Hotel Pantai di Solidaridad

one of the best hotel I have stayed, you have everything like 12 restaurants to eat and the pools and the place to do kayak and be on the ocean pools ara amazing its a nice resort with everything you can dream, amazing views and the restaurant the mercado san juan its amazing for breakfast its food all around Mexico you need a week to see the whole hotel, plus you have acces to all the parks of Xcaret we try the xenses and Xcaret at night its nice, everything for all the family better than the disneys resorts I think its one of the top 10 best hotels in the world, it has something for all kind of taste, from privacy to a lot of places for socialize. I will comeback again for longer stay its worth it.

朋友給我安利了大名鼎鼎的Xcaret水上樂園，聖誕節的酒店價格貴得離譜，尤其是Xcaret旗下的酒店，所以這次除了住這家Xcaret Mexico(下稱X)以外，另一家是中國遊客不太多的Iberostar Quetzal (下稱Q)。Q酒店的價格不到X酒店的一半(當然X酒店包括了遊樂園門票，值不值自己算)。相對於國人如雷貫耳、硬件設施、風景更勝一籌的X，我更推薦Q 環境： X酒店就是國人熟悉的五星級酒店，房間大，設施新，硬件沒得說。沙灘很有特色，有種阿凡達懸浮山的感覺，海灘一多半是礁石，一小段沙灘，水質超好。X是花園，Q是叢林。 餐飲服務： 如果衹住了X酒店一家，我可能會覺得還不錯，可惜我住了Q酒店。相比之下Q酒店有種賓至如歸的感覺，服務員更開心隨和，酒水敞開了喝，自助餐新鮮花樣多、基本不用等位，聖誕那天大龍蝦、生蚝暢吃，一點不帶吝嗇的。相比之下，X酒店的服務員都是一副公事公辦的感覺，自助餐人不多也要等位，看着地方大其實吃喝花樣少。 還預約了Xin Gao日式餐，期望值別太高，娃點了個前菜是什麼什麼rice，上來的是一碗白花花的米飯！我點個刺身，沒上芥末，服務員說不好意思，今天沒有芥末了，給您泡薑片是替代芥末的 活動： 去Xcaret旗下的樂園非常方便，20分鐘一班。酒店有免費送機，需提前一天預約

I recently celebrated my seven-year wedding anniversary with a 5-night stay at TRS Yucatan hotel, and it exceeded all expectations. The staff's exceptional treatment made our experience truly memorable. Special kudos to the remarkable team at El Gaucho—Amayde Cruz, Ingrid Martinez, and our outstanding waiter, who we unfortunately did not get the name of, along with Fernanda Pichardo. Rosa from Villa 70 treated us to 5 star treatment, cleaning our room and doing turn down service everyday with the highest quality. Our butlers (Emilio, Estefanía and Daniel) were also really phenomenal! The resort surprised us with a lavish dinner on our last evening, making us feel like royalty. The tranquil and peaceful atmosphere added to the perfection of our stay. Highly recommend for a special occasion or a luxurious getaway! Thank you to the whole TRS team for the most spectacular time and making us feel like royalty every single day!

Ia agak dekat dengan taman tema siri x, jadi ia tidak berada di kawasan hotel 7 aksara. Jika anda pergi ke xcaret, saya mengesyorkan semua orang untuk tinggal di sini. Terdapat banyak restoran di sebelah hotel, dan terdapat pusat membeli-belah berdekatan. Terdapat kolam infiniti di tingkat atas. Secara keseluruhan nisbah harga/prestasi adalah okay.

The hotel is nice and the ubication is perfect, my daughter enjoyed the small pool, the room was nice and the bed was comfortable, I had an issue with the blanket it was smelly, and not fresh, i asked in reception and they changed it immediately the staff was nice and friendly!

Hotel is in prime and walkable distance to Cozumel ferry. Room walls are very thin that you can hear someone walking outside other than that it’s good experience. Breakfast is tied up with hotel next door. It’s limited menu not buffet. They’ll prepare your food “only” when you’re there if you’re in rush plan accordingly.

Stayed 5 nights and loved the resort. Small boutique adult only resort, very low key, off the beaten path. Rooms are huge, 900+ sq ft large bath tub middle of the room, huge glass shower with hand sprayer and oversized rain shower. Once we figured out the hot water, the shower was life altering! Large closet with plenty of hanging space shelves and digital safe. King size bed and couch, all leading to the room width glass wall/doors looking at the balcony and ocean. We had a pool level room but you are a few feet above the pool deck. 2 loungers, a table and the plunge pool on the balcony. And power open/close heavy blinds over the windows/doors-push a button on the remote and the room gets DARK! There is no beach directly in front of the resort, but either end of the pool deck has stairs to access the beach. Either side of the resort is beach, to the south is the nicer beach, and there is a message stand and vendor for scuba, parasail etc right next to the resort on the beach. The pool is the full width of the resort, infinity edge, ample chairs and several beds, first come first serve on the beds. We spent lots of time just hanging on the pool wall, sipping drinks, watching the surf, boats and people playing in the sea. The staff around the pool are very attentive, bringing you drinks, food, towels, whatever you need. With only 38 rooms, 2 max per room, there never was a lot of people around! Don’t see why you want on the menu-just ask and they can most likely provide. If you are a foodie, or need a ton of options, might not be right for You. There is just 2 restaurants, but they have a nice selection of menu items, it changed most days, and again if you ask they will meet most requests. 5 days and nights we found plenty of options, and we felt portions were fine, and quality/taste was good. We certainly didn’t lose weight! Karen was our concierge and anything we needed she saw to right away. Not everything was perfect. We struggled to figure out the hot water, the fixtures were a little odd and unmarked, and operated opposite from our first room to our second. But once we puzzled it out we had plenty of very hot water. A remote needed a battery, the shade remote was temperamental, but a smack or 2 and it would work. The big issue was 3rd day…the A/C quit working. We were leaving for the day for our one big excursion of the trip, and they assured us it would be fixed. We got back, they thought it was fixed, but it wasn’t. Maintenance immediately came back, worked on it for a while, and declared it beyond repair. But they immediately moved us to another room, so can’t complain too much, things happen. If you want a quiet, relaxing stay with great personal service, an amazing room, and not a lot of people around, this is a great choice. We are already planning a return trip in a few months

This was our first time visiting. The hotel was amazing and beautiful. The food and drinks were fabulous. Employees and staff were very helpful. Raul works at the main pool. Very good drinks and sevices. Carols works at main pool and always has fast service with drinks. Heraclio has a great personality. He will find you when needed. All of the staff around the restaurants and pools are very friendly and great to talk to. Find Dora. This lady is trusting and amazing. She will get you anything you need. Very approachable. Everything is very special if you need it to be.

The hotel and all the experience was terrible. The food in the buffet is pretty much the same everyday and the quality is really low. There are not enough sunshades for all the guests in the hotel. One day, we left our towels on the sunbed, when we came back 30 minutes later they were gone and the staff told us that they ran out of beach towels. We lost our sunbeds and towels and we had to leave the pool because there weren’t any seats left. The staff doesn’t care about the hotel guests. The golf cars that are supposed to give you rides in the resort refused to take us like 90% of the time. The hotel concierge feels like a huge scammer. We asked if we could get a ride to the main gates of the resort and they refused to take us with the golf cars and said that we could call a taxi for 5$ each way (all of this is to move inside of the resort area). Also, they try to scam you by paying 50$ to go to playa del carmen, wich is like 15 minutes away. It’s a complete joke. Even for the price I don’t recommend this hotel to anyone.

Overall we enjoyed our stay here. We came for a friend's wedding in October 2021, and will keep out wedding-specific items for this review. There are many activities in the complex, but we came to see friends, hang by the pool, eat and drink. Overall this fit the criteria. During this time, it was still very humid, but perfect for being in the pool (not necessarily a wedding outfit!) Room service is convenient, but not always fast, especially late at night. I think 2 hours+ one evening for us. The room service food was better than some of the restaurants in my opinion. We didn't go on the beach other than for a pre-wedding party. They go through COVID testing when you check in.