Hotel dengan Khidmat Ambil/Hantar di Lusaka

The hotel is clean and staff friendly. However the rest is absolutely shocking. Most menu items not available, construction ongoing on floor directly above guests with hammering at 11.30 in the evening. Several requests later i had to go and stop the noise myself. This hotel is an absolute last resort stay. Certainly not recommended.

房間就是國內維也納標準，服務人員水平有待提高，三天叫她才打掃一次，還把舊毛巾又掛回去，有點無語。多一個人入住，早餐要加收20美金，丟那聲，20人民幣都不值。唯一大優點房間給抽煙

Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic. There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies. Would definitely stay again!

The room was Excellent and service was good. Taj Pamodzi staff are very well coming and able to coordinate with EPICURE Signature staff with regards to bookings , checking in and out for their members. All was done on time. I would not hesitate to recommend friends, business associates to become members as well for Taj Pamodzi Hotel Epicure Signature team

Like your previous reviewer, we stayed at the Peacock aroiund mid-July. During an expensive and mediocre dinner, I looked up to see a rat running across the dining room floor, Then another and another. My partner then spotted at least two more making a total FIVE RATS!!! We too asked to discuss this with the Manager but nobody was forthcoming.In any other country this place would be shut down immediately - so I can only guess that the Chinese Owners have being bribing the Health Inspector. Robert Hester

Sadly only had a one night stay. Pick up from the airport was perfect. On time professional and very safe. The hotel was beautiful. Fully appointed rooms with lots of room service was very good. Breakfast was good and the pool and gardens were really lovely location very good. Would stay again in a heart beat.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.

We stayed at the Protea Hotel Tower both before and after our Zambia safari. Clean spacious rooms, very nice and helpful staff. The restaurant on the top floor was wonderful. Great steaks! The favorable exchange rate made it quite reasonably priced too. Location is good too, a short walk to a nearby mall.

I had an incredible stay at the Southern Sun Ridgeway Hotel, thanks to the outstanding service from the team! Flyness, the receptionist, was a star! She made my booking and check-in process seamless and efficient. Her warm welcome and prompt service set the tone for a fantastic stay. Special mentions to Nalwendo, the porter, who greeted me with a smile and showed me to my room with ease. Innocent from security was also very friendly and ensured my safety throughout my stay. The hotel's staff truly go above and beyond to ensure a comfortable and memorable experience. I highly recommend Southern Sun Ridgeway Hotel to anyone looking for exceptional service and a wonderful stay. Thank you, Flyness, Nalwendo, Innocent, and the entire team, for making my stay unforgettable!

I'm back again!! Always good!! They kindly upgraded me to a lovely corner room which is s little bigger. Very happy!