Ulasan ST Residences Novena

還不錯，挺方便的地方 房間很安靜，即便窗外就是大馬路，勝在車少，還有免費停車位，棒，距離購物中心和地鐵站，也就700-800m，對面就是建康城

設施齊全，洗衣機、烘乾機、冰箱都有，健身房和游泳池太小，地鐵走路要10分鐘。

酒店位置是離地鐵站有點遠，起碼是要走20分鐘才到，周邊也是沒有商場、便利店、餐廳那些，酒店本身也沒有餐廳沒有早餐供應，這是一個大問題；撇除這個，其他都還可以，有洗衣機有露台，還可以自己做飯，也是比較安靜。

距離商場、地鐵站有點遠，樓下是連餐廳都沒有，有點偏僻，走到最近的商場要15分鐘，晚上很安靜，雖然新加坡治安好，但是單獨的女士入住要慎重。酒店其實沒什麼服務可言，清潔房間要提前通知，前台也是沒有人在的。

房間熱水淋浴經常不能供熱水，洗澡當中熱水會中斷！

住店按金退還比較慢，已經退房超過24小時了還沒有看到退款，希望能儘快退回！

wifi網速太慢。

給項指標都很差，房間有蚊子和螞蟻，地板都凸出來，不小心會被絆倒非常危險⚠️ 前台無人值班，人都在fire command center 裏。

還不錯，位置也算方便！

服務人員不足，有的杯子用過也不洗。

酒店房間整潔，設施齊全，周邊配套很方便，下次還會住

Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle (see photo) . Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.

Nicholas was the most helpful and resourceful guy we have met. Seeing that my wife was on wheelchair, he came out to help us and helped us to bring our luggages to our room. Vivian was very courteous and prompt to bring us a desk and chair when we requested for it and overall even the cleaning staff is cheerful and did a great job as well as the maintenance team. Compliments to the company for have such a great team of staff that provided excellent services and a nice experience during our 10 days stay at ST Residence Novena. We highly recommend this place. Thank you

Is not like what the pics showed when we booked. Is not well taken care, windows look dusty, greenish water in the pool, the gym is useless with the treadmill broken in a tiny room without AC. Mould in the shower, the shower tap was mouldy and the rubber falling apart so we asked for a replacement. Can’t get WiFi signal in the bedroom area. I asked for a compensation due to not being able to use the gym, the guy just said they are waiting for a quotation…. For sure not worth the price 1300SGD for 6 nights