Hotel dengan Khidmat Ambil/Hantar di Dakar

The hotel is located in a convenient area of Dakar and connected to a mall. So, the location is very convenient. The outdoor areas are very nice. The hotel is on the Atlantic Ocean and has a lovely infinity pool. Every night there is music playing either live music or a DJ. Meals - By far, the breakfast buffet was my favorite meal served at the hotel. There were plenty of options and the food was very good. I wish the local food was more authentic. It was good but not great. I had to leave the hotel to get good-tasting Senegalese Food. Rooms - The rooms are large and the bed and sheets are high quality. However, they are in desperate need of a refresh. I had to be moved several times due to issues in the room. This is the biggest weakness of the hotel and the main reason the hotel does not get 5 stars. Once they revamp the rooms, this will truly be a 5-star resort. Customer Service - I found the staff at the hotel very nice, friendly, and service-oriented. They made an effort to greet me by my name every time they saw me and also tried to remediate the issues that I experienced in my rooms. They wanted to ensure that I had a memorable stay. Special Thanks for exceptional service to: Justine - Front Desk Sade - Conceirge Desk

L’hôtel est très bien situé, propre , juste un petit problème l’aération des chambres c’est à revoir .

e voudrais faire quelques remarques sur axil hôtel ! apparemment la direction ne sait pas utiliser un tél ou un mail pour avertir des changements à l’arrivé !! j’arrive donc le jour de ma réservation et ceci en pleine nuit comme prévu , très fatigué par mon voyage et la surprise ma chambre est occupé !!! on me reloge dans un hôtel de catégorie très très inférieur , je dois me déplacer avec mes bagages à nouveau alors que je suis là pour mon travail !! ni excuses ni dédommagement , à mon départ on me fait payer une chambre qui n’est pas celle que j’ai réservé et on me dit qu’on me l’as compté au prix de l’hôtel de catégorie inférieur comme si cela n’étais pas naturel , on me présente ça comme un avantage !! les voyageurs jugerons !! un vendredi soir sans prévenir les clients de l’hôtel , une soirée dansante est organisée jusqu’à 2h du matin on ne pouvait dormir !! quand de plus les fenêtres absolument pas isolé du bruit nous donne la sensation de dormir dans la rue dès que l’activité matinale reprends !! vraiment je le dit sincèrement cet hôtel ne mérite pas ses clients !! une bonne note aux petits personnels d’étages , aimable et serviable ! le reste de la réception au bar …0/20 !

Spent two weeks in October/November 2022 with a large training group. Hotel is perfect for business meetings. Food is great, rooms spacious, air con works, back up generator, nice swimming pool. Beds lasher and comfortable. The staff were very friendly and helpful especially for us Anglophile’s. They were bilingual and sorted out any issue. In particular Oumy of conference services and Oureye at front desk

Coura has been an exceptional manager, consistently demonstrating care and support for everyone. She is hospitable, extremely friendly, and maintains a high level of professionalism in all her interactions. Breakfast is outstanding !!

A few days prior to my stay, I sent an email enquiring about airport transfers as my flight would arrive in the middle of the night. No reply. On my day of arrival, after having organized the transfer myself, I called the hotel to let them know I will be coming very late, and they did pick up the phone and spoke English. (And they finally replied to my email after I had checked in and stayed one night, only to let me know they do not organize transfers and referred me to Hertz...) The receptionists speak English and seem reasonably friendly. Check-in was quick, check-out not so. The room was very bare bones, cramped and ascetic, with a rather strong, musty smell hanging around. The floor was made of hard plastic and was filthy, don't wear white socks! There was no luggage rack, probably because there simply is no room for one. There was, however, a desk and chair, a safe and a bed that's great for one person but would be incredibly narrow for two. The pillows were worn out and lumpy. For a hotel built in 2011, I would expect power outlets by the bed, but that was not the case here. No fridge. A/C worked well enough for December, but won't probably be too helpful in summer. Wifi was free and unlimited, but spotty and slow. Don't plan on teleconferencing here. A 0.5 L water bottle was provided and replenished daily. The bathroom came with no bars of soap or shampoo. There was a wall-mounted liquid soap container on the wall, similar to the ones you can find in public toilets. It said, ”hair, body and face wash”. I guess you could wash your dog, clothes and car with it, too. There was a bath mat and two bath towels, no hand towels provided. Water in the handheld shower was warm and pressure was okay. The carpets in the hallways were in desparate need of deep cleaning. Buffet breakfast was served in the lobby from 6:30 to 10 and cost a reasonable 8000 CFA. It was your usual affair: nothing to get excited about, but it will give you a good start of the day. Some hot and cold items, juices, yoghurt. The fresh fruit was nice and the croissants excellent. The same compound has a Novotel hotel right next door, and their informal restaurant on the ground floor serves lunch and dinner. There is a buffet (dinner 17 000 CFA) as well as à la carte, including the famous chicken yassa. The pool is shared by the Novotel and the Ibis. While their homepage claims it is heated, this was not the case, and in December, nights are cool so the water was a bit cold, but bearable. It was open from 9 am to 7 pm. The pool attendant was a grumpy old man who wanted your room number but didn't understand English, not even numbers. Pool towels were left to dry in the sun and then reused without washing, which is absolutely disgusting. I suspected it at first and then got proof by seeing the attendant simply place used towels to dry on furniture on the pool deck, folding them nicely afterwards. And then checked my towel to see that it was both filthy and smelly. Wow. Th

I made the mistake of allowing my tour operator to book two nights at Onomo Hotel in Dakar. You’ll be sorry if you stay here. If you want a room… -that has no tea, sugar, cup, glass, a dirty electric kettle that is black at the base and pours black specks, book your stay here. -where you make 6 trips to the Front Desk to try to fix a broken a/c, book your stay here. -that has a broken a/c and 6 agents tell you it’s not broken, book your stay here. If you want to see roaches running around on the floor in the walkway, book your stay here. If you want a hotel agent to tell you that to warm up your room, open the window—at night when it is colder outside than your room, book your stay here. Only one of the 6 hotel agents finally explained that there are three temperature options in the room—Fan, Heat, Cold. The numbers on the thermostat are meaningless. All other 5 hotel agents fiddled with numbers on the thermostat as if it was a real thermostat. In my room, the thermostat was stuck at Cold. None of the 5 agents had any idea how to troubleshoot a broken thermostat. I advised the front desk agent Yanique at 5.30pm, 7.30pm, 8.30pm and 9pm that I needed tea, sugar, a cup. He arrived at 9.53pm, woke me up to deliver them. He offered no apology. The hotel agent offered me a new room. After not sleeping for two nights because the room was so cold, I accepted the offer and shuddered at the thought of packing up my stuff at 4am on the second night. He checked the computer, wrote down several numbers. He then knocked on two room doors and wake up TWO guests at 4.45am! Stay out of here if you want a good nights’ sleep!

Zu einem für Dakar günstigen Preis bei Buchung via Internet hatte ich mich für 3 Nächte im Hotel JARDIN SAVANA eingemietet. Hotel Der eingeschossige Bau ist älteren Datums, ruhig und ohne Verkehrslärm in einem großen, parkähnlichen Garten direkt am Meer gelegen, wegen der Hanglage jedoch mit vielen Treppen. Sehr hilfsbereiter Rezeptionist. Taxen vor dem Hotel. Zimmer Mein Zimmer (321), NR, DZ als EZ, war zweckmäßig eingerichtet. Möbel zwar schon mit Gebrauchsspuren, aber sauber. Gute Matratze im kingsize bed, ausreichend Stauraum für einen Kurzurlaub, Safe, Minibar, Sitzecke, Schreibtisch, TV (nicht genutzt), Telefon (defekt), genügend Steckdosen und Lichtquellen, verdunkelbare Fenster, AC, Wlan frei – auch im Außenbereich – jedoch nicht immer stabil. 1 Fl. Wasser/täglich. Leider total versiffter Teppichboden. Der sollte dringendst ausgetauscht werden, am besten durch Fliesen. Möblierter Balkon mit Blick auf Pool und Meer. Bad Wannenbad (mit sehr hohem Einstieg) mit Regendusche, geringer Wasserdruck, Bad/WC gut ausgeleuchtet, Körperpflegeartikel etc. Tägliche Reinigung und Wäschewechsel. Aufmerksamer roomboy. Frühstück Für senegales. Verhältnisse umfangreich, jedoch weit entfernt von kontinentalem Frühstück, sehr kuchenlastig, frisches Obst, kl. Auswahl an Wurst und Käse, leider nur gekochte Eier, kein Rührei oder andere Variationen, Tee, Kaffeeautomat, Milch, Säfte, Wasser. Vermisst habe ich persönlich Joghurt. Anders als in den anderen Bereichen des Hotels ist der Service hier sehr muffig und desinteressiert. Pool Großer Pool mit kleinen Mängeln (Fliesen fehlen), Liegen, Sonnenschirme und Handtuch kostenlos. Der Pool steht auch externen Besuchern zur Verfügung, z.B. für Wassergymnastik, Schwimmunterricht etc. oder einfach nur als Spaßbad. Da kommt es zu Engpässen: keine freien Liegen/keine Handtücher. Bedenklich in meinen Augen im Hinblick auf die Hygiene, daß auch sog. Pampas-Babys mit in den Pool genommen werden. Poolbar Gute Cocktails etc, Möglichkeiten zum Essen nach Karte, sehr aufmerksamer und freundlicher Service (Planters Punch sehr zu empfehlen) Restaurant Open Air Restaurant - direkt am Meer gelegen, leider sehr schlecht besucht. Ausreichend große Karte, Umsetzung ok., man darf keine Geschmacksexplosionen erwarten. Gambas topp, Languste schwarz gegrillt. Aufmerksames Personal, besonders Almany und der Koch fielen mir angenehm auf. Strand Privater Strand vorhanden, den ich aber tunlichst gemieden habe. Fazit Preis-/Leistungsverhältnis stimmt. Ich habe mich wohlgefühlt.

Nice place to stay even though it sometimes felt like the middle of a street. The staff were very nice and helpful, the breakfast was healthy and filling, a good start to the day. The location was good for all the places we wanted to visit. Even though the light went of sometimes and the wifi did not always work, I would say we enjoyed our stay here.