Hotel berhampiran Le Grand Bassin du Jardin botanique, Sint-Joost-ten-Node

Me and my Girlfriend visited here for 4 nights for a spontaneous trip away. We really liked the design and layout of our room, small but cozy. Sadly the bed wasn’t too comfortable it was quite hard but we managed to get decent sleeps in. Also when we arrived we weren’t given any towels and when we WhatsApp’ed the reception they said it would be €16? We were confused but said we would speak to them when we got back in the evening. We think it must of been a communication problem because when we got back it was a man at reception and he quickly apologised and gave us towels. The Hotel is only small not offering a lot in the reception area but if you aren’t staying long I’d say it’s an ideal one as the location gives you a lot around it. Pretty close to the centre with a shop a few doors down. If you’re a light sleeper I maybe wouldn’t recommend here as it’s on a busy road and close to a hospital, so traffic was pretty constant throughout the night. Luckily I could sleep through a hurricane so it want an issue! Overall the staff were lovely and we really enjoyed ourselves expect like I said…a few inconveniences we could overlook.

We had a great stay. I enjoyed the location the clean modern look and the staff really stood out. They were friendly and accommodating. I couldn’t ask for much more.

The hotel was nice and friendly. I ordered room services and food from the hotel restaurant was delicious. Highly recommend and also there’s vegetarian options in the menu. Room was clean and the atmosphere in hotel is chill. But the room we selected had no proper wardrobe. I personally liked their interior style. Would visit again when I come to Brussels :)

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

We had a triple room for two nights and to be fair the price was pretty low. It was clean, but pretty uncomfortable beds and definitely could do with being updated a bit. Breakfast was included but don’t expect too much! It’s close to the city centre and nearby transport, so if you’re looking for somewhere just to get your head down then it does the job.

Stayed there on a very snowy day. Very welcome reception in the morning. Always nice to be welcomed with a smile. I enjoyed the room which was exceptionally clean and nice. But most importantly the reason for the five dots is the location. This hotel is easy to reach and in the middel of everything. From the European Union buildings to the city center. All can be visited by a quick walk.

I would not stay in this hotel again. Before I share my experience let me start by mentioning things that the trip advisor web site states that this hotel has or service/s it provides and it does not. It does not provide currency exchange. I tried to get some currency exchanged I was told that don’t do it. I even asked if they would have change of 50 euros and the answer was “no”. A safe is listed in room feature on trip advisor web site which I did not have in my room. Now my experience: We checked in the hotel on August 14, 2023. At the check in we were told my room has a portable A/C unit but there is a pipe that goes from the back of the A/C to outside so the window has to be kept open when the A/C is operating (picture attached). This unit is only good if you are in front of the unit. Next good news I was given that my room is across the street from the main entrance of the hotel. It is on the 3rd floor (4th if you live in United States) and there is no elevator/lift so we will have to carry our suitcases to the 3rd/4th floor. When we went inside the room what we saw was like an attic converted into a room (some pictures attached). I did not see a room looking like what I was given in any of pictures they have on their web site (please see the pictures attached). The room was dirty with chips under and around the bed. It did have a small flat screen tv with one tv channel. The shower area was small, so some people may have problems once they close the shower door. If you want to roll the dice and still stay in this hotel then good luck to you.