Hotel Zhuhai dengan Spa

A great location for anyone coming or going from Zhuhai station or entering Macau. The room was comfortable and large! The building is a bit dated but not in a negative way. There are plenty of restaurants nearby. Overall we had a great experience and would recommend it!

Closed to Gong Bei immigration, many F&B outlets is useful until mid night. Especially front lady 小雨 support to me to introduce the best location for 小食. Thx and appreciate

The apartment was great and very spacious. It was great for a family of four. The location is ideal if you are visiting Chimelong theme parks- which are about ten minutes away in a taxi. As it is an apartment, it was disappointing there was no cutlery, plates, mugs etc. There is a new shopping mall below but there is not a huge range of choice of places to eat and finding breakfast early was challenging.

地段特別好，在創新方大廈裏面。定位直接到門口，房間很大，衞生乾淨，全屋有西門子冰箱，熱水器，洗護用品很好用，還有一次性毛巾浴巾，記憶枕很舒服，床墊很軟，有免費農夫山泉。管家服務很到位。二樓直達商場，吃東西很方便，玩的也多。環境很安靜，下次推薦朋友再來。

環境：在別墅區的其中一套聯排別墅裏面，4層樓，應該十來個房間吧，不大。陽台對着後山還有一條小溝溝，很安靜舒適，不吵鬧。停車方便。 服務：服務員很熱情，有事打電話很快就幫忙解決。 設施：充足。毛巾床品都很乾爽而且有摺痕 唯一不好就是：洗澡水不是太冷就是太熱，沒法恆温。 另外空調出風口很多灰塵了，房間的床頭桌還有電視桌都有這些灰塵屑，建議做一下空調清潔工作

意外的好，聽説之前是準用做單身公寓的，電梯空間大，乘坐不頭暈，房間隔離效果好，面積大，方正，層高足。不壓抑，陽光好，温暖又不發悶。房裡有洗烘一體機，可自己烘乾，洗衣服十分方便。除了淋浴，還有大浴缸。十五金件十分高檔，閃閃發亮。比其它城市同檔次的優惠多了。早飯也適用，出門打網約車也很快。這裏的冬天像春天一般温暖。 若有再來，還訂這家。

我地今次入住珠海湯悅溫泉汗蒸館既酒店客房。 喺Trip. 訂購酒店房間套餐，包2位成人門票可自由多次進出會所玩乾蒸濕蒸桑拿。 今次訂購左客房，雙人床，有落地玻璃窗。房內有小廁所，馬桶沖水狀況良好，唔會塞，冇坑渠味。乾淨衛生，感覺良好，居住3日2夜也很舒服。惟一美中不足的是，客房沒有獨立的沖涼設備，要返回女賓公共浴室梳洗。 女賓公共浴室設有30多個開放式毫無遮掩的花灑沖涼位，1個濕蒸桑拿室，2種水溫泡池。另有自選附費既助浴（搓澡）。 沒有職員嚴格執行，要求剛到埗的女賓先前往沐浴，才給汗蒸服她們更換。另外，女賓要**進入在泡浴池，**接觸到泡池石櫈，極不衛生及容易造成交义感染，請酒店方必須嚴格要求女賓先行沐浴及穿著全新的一次性綿質內褲，方准享用泡池及濕蒸桑拿房。 另外本人在這次光顧時，職員竟容許1位母親帶著5-6歲的男童一起進入女賓淋浴區域及進入泡池中，令我十分不安，立即離開。 另外，濫收費用及重複收取本人的浴資券及過夜費用。本人於辦理入住酒店客房前，已向職員表示已經在攜程網購了酒店客房1晚（套票包括2位成人浴票，及免收過夜費用）。 本人於第2天臨時決定再另外購買多1天酒店客房。卻被告知需要支付房價$299,另外加購2位成人浴資券及另計過夜費。本人當時表示ok的。 當本人於第3天去辦理結賬時，發現職員重覆額外多收了我們1晚客房+2位成人浴資券+過夜費。即本人在前後支了合共3晚的酒店房費+3次雙人浴資券+3次雙人過夜費。 一番討論，酒店才承認是他們弄錯了我們的消費及賬單，自動減免那我早已在攜程網付款購買了那第一晚的酒店房價及雙人浴資券及雙人過夜費，即是他們借故額外多收了我接近600元的金額。 請各位在結賬時小心留意賬單的金額是否正確！

酒店收費雖然不算便宜，但我感覺值回票價。 入住後有專人帶到房間，細心解釋，服務貼心。酒店電梯可以由地庫停車場直達，十分方便。 房間內的設施保養得很好，很有格調。尤其喜歡洗手間淋浴設施，很舒服。酒店價錢包兩份早餐。食品不過不失，但環境不錯很寧靜。會推介給想過一個寧靜假期的朋友。

We stayed there for four days for a long weekend getaway. The experience was very relaxing. The hotel has mountain bikes, so we went out everyday riding bikes to nearby parks. We also enjoyed the daily wellness classes and the state of art gym. I even tried out some of the medical services that focus on prevention. The hotel must’ve spent a lot of efforts sourcing these machines and services. The location is far away from the city center. It was exactly what we liked for a remote relaxing get away. My favorite part is the restaurant. The chef is amazing, and can cook so many different kinds of local Chinese and western cuisines. If this is in HK, it would probably receive a Michelin star rating.

Booked 2 king rooms for a short stay with my family. Upon arrival at the hotel I was informed that one of the rooms wasn’t ready, not a problem since we did arrive a little early. Staff graciously asked us to wait as they’d push housekeeping to clean the other room and make sure we could have 2 rooms next to eachother. The rooms themselves look fantastic, the decor is looking a bit worse for wear in places (lots of scuff marks and paint peeling of doors) but the views of Macau are to die for. However I do have serious concerns about the hygiene and cleanliness of the property. Upon entering into my room I smelled a strong tobacco smell, even though it was a non smoking room. The windows both in the living room and bathroom were all smudged and greasy with fingerprints and where people had been leaning against them. I thought maybe this was an oversight from housekeeping but upon checking the other room my family was staying in, I saw that the windows there were just as dirty on the inside. Next were the dead cockroaches in the vase next to the door. These had obviously been there for a while since there was dust on them. How housekeeping could have missed them is beyond me since it’s so obvious and the (empty) vase is located right in the middle of the hallway. The absolute worst however was the wooden box that held the amenities in the bathroom. The box was absolutely disgusting, it was full of dust and had hairs in it from previous guests. When I removed a toothbrush I actually saw little bugs crawling all around the box (see red circle). In my opinion this is not befitting a hotel of this standard and price range. Upon checking out the next day I mentioned these hygiene issues to the lady at the desk who spoke perfect English but didn’t seem to care that much. She gave a very “standard” response saying “I’ll tell housekeeping, I hope you’ll try us again next time”. Zero acknowledgment that this complaint would be taken seriously at all. Unfortunately this is not the kind of response one would expect from a hotel of this caliber. A real shame since other than the obvious lack of proper cleaning of the rooms, the hotel itself is wonderful. The staff is very accommodating and generally speak good English. For a St Regis, the pricing is also very agreeable.