Hotel Dengan Spa di Liaoning, China

The room is very nice. The price is very reasonable. The environment is also very good. The location is also good. It is a very busy location. The hygiene and service are very good. The bed is also very comfortable. Very good

I booked a one-bedroom deluxe suite, and the room was incredibly spacious. Besides a living room, a dining area with a kitchen, a bathroom, and a bedroom, it also had a separate study and another laundry room. The breakfast was also very rich, with many egg options and even Japanese natto. It was a fantastic experience, and I'll definitely choose to stay here again next time I'm in Shenyang.

The room was spacious, bright, clean, and tidy. Parking was very convenient, and breakfast was good. My only confusion was why there were restrictions on the 'complimentary' drinking water. At checkout, another guest mentioned being charged for extra water, and it turned out I had also been caught out. (I saw a disposable toilet seat cover on the toilet and assumed it was free, but it was one of those flimsy, unusable types like on planes, so I threw it away.) They charged me 2 yuan for it! Having traveled extensively, this is the first time I've encountered something like this. Just a heads-up to be cautious. I hope the hotel doesn't lose customers by nickel-and-diming them.

An absolutely perfect stay. The InterContinental Dalian boasts luxurious, elegant, and grand facilities. The rooms are spacious, comfortable, and inviting, offering breathtaking views of the East Port shipyard and the ocean. Its prime downtown location provides incredibly convenient access to subway and bus lines, and taxi rides around the city are also very affordable. It's just a short walk to the historic century-old buildings around Zhongshan Square. Check-in was a breeze, and the service was attentive and incredibly warm. A special thank you to DANA at the front desk for her excellent service. I also appreciate the doormen who always helped me with my bags from the taxi. Finally, kudos to the F&B department for the thoughtful gesture of delivering red date and pear soup to my room in the evening, which was a perfect way to relax and unwind after a long day of exploring. Dalian truly is a fantastic city!

This was my first time visiting Liaoyang, a small city in the northeast. In order to see the Liaoyang White Pagoda with my children, I chose this hotel. However, I found that the hotel was a bit far from the White Pagoda. The closest hotel should be a hotel around the White Pagoda. Fortunately, the hotel did not disappoint. It was newly opened last year with new facilities, large rooms, and enthusiastic service staff. The hotel also has its own parking lot, which is suitable for local people to travel. The only drawback is that the breakfast is average.

When I ask to print out the invoice of 2 nights stay at the check-out desk, the person did not give me any invoice. I do not understand whether this is their regulation or not. I was expecting to receive the invoice for the 2 nights stay as usual. The reception did not even answer to my request on May 31st when she can give or not. If the person did not understand my English, then there should be a person to speak in English at least in the reception for Check-in and Check-out. That's is why I have chosen Sheraton hotel. It was no pleasant morning.

This hotel was a pleasant surprise. I originally booked it for the pool, and considering its age, my expectations weren't very high. But to my surprise, from the moment we got out of the car, the concierge staff proactively opened doors and handled our luggage every single time, without fail. In stark contrast, when we later moved to the Four Seasons, we had to carry our own bags inside before anyone offered assistance! While the rooms are a bit dated, it's clear the housekeeping team does a very thorough job. Even my mother, who is a neat freak, found it satisfactory. In contrast, at the Four Seasons, she immediately spotted dust on the glass and high up in the wardrobe! The location is excellent, making it convenient for getting anywhere. The complimentary fish jerky and candies were delicious! There's also a morning market just a hundred meters walk away. We had a minor issue on our second day, but the Guest Services Manager resolved it very professionally. If I have the chance to visit Dalian again, I will definitely choose the New World! Expensive doesn't always mean best, but we all unanimously agreed that the New World offers the best value for money.

This stay was a far cry from my visit in March this year. Both times, I booked Executive Club rooms primarily for the lounge access to relax. 1. **High Deposit**: For a three-day stay, they charged a 6500 RMB deposit. I found it quite high and double-checked, but the front desk staff was unhelpful and curt, simply stating it was hotel policy. 2. **Insufficient Water**: On the day of check-in, there were only three 350ml bottles of water. By 6 PM, I ran out and had to resort to drinking tap water from the bathroom. When I returned in the afternoon, the water situation hadn't improved, so I called housekeeping, and they brought two 500ml bottles. The next day, it was the same story! I even had my cold and fever medication laid out in the room, yet the staff didn't think to simply provide more water, like six bottles straight away? 3. **Slippers**: Yes, when I came back on the second day, I needed new slippers because the ones from the first day were completely soaked after our shower, but no fresh slippers were provided by housekeeping. 4. **The Embarrassing Afternoon**: On my third day, I decided to extend my stay for another night. I informed the front desk about this at 2 PM that afternoon. What followed was a truly embarrassing and frustrating afternoon. I explicitly told the front desk that I had a cold and a fever, needed rest, didn't want any fruit or anything, and just wanted to sleep. That afternoon, housekeeping staff brought water, slippers, and fruit in three separate trips. I was running a fever and desperately wanted to sleep, but I had to keep getting up to answer the door! I then realized I hadn't pressed the 'Do Not Disturb' button (not blaming the staff, but I had already clearly told the front desk I didn't want fruit and just wanted to sleep), so I immediately activated DND. At 5 PM, I thought I could finally get some sleep. The moment I drifted off, the front desk called, asking if I wanted to check out, extend my stay, or refresh my key card, etc. (Don't your systems track this?!). At that point, I just wanted to go home!!! The Front Office Manager's approach to resolving the issue was quite subjective. During dinner at the restaurant, I was given a hotel cartoon mascot as a 'solution.' When she called, she did express apologies for these issues and offered me a discount of just over 150 RMB (which I believe was the difference for the executive lounge when I mistakenly extended to a different room type for the fourth night). She clearly had no idea about the embarrassing experience I had that afternoon. The next morning, still running a fever, I had to listen to her lecture me. That's when I decided to write my first truly serious negative review! I hope the hotel ensures they always have enough water and slippers ready! What's the point of charging such a high deposit?

Took my child to enjoy the hot springs during the Mid-Autumn Festival. Even though it was a holiday and quite crowded, the experience far exceeded my expectations. We arrived at 2:30 PM, and the front desk lady was incredibly gentle and thoughtful. She kept apologizing because our room wasn't ready yet. The staff member dressed as Judy (from Zootopia) who was in charge of greeting the kids was very approachable and patient, interacting with them wonderfully. Even though it was only early October, the room was already heated. Sitting on the balcony, gazing at the distant, overlapping mountains was truly relaxing. The outdoor hot spring pools offered a wide variety: milk, red wine, mugwort, lemon, aloe vera, grotto, lavender, and rose. If the weather is good, the hillside pools are also open, and the children's bubble bath pool has scheduled operating times. Staff members regularly patrol the pools, adjusting water temperatures, clearing leaves, and ensuring the pools remain clean. Indoors, there were showers, body scrubs, and complimentary fruits and snacks. The second floor of the bath area featured a relaxation zone, a small soft play area, a dragon-fire bath, and a cinema. At 9 PM, overnight guests could enjoy a complimentary late-night snack service, including noodles, congee, eggs, and side dishes. The hotel breakfast was just okay; although there was a good variety, the taste was average, not as good as the late-night snacks. Since we had a child, the hotel also provided adorable kids' toothbrushes and bathrobes, which the little ones absolutely loved. A delightful day came to an end, and the children didn't want to go home, but rooms are so hard to book during holidays that we had to head back.

During my stay at Fushun Friendship Hotel, I was thoroughly impressed with the overall service experience. The professionalism and attention to detail exhibited by the staff were evident throughout, all delivered with efficiency and warmth. The dining experience at the Chinese restaurant was particularly commendable. The dishes were authentic in flavor and meticulously prepared, reflecting a clear dedication to quality ingredients and culinary craftsmanship. Each course was a testament to the kitchen’s expertise. While enjoying new coffee blends and refreshments at the lobby bar during my leisure time, the young female staff consistently maintained a polite and courteous demeanor, engaging in friendly and natural conversations that enhanced the relaxed ambiance. Over several days, the hotel demonstrated high standards across all aspects – service, dining, and ambiance – creating a consistently comfortable and reassuring environment. I look forward to the opportunity of staying here again in the future.