle to Nanki-Shirahama Airport. One thing to note is that the hotel is still strict with Covid policies (moreso than the other places we stayed in Japan), so be prepared to fill out a questionnaire and wear gloves when dining at the buffets. Infinito is a little out-of-the-way, but is definitely worth the trek.

We are self driving from JR Wakayama to Shirahama about 2 hours, nice place and good location because can see the sunshine with nice beach view. The onsen is super nice view face to the beach/sea and peaceful. Hotel breakfast is very delicious with traditional Japan and Western style , there is alot of choice too. The staff is helpful to carry on our bag and luggage. The hotel reception have a convenient shop for us to buy the souvenir. I will be back again, thank you!

This was a wonderful stay - the room was huge. There was a ton of space. It’s a great place to stay for couples. The room had a big bathroom, traditional japanese futons, tatami mats, and robes. The hotel itself has a bunch of private onsens that you can reserve free of extra charge. It’s a great location within walking distance of a ramen restaurant, the beach, and a bus stop that can take you around shirahama/Wakayama area.

Fantastic value for what you get. Although you’re room is in a building next to the main hotel you can use all of the facilities which include hot springs, the swimming pool and sauna. It’s also close enough to the beach to walk and there’s a bus stop right outside.

Key Terrace Hotel Seamore is a really lovely, modern and chic hotel in the south of Wakayama Prefecture. We stayed in a sea view room with Tatatmi area, and booked dinner at one of the two traditional restaurants within the hotel complex. First, the views are wonderful. Taking a relaxing moment at the infinity footbath, or a drink in the beer garden at night are absolute musts to enjoy the sights. You can also visit the underwater observatory, or use the onsen facilities. Some other reviews have mentioned, unfortunately, the place is surrounded by nature, and that means bugs. They're like cockroaches but not. If you're creeped out by things that scuttle, don't go to the outdoor onsen. The hotel is a 15 minute walk to Sandanbeki caves, and a five minute walk to the fisherman's wharf. A short car ride will take you to Adventure World. within the hotel there are lots of facilities for enjoying your night for families or groups of friends. There's also a karaoke room on the 3rd floor (book in advance). Dinner was phenomenal. We had a selection of foods from the region, including freshly caught abalone and a freshly prepared mackerel sashimi (the head of which they turned into a soup for us once the sashimi was gone). The buffet at breakfast has a mix of all Japanese standards and Western styles. There's also the delicious pastries of Tettei bakery inside the hotel if you wanna buy something for the drive back. Would go back and would recommend the hotel to friends who are looking for a great stay in Shirahama.

離れですが、大浴場やセルフキッチンを利用するのにちょうどいい位置にあります。 小さい子どもが一緒でしたが、周りを気にせずゆっくり過ごす事ができました。 部屋はしっかり清掃されており、ベッドもふかふかで快適でした。 冷凍庫付きの冷蔵庫があります。 洗面台、トイレは2つずつ。 露天風呂の洗い場はお湯が出るまでに5分ほどかかります。 梅樽の露天風呂は家族みんなで入る事ができる程の大きさで子ども達も大はしゃぎ。 大変満足しました。 露天風呂とは別に室内にも浴室はあります。 ・ホテルの外 シャワーと蛇口があるので、夏は海からあがってきた時に便利だろうなと思います。 ・セルフキッチン 調理器具が何でも揃っており、オーブントースターや電子レンジ、お皿やスプーン、お箸、子ども食器、ラップと色んなものがあったので重宝しました。 使用時間は7:00〜22:00と書かれていました。 ・シャンプーバー 大浴場近くの廊下においてあり、小さなカップに入れて持っていく事が可能です。 ・大浴場 22時くらいに行ったのですが、足を入れる事すら出来ないくらい熱かったです。 もう少し温度調整をしてもらえたらと思いました。 大浴場のみ残念でしたが、全体的に大満足でまたお世話になりたいと思います。

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

This is my second time to come back to stay. Staff are very friendly and helpful. Due to we booked in the last minute, we can’t reserve the meal to eat in hotel. Room is facing the Shirarahama beach with sea view. The hot spring is nice but management should consider to do some renovation as some of the facilities already outdated & history Parking is free available. Would recommend who interest to Shirahama

旅行会社を通して2世帯で申し込み。なのでむさしさんか旅行会社の責任かはわからない点何点かありますが、それでもがっかりでした。 旅行会社経由で人数を追加したのですがそれがちゃんと連携されていなかった。コロナを心配し、バイキングでなく個室での夕食にしましたが一人分用意がされておらず待つ羽目に。 また、子供のご飯を洋風でなく和風にとの連絡もいっておらず、洋風が出てくる始末。 朝食も個別でバイキングを選ばなかったんですが、バイキング会場の端に席を用意され、ドリンクは自由にバイキング会場から取っていいと。子供の朝食の三色おにぎりは硬く干からびており食べられるものではありませんでした。その旨伝えるとバイキングのパンか白ご飯食べていいけど、、と。バイキングの所に行くと私たちの朝食御前の大部分がありました。なんとバイキングのものを詰めただけ…？！ なんとも手抜き。。がっかり。。子供たちみんなバイキングのもの食べたいー！と駄々をこねて大変でした。 旅行会社を経由しての予約だったからか別館になったのも重い荷物を持って階段が大変でした。 可愛い浴衣も本館14階？以上の宿泊客でないといけないとかでがっかり。今は結構可愛い浴衣サービスどこでもしてるのにホテル内で格差をつけすぎ。 水着の脱水機は昭和のものをまだ使っているのかという古いもので蓋は壊れて、役目も果たしませんでした。 老舗という名にあぐらをかいてるだけ。立地はイマイチでも白良浜までシャトルバスを出してくれるし新しいホテルの方がいいかも。

回來三四天了還在想念這次旅行，後勁太大了。雖然因為出差去過很多地方，但這是我住過真正意義上第一個度假酒店。 從大堂到客房，他們的設施陳列讓我一個強迫症非常舒適，衣架都是統一的角度，房間裏的水有三種口味六瓶可選，歡迎甜品後來才知道會跟着季節更換，非常用心。我自己帶的護膚品都沒用上，酒店是全套pola。被子蓬鬆但一點不壓人，枕頭高度剛好，睡得非常舒適。 温泉也是地道的日式天然温泉，不是湯！不是湯！不是湯！泡完皮膚非常滑根本不需要潤膚乳，整個人都通暢了，浴室門口有免費的冰棍，不上鎖隨便吃，推薦橘子牛奶棒冰，因為和歌山特產橘子～ 工作人員永遠笑臉相迎，送行李到客房的時候，行李跟電梯走工作人員自己爬樓梯，服務真的很極致。這次全程包車出遊，導覽老白帶我們去了白沙灘圓月島千疊敷三段壁，以及其他小眾景點，那些傳説、故事、當地風俗文化，讓這次的旅行非常深度。 特別要誇的是他們的餐，這次趕上了伊勢龍蝦的季節，熊野牛和伊勢龍蝦套餐太值得體驗了，龍蝦Q彈鮮甜，配上特調的醬汁，吃的就是一口太平洋。第一口熊野牛嚥下去，心都變軟了，原來牛肉也可以這麼入口即化，食物可以帶給人幸福這句話那一刻具象了。唯一不能算不足的吧，就是早餐份量太大了，導致我中午都吃不下別的東西…… 如果這次衹是選了正常的星級酒店，可能白浜之行衹是一次普通的打卡，但海岳的服務讓我感覺像家人一樣的陪伴，被很好地照料到。 白浜很美，很適合放鬆和度假，還會再來的，下次還會住這裏。