One particular night staff member should not be working in hospitality. A personality where growing fury is the response to a guests confidence or a request for a receipt that he couldn't fine. Extreme views that personally I would recommend having him put on the country watch list. A made a clear request for housekeeping and even communicated this with the general manager in person for NO HOUSEKEEPING. This was met with a room cleaned by housekeeping. And after the house keeping manager tried my door without an invitation and I told her the door sign clearly refers to no disturbance, and then while I am talking downstairs to the general manager she or someone is busy reaching under my pillow and provokingly has refolded my long johns and then put them on the TOP of my pillow to say. I have been here, I am not happy. General manager refuses to give me a refund after offering a breakfast for the housekeeping manager trying my door with a no housekeeping sign on. I was told there was a 'misunderstanding'. A decision that grants housekeeping to do what they want without repercussion. The attitude is 'we don't care'. If he really cared he would have immediately said 'Correct, unsatisfactory, you clearly said you did not want housekeeping and they have gone and done it anyway. Any reasonable person would deduce this is a two fingers to you. Or something like that.” Only twenty years ago we paid at the end of the stay. I certainly would not have paid for one night if I had the choice to pay at the end. Back then there were hardly any issues. Hotels were waiting for your payment. Female front staff member also did the, you want this, oh you mean that, you mean that with cream, oh you mean a new this, with that and this as well but not that and forget the other. So sad. And an unnerving creepy amount of ong term stayers. From my experience, hotels where there are no corridor cameras and many agency staff and long term stayers there is an increase in likelihood of hacking. I have found out it is easier than it seems to get hacked. Use your phone for calls and internet if you can outside the grounds of hotels and look out for strange setting changes and a black small dot on your icon bar. It means someone is currently accessing your location and the rest. Twice I went into the corridor from my room and twice a nearby door quickly closes. Coincidence or something more. The feeling of the place is ”something not good is about to happen soon”.
Bagus
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