Hotel dengan Pengambilan dari hotel di Southaven

I had a girl's weekend planned with family . I booked a suite so we would have plenty of room. When I arrived, I was told that they didn't have my reservation. I had received an email confirmation the day before so I showed that to the desk clerk. She said she still didn't have a reservation for me. I gave her the confirmation number again and she said, ”I told you we DON'T have a reservation for you!” I stated that you do and again gave her all the information. She then said my reservation had been canceled because my credit card didn't go through. When I asked what credit card, I then realized that the card had been compromised a few months ago and reissued. The compromised card was the card on file with my HIG rewards. Didn't even think about changing it on my profile.) I then asked why I wasn't contacted and she said she wasn't on duty and had no idea. I again stated that I couldn't believe my room was canceled without notifying me. She got an attitude at that time and said she told me that it wasn't her. I then asked if the suite I booked was available. She said no. I asked what was available. She said a double. I asked how much. It was $80 more than the suite I had booked. I stated that that didn't seem fair. She then got an attitude and let's just say that she definitely needs a course on how to provide ”good customer service.” If her attitude represented the attitude of others that worked there, I'm happy that my reservation was canceled. After that encounter, I left and went to a Hilton property, which I should have done in the beginning. They were extremely nice. Gave me a discounted rate because of everything that had happened. Shame on you Holiday Inn for not being more customer friendly. Shame on you for not contacting me before you canceled my room. I would have happily supplied you the new card #. Instead I was treated horribly by a desk clerk.

離機場不遠，周邊配套設施完善，購物和餐飲都很方便，總體很熱鬧。 房間設施屬於正常範圍，不是很新，但維護得還不錯。 房間還算乾淨，有些地方有些灰。 前台比較和善，進出都微笑打招呼。 早餐中規中矩，健身房也是屬於能用。 比較意外的是，房間裏的咖啡機比較簡陋，也沒有微波爐。

Terletak di Southaven, Days Inn by Wyndham Southaven MS berada dalam lingkungan 15 minit memandu dari Graceland (Rumah Elvis Presley) dan Jalan Beale. Hotel ini berada 18.8 km dari Forum FedEx dan 19.3 km dari Muzium Hak Awam Nasional di Lorraine Motel.Berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka bermusim atau kecapi pemandangan dari taman. Hotel ini juga menampilkan akses Internet wayarles percuma, gril barbeku dan mesin layan diri.Sarapan segera percuma disajikan pada setiap hari dari 6:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 58 bilik berhawa dingin yang menampilkan peti sejuk dan ketuhar gelombang mikro. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi meja dan surat khabar hari minggu percuma serta telefon dengan panggilan tempatan percuma.

Dengan penginapan di Super 8 by Wyndham Southaven di Southaven, anda akan berada dalam lingkungan 15 minit memandu dari Graceland (Rumah Elvis Presley) dan Jalan Beale. Hotel ini berada 18.8 km dari Forum FedEx dan 19.3 km dari Muzium Hak Awam Nasional di Lorraine Motel.Gunakan peluang rekreasi seperti kolam renang terbuka atau kemudahan lain yang termasuk akses Internet wayarles percuma dan televisyen di ruang bersama.Sarapan segera percuma disajikan pada setiap hari dari 6:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan daftar masuk ekspres. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 48 bilik tamu yang menampilkan peti sejuk dan ketuhar gelombang mikro. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi separuh terbuka dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.

Very nice, clean property. Large room, comfortable bed. Had a couch, ”coffee table” in the room, which is unusual. Good night of sleep. Breakfast was somewhat limited. If the hotel experienced full occupancy I would think that parking would be a problem. Management needs to, somehow, monitor/control smoking of illegal items. Price was a little more than we like to pay, but it was a little nicer than some of the less expensive properties.

Keluarga saya & saya suka hotel ini! Perkhidmatan yang sangat bersih, sempurna, & lokasi yang hebat. Pasti akan membuat tempahan di sini lagi!

We reserved this hotel to host a small seminar. We also booked a couple guest rooms. The event space we reserved was presented as having a capacity of 60 people. We asked to have catering for 55 people. When we arrived to set up, the sales event manager was not onsite. We then discovered this room they had us in had a maximum capacity of 40 (there was a sign on the wall). It was TINY. They had about 50 chairs CRAMMED into this room. There was barely space to turn around (let alone social distance). Next we discovered that while we had paid for them to provide a paper flip chart, they did not provide it and no one was around to address that issue. We worked around it. Then we turn on the projector (because we were going to show a PowerPoint and some videos, etc.) and the projector bulb is not working properly. It colored everything we put on the screen in a bright neon yellow tint. At this point, suffice to say, we were mortified and having our seminar attendees see that state of all of this. Then comes the loud 21st birthday party in the room next door to ours. Our event was scheduled to end at 5:30. The party started at 5:00 sharp and the club music was so loud our guests could barely hear us over the music. Basically everything this venue could have done to screw up our event, they did. If you have something important going on, do not rent space from this place!