Comfort Inn & Suites Ballpark Area

The room was not clean tub had hair in it. Shower curtain was molded and the vent over to he toilet kept dropping white stuff on our head and body when we used the bathroom . They said they couldn’t change our room because they were sold out

I booked a regular king bed room, which are only within the underground level. As a young woman traveler, I didn’t feel as safe as there was anothe door to the parking lot barricaded by a recliner chair and stool. Initially, the first room I had was unsatisfactory for me as the pillows had a yellow tint with hair. The bath tub had a broken piece from the drain hole. The furniture was a bit scratched up and some of the lights in the room did not work, which also added to my fear of being unsafe for an underground level room. Also, when booking on ******* and even arriving the hotel in person, there’s nothing that mentioned a deposit fee. Although most places do require one, it would have been nice to know the actual fee instead of when I’m arriving to pay and receive my key. Everyone before and after all questioned about the deposit fee as I noticed that they too, weren’t aware. So if you book, be sure to call for all costs. The staff was great and super helpful. I had no problems with obtaining another room which was way better than the first one, even tho it costs more for a queen room on upper floors, just bc it has 2 beds, when I bought a king suite bedroom to begin with. The continental breakfast was good. They had nice options but was standard options.

Went there to get some work done in quiet. The room was dusty and dirty. There was cockroach in the bath tub. I looked and left.

This property is in bad need of a refresh. Our room didn't have a way to hang clothes or towels. Even at the low price this was too expensive. Then add the surprise $50 security deposit at checking that I'm still waiting for it's return. This property did NOT meet my expectations for a Comfort Inn!

Rm #1: Electrical outlets & phone did not work, the iron had burnt material stuck to it, smelled like smoke and mildew. Rm #2: No ironing board and old food from previous occupant left in microwave.

easy check in. Given a snack bag with some candy, chips and water.

Absolutely rude staff! I have never dealt with someone who has such little respect to others. My group and I were cleaning and a woman came PUNCHING at the door telling my group to leave and that we were too noisy. I get that some people are a little loud but that is no reason to yell at my friends and telling them to leave. She didn't allow anyone to speak as if my group were children! Train them better, if someone is noisy, tell them! During check out day, a female staff member BARGED in on my group while we were changing and she raised her voice upon entry of the room [WITHOUT ANYONE INVITING HER IN] and she told us check out is in 30 minutes and to hurry up. Don't even get me started on the bug situation in our rooms. Yes, rooms, PLURAL! EVERY room we were in, there was a roach in the drawers and on the walls.

The room was accommodating for the price. The Staff were very customer friendly and efficient. I don't like the inability to close curtains, and sheers are thin, especially since My window view was that of parking lot, trash bin and back of surrounding buildings. It was cold and not much for blanketing. But for the price and location it was fine. I would stay there again for quick and quiet inexpensive get away.

Roaches everywhere , carpet filthy, no trash can! Just couldn’t believe the roaches, when lights went out roaches came out!! I have videos with proof.