Hotel Athens dengan Spa

Excellent location, right in the heart of Athens. The room was exactly as shown in the photos (family room), spacious and fully equipped. Amenities in the room were of high quality (loved the scent of the toiletries!). Extra comfy bed, duvet and pillows. Highly recommended for stay! The only thing that could be improved is the breakfast. From a famous restaurant like Milos, I expected something better in quality and taste. The quantities were ok, but lacking in quality. The bread was not warm, the fruit plate poor (tangerine, pear and kiwi) and the omelet indifferent, no taste at all. We didn't dine at the restaurant, so not sure whether it had to do with breakfast or with the meals in general. Very helpful staff, though.

This place is quite unusual. My room was upgraded so that I had a suite over two floors, with a small private pool on another lower level. Absolutely every convenience had been considered, some extras might verge on overkill (bog roll tied up with a ribbon for example). The room looked amazing on first inspection, but I quite quickly realised the smell of the pool was so strong it stung my eyes, and the sound of the ventilation unit was quite a roar. There was only one small openable window on the mezzanine level next to the bed and I had to sleep with that open as wide as possible. Bed was extremely comfortable, I had to turn off the pool ventilator unit in the middle of the night because it kept waking me up, but once I had done that and the smell of baking bread entered the room from a bakery down the road I slept like a log. Staff were really nice and friendly, but they are working with quite difficult circumstances and perhaps unnecessarily. The kitchen is on the bottom floor and breakfast is served on the 5th floor roof (from which you can see the Parthenon) breakfast is a little awkward as you get a huge wicker basket 🧺 full of food plus crepes, plus omelette, plus tuna sandwich, a whole baguette (some more little ribbons), and I am not sure anyone can eat as much as is provided, and the server had to keep travelling up and down in the one person elevator. Probably would be better to ask guests what they would like to have for breakfast out of the options available and have a coffee/tea station upstairs. There is the option to take lunch in your room - for which the picnic basket concept makes a lot more sense. Seems like there should be a way to make the place feel more efficient and common sensible. I did get the feeling that they might have only just opened and are finding their feet, so I hope this review will be useful - certainly was a generous accommodation and staff are working very hard to make sure guests have the best possible experience.

The location is great as we’re surrounded by restaurants and minutes’ walk to the vibrant city. We selected a room with an Acropolis view but it’s really just a tiny glimpse of the Acropolis in between buildings. The balcony was not very clean so we didn’t stay out much but the room was clean enough. Thanks for complimentary bottle of wine 🍷 for our honeymoon but too bad we don’t drink 😅 Some local desserts would be nice 😊

The hotel in general was great. They did not reach out prior to arriving asking whether we are okay or need assistance to the hotel. I've encountered other 5 star hotels that do so. Upon arrival they were quite friendly and informative. A deposit for the mini bar was required of 60 euros per day of stay which they didnt inform the guests of prior to arriving. That could've been easily avoided. The room was clean, and an adequate amount of amenities provided. We had some issues with the trash can and the body wash had to be refilled after the first day but they attended to that immediately. The gym is good, well equipped. The location not bad, about 20min from the nearest metro Neos cosmos, and about 30minutes walk to Syntagma Square. The asthetics of the hotel is beautiful, there's a good bar and club within the hotel. Room service was offered and efficient daily.

Hotel ini berada di lokasi yang hebat! Keadaan kebersihan mestilah baik! Perkhidmatan ini juga penuh perhatian! Akan mengesyorkan kepada rakan-rakan pada masa akan datang! Meja penyambut tetamu mengatakan bahawa harga Ctrip adalah yang paling teruk, jadi saya terpaksa membayar lebih! Malam kedua menambah 130 euro. Adalah disyorkan bahawa Ctrip membuat harga lebih tepat pada masa hadapan dan memperkenalkan bilik dengan lebih terperinci! Sebagai contoh, jika kita memerlukan tab mandi, kita harus menandakannya dengan jelas supaya kita tidak perlu malu apabila sampai ke hotel! !

Highlights: beautiful views of acropolis and surrounding area from rooftop bar/restaurant space (also where breakfast served), buffet of good standard and restaurant staff very polite and a credit to the hotel. Improvements: reception staff generally very helpful but one particular staff member was not forthcoming with information/recommendations for restaurants/ details regarding late check out - we were always referred to come back later/following day to reception to ask someone else; when same questions asked later to a different member of staff, they were more than happy to help with all enquiries. Room: no ‘do not disturb’ sign available, housekeeping knocked on room at 9am every day, which woke us up; also housekeeping entering room after knocking on door without waiting for guests to respond; need some adjustments to respect privacy or guests; hotel corridors are very stuffy even in winter time Overall: a very pleasant stay

Review for NYX Esperia Palace Athens – Luxurious Stay with a Few Caveats We stayed at NYX Esperia Palace Athens for four full days – two couples, each in an Executive Suite with access to the business lounge. The welcome was warm and efficient, and we received our rooms exactly at 3:00 PM, as per hotel policy. The suites were clean, stylish, and well-equipped with amenities such as disposable toothbrushes, shaving kits, loofahs, a hairdryer, and more. One of our suites, located on the 7th floor, even had a partial view of the Acropolis, which was a lovely bonus. The room’s climate, lighting, and curtains were all operated through digital controls, designed to pamper guests — although, in practice, they were not very intuitive and required a bit of trial and error. For instance, turning off the bedside light required getting up and walking to a control panel. The TV included Israeli channels (11, 12, and 13), which we appreciated. Breakfast on the 10th floor was excellent, offering a wide variety of high-quality options, and the waiter service was above average. One of the highlights of our stay was the exceptional care provided by Ilia, the hotel's Public Relations Manager. She guided us almost from the moment we arrived until we left — recommending excellent tavernas, booking taxis, restaurants, and arranging a private guided tour. On our last day, we were also warmly greeted by Dionysia in the lounge — charming and attentive. That said, there were some drawbacks: Reception service was inconsistent – not all staff members were welcoming; some appeared cold or offered forced smiles. The business lounge was disappointing – small, crowded, with modest food and drink offerings and uninspiring seating. It felt more like a repurposed room than a proper lounge. The pools require advance reservation, with no room for spontaneity. Usage hours are segmented (e.g., 1–4 PM or 4–7 PM), and spots after 7 PM are very limited. The rooftop pool area is crowded, and the adjacent restaurant is also open to non-guests. Rooftop restaurant experience: One evening we returned from a night out and hoped to enjoy a drink with a view. Although two front-row tables overlooking the Acropolis were available, we were initially told they were reserved. Minutes later, we were informed we could sit there for a €25 minimum spend per person. The sudden shift from ”reserved” to ”available for a price” was off-putting — especially as hotel guests staying in suites. The guided tour recommended by the hotel involved nearly 4 hours of driving during a 5-hour trip, leaving us with very little time at each stop. We suggest skipping it. Bottom line: The hotel is modern, very clean, and the suites are luxurious. Service is mostly excellent, particularly thanks to Ilia and Dionysia. However, don't count on spontaneous access to the pool or rooftop restaurant — enjoying those requires planning ahead, much like booking a theater show. If you value well-designed suites and structured experiences, this hotel may be a great fit. If you’re looking for flexibility and full-day pampering from hotel facilities — you might find it a bit limiting.

I was impressed with this hotel for the price I paid. Very centralised, with the metro station right there. Restaurants, shops, supermarkets only steps away. The hotel itself is very comfortable. Though my room was a bit small, it’s all you need. Lots of pillows on the bed. Fluffy towels, and all the great amenities. They give you everything you need, and then some. Free water as well. The breakfast was copious. So much choices. I love the terrace. There are jacuzzis on the terrace! I also ate at the restaurant, which as very good. The staff are very friendly. The deco is cool as well. I’ll come back next time I’m in Athens.

Υπέροχο ξενοδοχείο στην κατάλληλη τοποθεσία -πολύ κοντά σε metro - ηλεκτρικό που το καθιστά πολύ βολικό για τις μετακινήσεις. Πολύ όμορφο design στα δωμάτια και το πρωινό με πολλές και νόστιμες επιλογές, από τα καλύτερα που έχουμε φάει σε ελληνικό ξενοδοχείο. Θα το επισκεφτούμε σίγουρα ξανά.

Lovely hotel. Well situated and the roof top restaurant is amazing. Unfortunately the ladies at reception are LESS than friendly, to the point of being rude. I suppose we all have bad days, and maybe that was the case. However if hospitality is your chosen career, and front of office your position, ….:otherwise defiantly an amazing hotel which we are grateful to have experienced.