Hotel Ningbo dengan Spa

I recently stayed at a hotel, and the experience was excellent from start to finish. The room was modern, bright, and very quiet, even though the area was quite busy. The bed was extremely comfortable, with soft, well-kept linens that made a big difference after long days out. The bathroom was also great, with a strong shower and good-quality amenities. The service was one of the highlights of the stay. The staff were always polite, attentive, and quick to help with anything needed, from check-in to small requests during the stay. Breakfast had a good variety of options, all well-prepared and tasty, including fresh fruit, pastries, and hot drinks. Overall, it was a very pleasant and convenient experience. It was a comfortable stay, and I would definitely come back again.

What a wonderful hotel! About half an hour before we arrived I had conracted the hotel for a special request and they made sure it happened. The staff is very friendly and helpful and the food was very good. We enjoyed our own private hot spring spa in our room and the ones in the public area. It is a great place to go when you want to get out of the city. We went for a long walk to explore the area and it was beautiful. I hope to go back to this hotel again soon!

The hotel staff is very nice and I especially want to thank 小孟 for going the extra mile to communicate with us in English and to make sure we knew where everything was. He also helped get us the shuttle car to go to the restaurant and for check out. The only thing I would suggest is that the hotel tries to improve the on-site fishing experience. My husband and I enjoy recreational fishing, which is why we were attracted to this hotel, but the fishing area was very dirty with fruit peels, trash and fishing line lying around. I dont want to go too much into it, but because the fishing was advertised as on-site on Trip.com, it would be nice if the fishing area was as well maintained as the rest of the hotel. If youre not fishing, I can say the rest of the experience was good and worth it.

帶着四月齡寶寶第一次出門遠行，選了寧海喜來登酒店，酒店服務人性化，主動升級高級湖景房，設有湖景大陽台，入住後俯視整個天明湖公園，還可以觀日落，十分愜意。 酒店硬件設施相較於其他喜來登，更智能化、輕奢化，附近的天明湖公園和藝術中心、城市綠道挺適合慢生活，第二天一早就帶着寶寶開啟吸氧之旅。酒店服務人員禮貌待人，尤其咖啡吧枱的小姐姐，及前台Yumiko和Brisa。本次入住體驗感不錯，如果室內有小童遊樂園、酒店自助更多樣化就更完美了。

An amazing hotel. They really took care of us right from the checkin. Rooms were so luxurious. Absolutely fabulous hotel. Breakfast spread was so good. I could eat everything. All the staff spoke good english. I did not expect this from a small city in China. All 5stars to this 5star hotel.

The hotel is very well located, right next to the lake and not far from Hanling village. We originally booked a garden view room but we were upgraded to a lake view. We had a terrace and the view was amazing!!! The compound is quite large and great for an evening stroll. The breakfast options were varied and the food was delicious. The restaurant staff were friendly and very attentive, and the overall atmosphere was relaxed and enjoyable. The staff at reception were also great. Very friendly when we arrived and very helpful to get us a golf cart to get to and from our room to the restaurant building. The only small thing that could be improved in my opinion is the cleanliness in the room. I'm a bit of a clean freak so I noticed a few things that required attention: a small stain on the sofa, some stains on the toilet floor, and there was a small start of mpuld behind the sink taps. I would've also liked for the bins to have rubbish bags inside. Small things though, and overall we really enjoyed our stay, and we definitely return.

The ‘hot spring’ was an highlight, the bike ride ( yeah, electric for 24 hours) from next door bike hire, awesome. We had so much fun, could park the electric bikes without any hassle at the hotel bike park. Due to heavy rain we called the bike shop who agreed to pick them up by car the following day, without us having to take the back by ourselves. And the hotel was very helpful to leave them behind. Everyone , without fail, has been trained in customer service - it’s noticed! A wave and hello, always given whoever you pass. Yes, I would stay here happily again in the future! Ernst New Zealand

棲山居的房間面積很大，視野也很開闊，左右都能看到遠山和雲霧，很漂亮。離酒店大堂近，坐電瓶車就可以，離主要活動區域稍微遠些，去餐廳、泳池、浴場Spa和馬場這些區域要先坐電瓶車再換中巴。酒店服務很好，叫車響應速度快，且電瓶車和中巴都是無縫銜接，所以其實如果喜歡房間空間大，不介意疊墅的，棲山居的性價比是不錯滴。 管家小廖年紀雖小但很靠譜，這幾天非常盡心，有問必答，還時不時地主動詢問需求，有被照顧到的貼心感覺。知道我後兩晚訂臨湖居是因為棲山居兩晚套餐訂不到了，第二晚開始就幫我們升級了向山居的獨棟別墅，私密性更好，走路就能到天際泳池。瞭解到我女兒喜歡原先棲山居沙發抱枕，二話不説就給送來了，還把她自己吃的楊梅分享給我和兩個孩子。 Spa的兩位技師Liya和Lena的手法都出色，明顯訓練有素，非常解壓，服務熱情周到，無可挑剔，建議面部和身體都做一下，用了減200的券，788和398的價格，性價比很高了。 騎馬場的幾位工作人員都很Nice，孩子體驗了5圈慢走，我上了一節20分鐘的體驗課，教學認真，態度熱情，還請我們吃了新鮮的李子。 晚餐結賬的時候，小哥看到前童豆腐吃得不多就主動詢問，我説衹是因為孩子們吃不慣老豆腐，其他菜又點得有點多都吃飽了，並不是這道豆腐燒得不好，小哥還是很爽快地把這道菜免單了，這情商也是沒誰了～

## Park Hyatt Nirvana: A Serene Jiangnan Dream by Dongqian Lake As our car wound along the lakeside road, the understated grey-tiled roofs and white walls of the Park Hyatt Ningbo came into view. This luxurious sanctuary, transformed from an ancient Jiangnan water village, seamlessly blends traditional architectural elegance with modern sophistication. Upon arrival, May, the Front Office Manager, greeted us with a warm smile that instantly melted away our travel fatigue. With professionalism and attention to detail, she introduced the hotel’s amenities and kindly recommended an upgrade to the Lakeside Suite—a decision that immersed us in a dreamlike Jiangnan experience far beyond our expectations. The Lakeside Suite framed Dongqian Lake like a living ink-wash painting. Each morning, we opened the floor-to-ceiling windows to mist-kissed waters resembling a classical scroll; by dusk, the lake shimmered in amber hues under the setting sun, dotted with distant sailboats. Inside, the suite masterfully balanced traditional Chinese aesthetics with contemporary comfort—exquisitely carved screens divided the tranquil living space, embroidered cushions complemented modern art pieces, and the freestanding bathtub by the window created the illusion of floating above the lake. The smart bedside control system, allowing us to adjust lighting and curtains with a touch, harmonized technology with timeless elegance. May’s service was nothing short of impeccable. Noticing our preference for quiet mornings, she proactively adjusted housekeeping schedules. When we expressed interest in local flavors, she not only recommended authentic Ningbo restaurants but also hand-drew a map of nearby attractions. These thoughtful, personalized touches transformed a routine stay into a heartfelt experience. At checkout, a carefully prepared gift and a handwritten note from May added the perfect sentimental farewell. Park Hyatt Ningbo redefines luxury through details—not in opulent extravagance, but in the artful fusion of cultural heritage, intuitive service, and refined design. Here, every corner whispers a Jiangnan tale, and every gesture carries genuine warmth. As Dongqian Lake’s waves continue to ripple, the memories woven by this retreat linger, promising our return to this lakeside haven. Also special thanks to Judy Dai and Brown Wang as well. 😊

I planned a family trip close to Shanghai and this Hotel was an excellent choice for a calm, relaxing family stay. However, I have particularly chosen this hotel because it was stated as *pets are allowed for request(free) and I booked a Queen room with lake view. As I arrived this hotel, it turns out that I had to upgrade my booking to a Pet room which wasn’t featured in trip.com website so I had to pay approx 1000 rmb per night for my dog. The pet room had a balcony with a little grass but I kept thinking that it should have been clearly informed or stated. So if you plan to stay here with your pet, bearing in mind the total cost for a pet room will be around 2400rmb inc.VAT. Nevertheless the hotel is nicely located with a good lake view and the short trip around Dongqian lake was not bad. I wouldn’t recommend this hotel for a pet owner though. If you have children this hotel might be a good choice.