Peter S
27 September 2024
This is by far one of the worst experiences ever, we have been on a tour de Sicily and wanted to end here on the south coast where Mangias have an all inclusive resort, which they somehow claim is 5 star The first impression is very nice, big place close to beach, pool and nice surroundings, reception taking well care of you on arrival, and then it more or less ends being both nice and for sure HAVE NOTHING TO DO WITH 5 STAR, maybe except the price for things, which is not included in all inclusive. The hotel has a very strange odor smells like problems with the plumbing, but you can avoid in the room, if you keep door closed The bar has very little selection for the all inclusive even a soda machine for self service when all inclusive, and the bar personel even try to charge you for the little they do have included, everything is overpriced e.g., a known bottle of Red like Donnafugata is 30 euros more than in a fine restaurant in Palermo, you get a very light beer if you want to explore your all inclusive and for a fairly normal G&T you pay 18 Euros, so perhaps it’s only the prices being 5 stars The food is so so, you are not thinking 5 star, maybe 3-4 and presentation is not special, you find a table, and waiters provide you with a bottle of water, and if you ask for the wine list they do not know what you mean, even when you know which wine you like to have multiple people needs to become involved for you to pay the extras and get the wine, otherwise it’s a really “basic” wine if you like to utilize you all inclusive The beach is 15 minutes away, and there are no WIFI, nor any service, if you want to be in first row, where Mangias’s sun lounges are, you have to pay, you cannot get a fresh pool towel without paying and so on Nowhere are there any service, even some times you spend 5 minutes waiting, body cares and nobody ask what they can do for you, really very strange and nothing we have ever explored before, and as you can see we have been all over the world The area is infested with mosquitos and ants, you will spend the most of the first dys killing ants in your room in bathroom, bed and furniture, and if you go outside even in the bar area you are attacked by mosquitos We are so lucky to only be here for 3 nights
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