Hotel Muscat dengan Spa

I recently stayed at the Crowne Plaza Muscat and had a truly fantastic experience. From the moment I arrived, the staff went above and beyond to ensure a comfortable and relaxing stay. A special mention goes to Gowtham from Room Service – he was incredibly courteous, prompt, and attentive to every detail. His professionalism and warm attitude really made a difference during my stay.At the hotel restaurant, I was equally impressed by the service. In breakfast Bhavesh and Kunal stood out with their friendliness, efficiency, and genuine hospitality. They made every meal feel special with their attentiveness and helpful recommendations. We wanted to try restaurants but we were short of time .  The hotel itself is beautiful in amazing place – with stunning views, clean and spacious rooms, and great amenities. But it’s truly the people like Gowtham, Bhavesh and Kunal and other staff who make Crowne Plaza Muscat such a memorable place to stay. Highly recommended, and I look forward to coming back! Thank you .

Very nice place to stay in, located in the center of Muscat and 20 minutes by car from the airport. We stayed in an executive suite, which is more than 70m2, with terrace. It was great. You have also a swimming pool on the last floor where you can swim and enjoy the view of Muscat

Overall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful. However, there were two issues that significantly affected my experience. First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated. Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff. That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression. While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.

The hotel has a great location, making it convenient to access nearby attractions, restaurants, and public transportation. The staffs are incredibly friendly and always willing to assist with any request, creating a warm and welcoming atmosphere for guests. Their attentive service, combined with the prime location, makes for a comfortable and enjoyable stay.

I had a truly wonderful experience during our stay. From the moment of arrival, the hospitality was warm, professional, and attentive. The room was impeccably maintained, spacious, and thoughtfully designed, reflecting the high standards expected of a five-star property. The staff were courteous, responsive, and genuinely committed to ensuring guest comfort at every touchpoint. The dining experience was equally impressive, with a well-curated breakfast spread and excellent service. Overall, it was a memorable and relaxing stay, and I would gladly return and recommend this hotel to others seeking quality, comfort, and refined hospitality.

Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉

From the moment I arrived at the Mandarin Oriental, Muscat, I knew I was in for something special. The level of service was absolutely exceptional — warm, attentive, and always professional. Every staff member I encountered went above and beyond to ensure my stay was seamless and memorable. The hotel itself is spotless, with immaculate attention to detail in every corner. My room was beautifully designed, blending elegance with comfort, and the views were nothing short of breathtaking — overlooking the serene mountains and the city’s picturesque skyline. Breakfast was a highlight each morning, with a rich variety of delicious options that catered to every palate. From fresh local delicacies to international favorites, everything was prepared to perfection. The facilities at the hotel were everything one could ask for in a luxury stay: a world-class spa, a state-of-the-art fitness center, stunning pools, and several dining options that offered an exquisite culinary journey. Overall, it was a flawless experience that exceeded all expectations. I left feeling refreshed, pampered, and already looking forward to my next visit. I would absolutely love to return and stay for a few more nights — one visit simply isn’t enough.

Hotel location was great in the middle of everywhere. Furniture was well maintained beds were comfy. Swimming pool was small but my kids enjoyed it. The only disadvantage was staff. We only sow the lady for check in honestly she was polite but no welcoming no one to help with baggage no one in the reception most of the time. House keeping was horrible they don’t change linens even it was dirty and torn. I had to call them to change it. The carpet was wet and they didn’t do anything even they don’t clean tables. Price was reasonable for the location only and having connected rooms was great for my children.

Это мой второй визит в Маскат и выбор отеля был сделан под впечатлением от бассейна, длиной более 100м. Бассейн действительно шикарный! Поскольку август низкий сезон, гостей в отеле немного и вы можете плавать в бассейне в одиночестве, как будто это ваш личный бассейн! На самом деле, бассейна целых 3. Так что можно выбрать подходящий по своему вкусу. Возможно, плавание в Оманском заливе не произвело на меня особого впечатления. Скажем так, бывает море и получше. Но, с другой стороны, желающих плавать в море всегда такой небольшой процент отдыхающих, что большинству достаточно просто зайти, попрыгать в волнах и выйти. С точки зрения наслаждения от пребывания на пляже, здесь опыт 100% положительный. Сервис на пляже превосходный! Постоянно приносят воду со льдом с добавлением лимона и мяты, предлагают освежающие салфетки, угощают фруктами. Отель выполнен в традиционном арабском стиле и полностью соответствует представлениям о роскошном отдыхе. Тёмная палитра в интерьерах подчёркивает архитектуру и придаёт ощущение изысканности. Для гостей, которые бронируют виллы, предлагается банная линия Amouage. В номерах попроще - Асqua di Parma, что тоже неплохо! Что касается еды, то как по мне, - она обыкновенная, без затей. Я получила несомненное эстетическое удовольствие от пребывания в этом прекрасном месте, но никаких гастрономических впечатлений отель на меня не произвёл. При этом к сервису нареканий нет никаких. Все с кем я имела дело - сотрудники ресепшен, служащие на пляже, официанты исключительно приветливы и отзывчивы!

We had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome. During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better. We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable. The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time. Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future. Thank you once again ..