Hotel Kolam Air Panas di Shirahama

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

I had a great experience staying at this hotel! The view from our room was amazing and we particularly enjoyed the private onsen, which allowed us to unwind while watching the stunning sunset. The staff were all very friendly and polite, which made our stay even better. However, the hotel's location is next to the beach, which means you have to climb a slope to get there. It is also quite far from the JR station, and the only public transportation available is a 30-minute bus ride. Additionally, there are no restaurants or convenience stores nearby, so you might want to plan ahead for meals.

This is my second time to come back to stay. Staff are very friendly and helpful. Due to we booked in the last minute, we can’t reserve the meal to eat in hotel. Room is facing the Shirarahama beach with sea view. The hot spring is nice but management should consider to do some renovation as some of the facilities already outdated & history Parking is free available. Would recommend who interest to Shirahama

Key Terrace Hotel Seamore is a really lovely, modern and chic hotel in the south of Wakayama Prefecture. We stayed in a sea view room with Tatatmi area, and booked dinner at one of the two traditional restaurants within the hotel complex. First, the views are wonderful. Taking a relaxing moment at the infinity footbath, or a drink in the beer garden at night are absolute musts to enjoy the sights. You can also visit the underwater observatory, or use the onsen facilities. Some other reviews have mentioned, unfortunately, the place is surrounded by nature, and that means bugs. They're like cockroaches but not. If you're creeped out by things that scuttle, don't go to the outdoor onsen. The hotel is a 15 minute walk to Sandanbeki caves, and a five minute walk to the fisherman's wharf. A short car ride will take you to Adventure World. within the hotel there are lots of facilities for enjoying your night for families or groups of friends. There's also a karaoke room on the 3rd floor (book in advance). Dinner was phenomenal. We had a selection of foods from the region, including freshly caught abalone and a freshly prepared mackerel sashimi (the head of which they turned into a soup for us once the sashimi was gone). The buffet at breakfast has a mix of all Japanese standards and Western styles. There's also the delicious pastries of Tettei bakery inside the hotel if you wanna buy something for the drive back. Would go back and would recommend the hotel to friends who are looking for a great stay in Shirahama.

This was a wonderful stay - the room was huge. There was a ton of space. It’s a great place to stay for couples. The room had a big bathroom, traditional japanese futons, tatami mats, and robes. The hotel itself has a bunch of private onsens that you can reserve free of extra charge. It’s a great location within walking distance of a ramen restaurant, the beach, and a bus stop that can take you around shirahama/Wakayama area.

Great location as just opposite bus station. Opposite the road within 5min walk will reach supermarket and Daiso. The room is spacious. Onsen is open from night until 10am next day. The hotel staff friendly, helpful and arrange the futon for us. You also can choose your own amenities after check in. Free coffee, tea and some juice at hotel lobby and selected floor

Thank you for every wonderful staff who served for us during my stay. Especially Mr Rajesh from the restaurant. He is really kind person. Hotel is situated in the peak of Shirahama. The building and facilities is modern. When we arrived the hotel, they will escort you to take the welcome drink first in lounge then the the lady receptionist will explain the facilities and show you the way to room. The hot springs is really comfortable and facing the town. Room is average as we booked the standard room but they do have rooms with balcony. Highly recommend! The dinner meal is served Italian and taste is yummy with quality. Morning breakfast is extremely delicious compared to other resort hotel. They serve fresh sushi, fruit, juice…… and separate three different sessions to eat. In summer, swimming pool is open to use & gym room is available. When we leave the hotel, two gentlemen help us put the luggages inside the car and farewell us until our car totally away from hotel. Really enjoyable the stay and recommend who come to Shirahama.

離れですが、大浴場やセルフキッチンを利用するのにちょうどいい位置にあります。 小さい子どもが一緒でしたが、周りを気にせずゆっくり過ごす事ができました。 部屋はしっかり清掃されており、ベッドもふかふかで快適でした。 冷凍庫付きの冷蔵庫があります。 洗面台、トイレは2つずつ。 露天風呂の洗い場はお湯が出るまでに5分ほどかかります。 梅樽の露天風呂は家族みんなで入る事ができる程の大きさで子ども達も大はしゃぎ。 大変満足しました。 露天風呂とは別に室内にも浴室はあります。 ・ホテルの外 シャワーと蛇口があるので、夏は海からあがってきた時に便利だろうなと思います。 ・セルフキッチン 調理器具が何でも揃っており、オーブントースターや電子レンジ、お皿やスプーン、お箸、子ども食器、ラップと色んなものがあったので重宝しました。 使用時間は7:00〜22:00と書かれていました。 ・シャンプーバー 大浴場近くの廊下においてあり、小さなカップに入れて持っていく事が可能です。 ・大浴場 22時くらいに行ったのですが、足を入れる事すら出来ないくらい熱かったです。 もう少し温度調整をしてもらえたらと思いました。 大浴場のみ残念でしたが、全体的に大満足でまたお世話になりたいと思います。

和歌山で部屋食で九絵をいただける宿を探していて、こちらを見つけました。「ホテル」ですが、夕食はお部屋でいただけ、朝食はバイキングというプランでした。一休から九絵尽くしのプランをとったので九絵を堪能でき満足です。白良浜では「白良浜グランドホテル」に二度泊まったことがありますが、あちらとはまた違った角度から白良浜を見ることができます。高級感はありませんが、スタッフの皆さんはとても親切で居心地の良い宿泊でした。

犬連れでツイン用室に泊まりました。ペット同室は別館に限られているようで、部屋に風呂はなく眺望は望めませんが、ペット用のアメニティが充実していました。　6ヶ月の乳児も連れていたので、ベッドの添い寝が少し心配でしたが、ベッド2台をくっつけて壁側に寄せてくださっていたので、落下などの心配なくぐっすり眠れました！お気遣いがありがたかったです。 温泉も、脱衣所にベビーベッド、オムツ用ゴミ箱、浴場には子ども椅子があり、小さな子ども連れも助かります。 お料理はバイキングで、種類がかなり豊富です。お刺身やお寿司、野菜の蒸籠蒸し、ローストビーフなどなど。 赤ちゃん用離乳食まで置かれていました。(12ヶ月〜のレトルト品) 公式HPからの予約時、結婚記念日であることを記載していたのですが、レストランでの記念写真をプレゼントして下さいました。電話で直接お伝えしていた訳では無いのにこのようなサプライズは非常に嬉しかったです。 一点だけ‥ 別館(ペット同室棟)のエレベーターが狭すぎです。 スーツケース、ベビーカー、犬用リュックを背負って大人2人乗ると、めちゃくちゃ寄せてキツキツにならないと乗れません。また、別館へ向かう廊下に階段があるので、荷物をロビーで台車に載せたのに、全部降ろすハメになりました。