Hotel dengan Khidmat Ambil/Hantar di Ravenna

Excellent hotel in every way. Staff friendly and knowledgeable. I inquired as to the name of a beautiful tree at the entrance to their inner garden. The young lady at reception didn’t know but when I returned several hours later she had all the info about this lovely Judas tree including pictures. Best breakfast (included) Great location Good recommendations for restaurants Rooms are spacious The building is intriguing; likely was a monastery or someone’s castle

Rooms ok no coffee making facilities or bottled water. No restaurant but they do have breakfast with decent coffee. Very bad location if you dont have a vehicle. Its is located in an industrial district city bypass area. Have stayed in other hotels in Ravenna which were not great but walking distance to everything especially great restaurants. Here you dont have that option. One good thing is gym is open 24 hours. Wouldnt recommend as a business hotel at all.

This is a lovely place to stay. The rooms are very comfortable and quiet and there is excellent wifi connectivity. The building is organised around a shady courtyard and is full of fascinating antiques and art. You are only c. 10 minutes walk from the station, a huge choice of places to eat and shop and also most of the main UNESCO sites - which are simply wonderful. At breakfast there is a wide choice of food and great coffee. Our hosts were very friendly, extremely helpful and made us welcome. I truly can't think of any negatives. We will certainly stay there again.

September 2023 Today is September 9, 2023. I booked two rooms months ago. I took the train down from Venice to Ravenna to get on cruise ship tomorrow. I had the paperwork for two rooms saying confirmed. One king and one Presidential Suite. They only had me down for one room. Why? I don’t know. I literally called a few times before the trip and sent an email. They say they felt it was only in regard to the one room. They wouldn’t do anything for me even though I had all the proof of two rooms booked. They said they were all booked. Even though it wasn’t my fault and I came from another country all the way here to have no room. I asked if I could stay in the other room I booked and they said no cause we already had 4 people in there. So they try calling another hotel. They find a room that is way more expensive than the one I booked. My husband found a room across town at another hotel. Get this they call me a taxi and don’t even offer to pay for it. We have to pay for it. Also we arranged a shuttle to pick us up tomorrow morning there and take us to the cruise. So we will have to pay for another taxi back to this hotel. This is the worse service and lack of compassion I have ever had dealing with any hotel. They were not professional at all. I would give a lower score if I could. Maybe others have been treated well here but we were treated extremely bad. Where were we suppose to go if we hadn’t found another room at a different place? UPDATE The next day when I went back Antonio gave me 20% of my sons room which did help but being worried about possibly not having a place to sleep was not good.

친절하고 훌륭한 서비스 감사합니다 아늑하고 편안했습니다 아침식사도 맛있었습니다 직원분의 성실한 모습이 좋았습니다