Hotel Mumbai dengan Spa

I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything. Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening. Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.

Excellent service provided by the Hotel management. We booked for a wedding and hotel staff supported us in all aspects.

What to write ? Everything is perfect about this property. Location perfect, Hotel perfect, Service perfect, Staff perfect, Hospitality perfect and moreover accepting and accommodating all your requests…perfect too. During this stay I did not booked breakfast but went through the offerings and I can say that is great and perfect too. Will definitely book breakfast during my next visit. Great Work Team Courtyard by Marriott and thank you for making our stay comfortable. Will keep visiting you always…☺️

Service from.trip.com.is worst We paid payment for 3 people at the time of booking but hotel charge extra amount from us for 3rd people

I am writing this to highlight a distressing incident during my stay, balanced by the professional way the management eventually handled it. On March 9th, at approximately 7:20 AM, a staff member entered my room (1010) without knocking, announcing themselves, or receiving permission. As a lady staying alone in India for the first time, I was incredibly shaken as I was just stepping out of the shower and not fully dressed. This was a significant breach of privacy and safety. However, I must commend the management for their swift and professional response once I raised the issue. They initiated a good service recovery, sincerely apologized for the lapse, and provided a formal assurance that they are reviewing their Standard Operating Procedures (SOP) to ensure this never happens to another guest. While the initial experience was very disappointing, I appreciate that the hotel took full accountability and showed they value guest safety and feedback.

Everything is excellent except system of not giving invoice of room rent for 3 days Hotel people were adament that for room rent only trip.com will give receipt So this thing never happened in any of hotel. They will give bill even if hotel is booked by trip.com Person stay in hotel he should be given bill by hotel only

⭐⭐⭐⭐⭐ Review: The Leela Mumbai I recently stayed at The Leela Mumbai, and it was an outstanding experience from start to finish. The location is perfect—close to the airport yet incredibly peaceful once inside the property. The room was spacious, spotless, and elegantly designed, with comfortable bedding and all the amenities I needed. The staff deserve special appreciation: warm, attentive, and always ready to help without being intrusive. Check-in and check-out were smooth and quick. Dining was another highlight. The food at Citrus was exceptional, with great variety and excellent quality. Room service was prompt and well-presented. The hotel’s pool, gardens, and fitness center create a relaxing, resort-like atmosphere that makes it easy to unwind after a busy day. Overall, The Leela Mumbai provides a perfect mix of luxury, comfort, and hospitality. I would highly recommend it and would gladly stay here again.

it was an excellent experience to stay in this cozy vibe hotel like this. all the stuffs are friendly especially Tosum and the front desk❤️ the food is nice as usual but its quiet expensive for that. nothinf special. the room is clean the housekeepers are veri friendly🫶 so i guess im looking forward to come back to this hotel again😘

My stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly. A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience. That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience. While the hotel had its challenges, the efforts of these staff members helped improve my stay.

,The location is very good. The hotel is quite huge and might have been great in the past but the cleanliness or room quality is very old and average. It's definitely not bad but surely not like a 5 star, the way it looks in pictures.