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Solo Paragon Hotel & Residences
4.4/554 Ulasan

Solo Paragon Hotel & Residences

Laweyan|0.23km dari Toko Sinar Bestari
Just recently stayed for four nights at Solo Paragon Hotel for business trip and enjoyed my stay overall. To be very honest, Solo Paragon was not my first hotel choice when I looked at accommodations in Solo for this business trip. However, there was no other options left when I wanted to reserve as Solo had multiple international events during my time there. Pre-arrival impression was unpleasant as when I texted them requesting for airport pick-up arrangement, they turned down my request immediately stating that they were busy with the international event. Moreover, I requested assistance to send some packages from the hotel but again they turned down my request stating they did not provide that service. I have been working in the hotel industry for a while and fully understand that these two were supposedly the basic service offered to guests, let alone by a property at Solo Paragon Hotel level. At this stage, even before arriving to the hotel itself, I was devastated and had actually looked at other accommodation option. However, as everything was on prepaid basis I decided to just go with it. The tide started to turn when I decided to give the hotel a call one day prior to arriving, as I wanted to understand more about the city (this is my very first visit to Solo). Patty - the lady who picked up the phone, was super helpful answering my questions and really getting me prepped up for my trip. Throughout my stay also, I coincidentally met her almost every day of my stay (usually in the afternoon). She was always being nice, helpful, and friendly. She even assisted me to plan a short tour around the destinations in Solo. Her presence at the Front Desk really brought positive ambience there, in addition to of course all her colleagues in the Front Desk and Lobby area - including the Security team. Solo Paragon Hotel is also located in the heart of Solo, make it super easy to go everywhere. There are Solo Paragon Shopping Mall just downstairs - shops, coffee shops, night markets, and restaurants in walking distance - and also going around by car feels close to everywhere. Definitely recommended for travelers seeking for easy access to various places in Solo. At this stage, the great staff and strategic location really made my business trip convenient and at this point I had forgotten my unpleasant pre-arrival experience. However, still there are some points that requires upgrade for Slo Paragon Hotel to get their perfect 10/10 experience. First, I felt that there were no standards in the Housekeeping service; sometimes they left the bathroom door open somethings they did not, sometimes they folded the bath mat above the toilet sometimes on the floor, sometimes they brought spare laundry bag and form when I requested for laundry service and sometimes they did not. I believe that consistency is vital to strive for better guest experience. Second, cleanliness was never an issue but the building seemed to be very tired. Minor refurbishment would

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Lihat Ulasan Tetamu untuk Hotel di Surakarta

Mencari hotel berdekatan Toko Sinar Bestari? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hotel Agas Internasional
4.1/53 Ulasan
Hotel ok.semua fungsi air panas dll ok,staff yg bersih2 kurang ok pagi2 jam 930 sudah bikin gaduh depan kamar .mungkin bangunin tamu niatnya ngingetin check out padahal kita dari pagi sudah bangun.wifi tdk fungsi sudah ke front desk tapi tetap tdk fungsi wifinya(mungkin kuotanya habis katanya).lantainya ada yg rembes air.
RedDoorz Syariah near Solo Paragon Mall 2
4.2/52 Ulasan
Mantap
Riyadi Palace Hotel Surakarta RedPartner
3.9/56 Ulasan
I stayed for 2 nights here. This hotel is easy to find. Located at the main road of Solo city and nearby from Purwosari train station. Suitable for family because the room is big and clean. All staffs are friendly. And the breakfast is quite good. But I got a small problem when open the room door on my room (318). I thought it is the time to switch to key card system instead of manual key, due to this hotel is quite old. About wifi, please consider to do maintain of wifi network connection at the room. Signal is very unstable in my room.
Novotel Solo
4.4/569 Ulasan
When it comes to hotel reviews, various factors come into play. In this particular review, the focus is on the size of the room, cleanliness despite being an older establishment, friendly staff, delicious food options, and a convenient central location. These positive aspects contribute to a pleasant stay and leave a lasting impression on the reviewer. The combination of spacious accommodations, cleanliness, helpful staff members, enticing culinary offerings, and a prime location make it highly likely that the reviewer will choose to return in the future.
Grand Orchid Hotel Solo
4.1/567 Ulasan
i came here alone for meeting, so i stay alone in a big room . they have big bed, big curtain, big old mirror that facing to bathroom . actually, i've heard that they have 2 types of building, the old one and the new one . but i knew it late. if you stay here alone, i recommend you to request to stay in the new building. except you want mystical experience.. i didnt found any mystical creatures, but the ambience says it all . in the end . this is a nice staying . because i still can sleep there . in a big size of bed .
Monoloog Hotel Solo
4.4/5299 Ulasan
Very good hotel,,I feel comfortable here,,good room and good view from the window..and food is complete menu ,,you have many choice for menu..thankyou

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