Hotel berhampiran Battistero di San Giovanni, Siena

The hotel is a great place to stay with. Receptionist named Neomi was very nice, kind and listening. The hotels surrounding garden and parking is great as well. (without the above I would give a rating of terrible) Breakfast is medium minus - we have expected far and beyond from a Sheraton/Marriot property.... The only one thing that really upset us was an incident where my laptop wireless mouse and keyboard were missing one AA battery. I went down to reception at 7:15am and asked for help - the best idea the team there had to provide is to go outside the hotel and find a shop. I've asked them to be a bit more creative - and they agreed to ask their maintenance department. When I can back at 8:00 the answer was still negative - maintenance department has no batteries. Given such a big place with so many electrical devices to handle - I was quite shocked and asked to share this incident with the duty manager upon my checkout - she is busy I was told. I left my mobile number and asked her to call me once she is free....I'm waiting for her call up until now... Conclusion - if duty manager provides such guest experience, why the other team members will not behave the same?!

It was a wonderful stay. Pros: * The rooms are very spacious and have beautiful views * Breakfast was good, plenty of options but till 10am on weekdays. And they really start taking away all the food at 10am. * Right in the center of the city, you can walk anywhere * They keep your suitcases after checkout. I asked them if I can come back for them later that day, and they were nice and kept them. Cons *No coffee machine in room. They do have a fridge though. *No iron in room but they do have an ironing room *No parking, but down the street there is free parking, a 8 min walk. I easily found a parking at 10.30pm

There was a huge blunder by trip.com. Our reservation was not found. Nonetheless the gentleman at the front reception helped us out. It was stressful especially after driving up for so long into siena. Hotel location is abt 10-12 min walk into the main square. Parking within hotel is limited. There is a public parking just outside before entering the ZTL zone.

My husband and I have now stayed at Hotel Garden Siena a couple of times, first earlier this year, and then during our wedding period in August 2023. We had our wedding in Florence but hosted our welcome dinner for wedding guests at Hotel Garden Siena, and had many of our guests staying there throughout our wedding period. Gianluigi and his team were absolutely phenomenal, and went above and beyond to make our stay and the stay of our guests perfect. The welcome dinner in the downstairs space was stunning, the staff were amazing and the food was so good. The views from the hotel are wonderful and the rooms make for a very comfortable stay. Comfortable beds, strong water pressure, and a lovely breakfast. There was plenty of parking and it's really easy to get into Siena from the hotel. We are so so grateful for the whole team, and want to thank them and Gianluigi for making our wedding period so special.

The hotel is an old mansion converted to a hotel and located just outside the old town. The location meant a 10 minute walk to get into the old town, but there were a lot of advantages being outside the old town, including the lovely accommodations (our room had a nice view of the old town on the hill) and relatively easy to reach the hotel or, as in our case, drive in and out as we toured other towns in the area. We had one of their deluxe rooms with balcony which was quite large with a separate entry room (although I saw some of the smaller rooms that looked like a postage stamp so be careful with choosing that for the price). It also had a small balcony you could step out on with the view of the town as I mentioned. The ceilings in our room where huge..must have been 15-20 feet high. Marble everywhere. The bathroom was reasonably large other than the shower..which as in many other converted hotels is like 2 feet by 2 feet. Not a lot of room for a bigger guy like me to move around…let alone bend over to pickup the soap, so keep that in mind. Bed was comfortable and the room had a nice desk with plugs available..as did each nightstand. They also have a nice garden, which I gather you can have breakfast in..except we had a bit of rain and it was a bit chilly in the morning so they served breakfast inside. The hotel website photos are indicative of the room we had and the hotel overall. We had reserved parking in advance..which was a good idea as they really only have one parking space. Breakfast buffet had a great selection of pastries, cakes, cheese, meat etc…just no hot food. Service..from the front desk staff to housekeeping..were all friendly, helpful and provided excellent service. Overall, I cannot think of any better hotel to choose when staying in Siena

不建議哈哈哈，酒店位於景區裏面，隔音很差，可以聽到遊客的聲音… 且洗護用品也挺一般的😅😅😅開車的話很容易被ztl拍…即便是跟着Google map的路線走也還是會被拍到，酒店倒是可以幫忙消除，但是需要將車停進他們的garage，價格六十多歐一晚…………

Had a amazing stay at this hotel, arrived and our rooms were ready. Spacious rooms, daily cleaned, was very happy with service provided. Helpful reception staff. When we had to travel back early morning kept our breakfast handy. Leave the landscapes around the hotel. Quiet and peaceful..

II Chiostro Del Carmine provided us with a spacious and comfortable room (and bathroom). Everything was clean and the building, although it had lots of stairs, was interesting. Breakfast was Ok. The big plus was that the main sights of Siena were only a 5/10 minutes walk away. Parking is available however the parking area is small and compact and the hedge we were parked next to scratched our hire car as we tried to leave. Overall the hotel is a good option for exploring Siena.