Pengguna Tetamu
10 Oktober 2023
Staying at this hotel was absoluetly the worst decision we've ever made. We booked our stay for 3 nights, however we missed the first night due to a flight delay. We explained our situation to the hotel and they were not willing to work anything with us even though it was evident that the hotel was empty. There were at most 10 people in the entire hotel, IF THAT. They would not even provide a boucher to the spa, which was 40 euros to at least give us an incentive due to all the hassle and loss of money from that first night. The staff was extremely rude and the last day because we went a little bit over the checkout time, one of the workers started knocking on our door and screaming loudly and would not stop, to the point that we were scared she would physically attack us. The hotel was unwilling to accomodate any of our needs throughout the stay, the breakfast was recycled from the day before, we could not get a hold of anyone to get towels when we were in the pool, the beds were extremly hard and uncomfortable (my dorm bed was 1000 times better than that bed), and the a/c in the room was extremely loud, sink was dirty, washer broken (all of this is evidenced in pictures and videos).
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