Grupotel Club Turquesa Mar

First time with TUI Blue & firstly I must say we're impressed. This trip was an attempt to prolong our summer with a late Oct half term (Halloween) getaway & it ticked all the boxes as the weather was generally nice & sunny ☀️. It was the last week of their season here but the crew still exuded amazing enthusiasm & professionalism. The building infrastructure is a very adequate 4* and is kept spotlessly clean & tidy with comfy rooms. Particularly suited us as we had the separate bedroom + lounge kitchenette which was very spacious & afforded privacy within the family. But the true highlight of this place is undoubtedly the staff. From domestics, to waiting staff, bars & entertainments. Everyone was totally amazing & focussed on their guests satisfaction. Special mention to the kitchen team too as the food was varied, plentiful & of a very high standard. I'd seen on previous reviews that the head chef was getting some good kudos, but not for a minute did I think I'd be mentioning him myself. As a pescatarian I enquired hopefully if the amazing looking immense paella might just contain the plentiful & obvious seafood, but alas he confirmed there was also meat so not for me...... Not too bad because there were numerous other yummy options I could choose, but the team must have clocked my disappointment & the next day the head chef presented me with my own personal seafood only paella version (see pic). Does it get much better than that? Entertainment team also very refreshingly better than anyone has any right to expect. The shows were amazing for kids & parents alike - highest quality with some real stars. All of this resulted in a tangible aura of happiness & relaxation across all the guests here. I chose this place based on it's higher than average ratings, and they tell the true story & are 100% earned. Got to give the management a big nod - all aspects aren't this good without some focussed people behind the scenes. Thanks team ❤️

On the whole, a lovely hotel. Beautiful environment, good food, good atmosphere and clean! Staff in all areas - maids, reception, poolside & restaurant - were friendly & helpful. We found the gym a little disappointing - some of the equipment in need of servicing or replacing. And we were disappointed that no tea or coffee was provided in the rooms - from waking up until the start of breakfast felt like a long wait for a cuppa! But everything else was great A fabulous bit of coastline to walk, & we enjoyed swimming in the turquoise sea!

We are just back from a week here and had a lovely time. The pool was great and you could always get a bed. Every member of staff from the bar, cleaning, restaurant and crèche were lovely! I think you need to say hello and remember they are human too. They were all friendly and the crèche were amazing with our baby. Lina, the Irish girl and the dark haired girl (sorry didn’t get names) were all so lovely and really gave us a couple of hours to chill. They had the crèche set up with new activities daily and we received a parcel with all of the artwork at the end of the stay which was a nice touch. The area is nice with a nice marina but not a lot to do for young kids. The restaurant is good and catered well for allergies. You just have to ask in advance if you need something. Only down side I’d say is no outdoor eating which was disappointing and the dining experience was very warm. The rooms are cleaned and spotless daily with fresh towels which was great. Thanks for a lovely visit!