The Mouses House Rainforest Retreat

We had Cinderella chalet. We walked in and was greeted by wayne, not once did he crack a smile, we felt like second class. All he said was to settle the account and everything you need to know is on the ipad! The front garden area with a table and chair was super dirty looked horrible for a front area of a "flash retreat".We unpacked the car and was heading to our chalet and passed wayne again, my boyfriend asked about wood for the fire and his reply was yes there is but a nice warm jacket can help! Then passed me saying there is a reverse cycle air-conditioniner there! How rude!!! The wood look like it had been collected in the damp forest and stored for years as it was dusty and damp and took forever for it to burn! Luckily we were smart and bought our own. The chalet itself was gorgeous by a beautiful running stream. Our chalet really needs a fix up. The fridge door never shut and when it did the beeping sound kept going, you had to keep banging it shut. The sliding doors don't slide good. The outside spa needs a good revamp, lights half working, ***** falling off. Outside chairs absolutely disgusting! Spa inside big but the plug outlet was super mouldy, actually the whole bathroom tiles were all mouldy!!! The bin was so gross and dirty. The electric frypan base was all bubbled and needs to be thrown away! Coffee pod machine no pods supplied just the cheap maccona sachets. $1 each if you buy from them, at least supply a couple we pay enough for the 3 nights! From bedroom to lounge area is a step down, very dangerous if you're not paying attention especially in the dark with lights low. Our chalet is in a lovely spot but needs a good tidy up and clean. It's had its day. The hot tub room is so uninviting! Oh and the huge sign that's new isn't to be seen until you pass the place! Not even on an angle, just faces the bush across the road! We never said anything to management as we felt like he was un approachable from the moment we met him. Sorry Would not recommend.

The beautiful Mouse House Retreat was as ethereal as ever. I have been lucky enough to stay there once before and the entrance to the rainforest and chalets surely must be one of the most magical in the world. Just a small wooden gateway into the sub tropical rainforest.The boardwalk is lit and winds it way through the forest to each chalet. This was a special birthday celebration so it was perfect.

We last visited the Mouses House forty years ago in our youthful mid-30’s. My memories of this visit include images of a cute wooden cottage nestled deep in a scenic rainforest by the side of a meandering creek. It was winter, so there was a roaring wood fire and two glasses of chilled white wine, a veritable love nest. When I conveyed these memories to my dear wife, her only comment was “which of our children did we take!” Children, love nest, you’ve got to be kidding! And they say women are the romantics! Well I’m pleased to report my memories have proved to be correct, the Mouses House is an idyllic love nest and a child-free environment. The timber interior, subtle lighting, comfy couches and log fire create a wonderful warm and romantic environment. The owners had thought of everything for our comfort including the modern day essentials; an IPad, cable TV, coffee maker, telephone reception. The kitchen was fully equipped, the bed was large and comfortable and we had one of the cottages with a his-her spa bath. We would highly recommend the breakfast and dinner basket options. Both were excellent value for money and you will need a big appetite to eat the tasty and extensive fare in a single meal. Last but not least, Springbrook, a truly beautiful part of Australia, impressively healthy rainforests, breathtaking lookouts and well managed walks suitable for all ages, including romantic mid-70 year olds. Based on recent comments from wife, I suspect it will not be 40 years to our next visit. HIGHLY RECOMMENDED. Ps. Our cottage had two sleeping areas so I suspect less romantic couples could take the kids along.