Hotel berhampiran Saaa Cargo Services Pte Ltd, Singapura

The trip began with a thoughtful phone call from the resort to remind me about my booking for the day, which I appreciated as it made me feel well-prepared. However, I was informed during the call that parking was chargeable, which slightly dampened the mood, especially considering the overall cost of the stay. Upon arrival, the check-in process was smooth, and the receptionist, Kelvin, was both welcoming and accommodating. He provided excellent service and made us feel at ease right from the start. Our first impression of the room was positive—the interior was clean and well-maintained, though I did notice that the exterior required some attention. There were stains visible on the bus, which gave the impression that it hadn’t been properly cleaned or maintained recently. The room's amenities were well stocked, and we were particularly impressed by the high-quality products from Ink & Water, which added a nice touch to our stay. One slight issue we encountered was that the room we were allocated had some plants blocking the view from the bus driver’s seat. This made it difficult for us to take clear pictures of our kids in the driver's seat, which was a bit of a disappointment. The minibar in the room, however, was lacking refreshments, which was a bit of a letdown. It would have been nice to have some basic drinks or snacks available for convenience. The Wi-Fi connection in the room was unfortunately unreliable, which left our kids disappointed as they were looking forward to some online entertainment. However, Kelvin was very understanding and offered a kind gesture by providing an alternative solution to make up for the inconvenience, which we greatly appreciated. It’s small acts like these that can make a big difference in the overall experience. The BBQ area had a grill available, but unfortunately, the grill mesh was not cleaned, so we had to prepare our own grill wire mesh. The seating area was well-lit, although the lighting was spoiled on the first night. We reported this issue to Kelvin, and while we were informed that it couldn’t be swapped out, he offered a lamp if necessary. On the second night, after further feedback, the staff were kind enough to help resolve the issue, ensuring we had proper lighting for our BBQ. The room’s air-conditioning worked well and kept us comfortable throughout the stay. All the beds were incredibly comfortable, ensuring that we had a restful night. Breakfast offered a variety of options, including Western, Malay, Indian, Chinese, and Vegan sets. While the taste was passable, it was convenient to have such a diverse selection to choose from. Check-out was scheduled for 11 am, with no flexibility in timing, despite it being a Sunday. We were informed that the resort would be packed, which is understandable, though it would have been nice to have a bit of leniency in case we needed more time. The main reason for a later check-out was that our kids were napping, and a little extra time would have been appreciated to avoid rushing. As there were no staff operating after 6 pm, we were provided with a number to call in case of an emergency. However, during office hours, there was no number available to call, and we had to walk over to the office if any issues arose. This could be an area for improvement to make communication more accessible. The resort offers two exits: one leading directly to the beach and the other towards the Changi Village Hawker Centre. Both options were convenient for exploring the area, and we appreciated the accessibility of both.

Reception was really nice and took the time to kindly explain all the available amenities and timings. Also noticed that it was my birthday and kindly prepared and sent a cake to the room. The room itself was really clean. Just slight small stains on the bedsheet, no bidet, and the bathtub was so small and slightly hard to get in/out of. The club experience was pretty decent. Good and unique spread of food available (rojak) along with an array of drinks. The breakfast cafe the next day was a mess. Buffet spread but with too few servers. There were no clean tables around and 8/9 cups taken were stained or unwashed. Noticed that there were alot of exchange students and foreigners so could have been a peak period with not enough staff. Breakfast itself was average. The youtiao was so hard, soymilk with no flavor, egg station server broke my sunny sideup yolk. But the fried rice was pretty decent, loved the creamy spinach and tater tots were very crispy! Overall, would not come again unfortunately. Experience as a whole was disappointing for a 4* hotel. Only kudos was to the receptionist and the club lounge staff.

Great get away location from busy life & city high rise concrete forests which is just short drive away from modern cosmopolitan. Good trails nearby you can walk to Changi coast & few nice Cafe cum restaurants & Changi Village food court. Enough car park next to hotel or can get there by public bus which bus stop just nearby hotel.

Great place (but expensive!) The room needs some maintenance… the temperature controller was not working (blank display, couldn’t change any settings). Fortunately the a/c was working, even though it rattled all night long! The power outlets at the bed did not work. I tried the switches but the power never came on. Fortunately, I had a battery that kept my phone alive until I needed the alarm. Overall, a nice room, good accommodations but the room needs some maintenance.

Even though its in the airport, you gotta go through Immigration and fill out the necessary form. Make sure you are clear to exit before booking abit of a pricey non-refundable room. Although the cabin room is very small, I was able to take a lovely shower and nap during my long layover. It's clean and has everything to make your short stay pleasant and relaxing. The location is great. TV has many channels. Overall good stay.

Very good service the receptionist is very friendly and accommodate to my room request full fulfilling my needs. Environment is nice and convenient and my room view is nice facing the airport runway. The receptionist also accommodate to my late checkout request really appreciate it. Thanks so much for the memorable experience at crowne plaza changi airport and hope to come again.

Great stay and easy booking through trip.com. my friends and I enjoyed it and the package comes with wild wild wet tickets.

The room was fantastic, impeccably clean and better than what I could have expected. As business hotels suites go, this one was quite nice. The matress was super comfortable, nearly close to laying on clouds. Regrettably, the fan in the bathroom is on at an uncomfortably loud noise, even with doors closed. Despite being drained after a long flight, I could barely catch any sleep even with earplugs on. The pool is okay, if you are the only one using it, as it's so narrow that it merely allows for two people swimming side by side. Didnt have a chance to try out the gym, but looked decent. As for breakfast, I felt it just average and lacking some flavor. The coffee was so dreadful I resorted to adding milk to my double espresso, just to be able to finish it. A shame about the vent thing in the bathroom, I hope they solve it soon. It was better and cheaper than staying at a capsule hotel in Changi, so there's that.

Happy staycay in Dorsett Changi with my friend! Both of us like the spacious room with small kitchen that convenient for us to prep food to eat. Very clean and spacious toilet too! Price is reasonable also! Will rebook again for our next staycay!!!

The location is quite remote, which is ideal if you're looking for a peaceful holiday or a quiet retreat. However, the room we were assigned had a disappointing view—there was practically no view at all. The property itself is clean, well-maintained, and the gym equipment is in acceptable condition. While it's a bit far from malls, there is a shuttle bus available for convenience. Check-in and check-out were fast and smooth. One major downside was the lack of a bidet, which was quite disappointing. Additionally, the baby pool was basic with no slides or mini playground, which could be more engaging for children. Overall, I feel Dusit Thani is more suited for couples or business travelers seeking relaxation rather than families. There's not much for kids to do besides swimming, which can get boring without slides or any other fun features.