Pengguna Tetamu
4 September 2024
Stayed over new year’s for a friend’s wedding at the hotel. Good things first - good food, beautiful wedding facilities, lovely little bar and comfortable dining room. The building is a big draw of course; gorgeous to look at and there’s fun little pods in the garden for dinner. Then you go upstairs to your room. I was in 204 and paid an average of £136 a night for 3 nights for a room that, I’m not exaggerating, wasn’t as good as my student room at university 20 years ago. It felt like a converted bedsit. Badly appointed and battered kitchenette, cheap laminate-style floor, 1990s-style furniture, dark little bathroom. I liked the antiquated appeal of the window shutters and a good view over the drive, but I still felt like I was in some inner-city short term rental. Other comments were made by other guests about their rooms, to which I understand the hotel explained that they’d renovated the main communal areas (restaurant etc) first and were due to do the bedrooms. Well, lovely, but why are you charging me a premium price for a bad room to fund your commercial aspirations? I flew from Australia for this room and, whilst I understand it was new year’s, I could still get a better room at a Novotel or similar hotel in Australia for this price at that time of year. I left feeling ripped off and disappointed. Did I complain at the time? No, because I didn’t want to make a scene as the hotel was booked out by our wedding party and nobody wants to be ‘that guy’. But if you stay here you need to know what you’re getting for the money.
Terjemah