Hotel Jeddah dengan Spa

It is a fairly new hotel in a nice and quiet area with many nice places nearby. The rooms were spacious and the bed was just so comfortable. The breakfast was amazing with so many things to choose from that every morning I just overdid it.

The service exceeded expectations in some areas but fell short in others. What exceeded expectations: Room change request and check out flexibility met. What fell short: Upon room change, there were no slippers provided. A request for breakfast box for one morning (my rate included breakfast) was not followed through, neither an ok nor a no was given. Waiters on final day breakfast were slower than usual to serve coffee and tea. Suggestion: For security reasons, it may better for hotel to acquire a robot to carry food delivery (eg Hunger Station) orders to the room instead of letting the rider deliver directly to room.

ممتاز جدا كل الخدمات وسرعة انجاز الدخول وكذلك البوفيه الفطور والعشاء كان جميل جدا

very nice, love the pillows. but there was spme chinese guests next to my room, which was a bit loud.

Here’s my itinerary and travel tips for Jeddah. I stayed at Rixos Hotel and overall it was a great experience. The food was excellent with a wide variety of options. One great thing is that the stay becomes all-inclusive, even if you originally book without meals. The staff were extremely friendly and helpful. The only thing I wish they had was a Qur’an available in the rooms.

Maintenance problems are constantly, all the wings have a problem with the door hinges, the finching is not suitable, for example, the magic lens needs a length of 200 cm at least, the mirror of the sink is very high so that the frame is in the middle of the face,

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

Overall good with the exception of ill naintained and ill eqipped gym and apsent of coffemaker in the room, everythind is upto expectation

Ctrip showes it’s opened in 2022, but actually this hotel is really too old, at 15 years old. The receptionist scanned the room card too times, but I can’t enter into the room, I was so tired, they didn’t do the right job. And they firstly gave me a room with very bad smell, which came from the old carpet. I requested to change to another room, it’s not as worse as before, but it’s still bad. Will avoid this hotel for ever.

جدا رائع والخدمه ممتازه خصوصا الاخ ابراهيم عالرسبشن اعطانا ترقيه لحجزنا سويت والجميع كان متعاون وخدوم بس ياريت يغيرو من سجاد الفندق لان الوانه جدا مزعج😇شكرا موفينبيك كلنت اقامه سعيده