Hotel berhampiran Walgreens, Springfield

Bottom line: Not a good value. I was stopping here on a road trip between Chicago and Oklahoma and excited to stretch my legs after 9 hours in a car. Nice features: - Lobby was gorgeous and high-tech. - There is a Starbucks right in the lobby. - Wi-fi was solid and fast. Free, as long as you sign up for their rewards program, Bonvoy, which didn’t take me very long. Issues: - Gym was locked, and the treadmills were removed. - Room was so-so, definitely the worst I’ve seen from this brand/tier. - Nobody including staff was wearing masks. (I don’t think it’s required here right now, but something to consider if it matters to you.) - Courtyard as a brand doesn’t offer free breakfast unless you specifically buy it in a package. - Location was far away from other hotels and restaurants.

Look at my photos. If you stay here check your bed carefully. This place is poorly managed like so many hotels in this price point nowadays. The check in was fine at the desk. That’s where fine ended. The room wasn’t exactly clean at a glance. Pulled back the covers and found multiple nasty stains on the linens. The pillow cases are SO wrinkled we couldn’t tell if they were dirty or they just stuff the clean laundry instead of folding (they stuff clean pillow cases instead of folding - was verified later by the staff member who came to our room and our own walk to leave that went by the open door of laundry) I called the front desk to report the disgusting bedding. A female staff member came up with sheets and I showed her the stains. She said she was sorry in a meek not overly committed way, not overly helpful, said she would tell day manager for extra assistance. Asked me if I could change the bed. Never heard from day manager. Never any offer to reimburse or anything else. The doors to these rooms slam if one doesn’t hold it and ensure a gentle latch. Lots of slamming doors. But worse than the sheets was the hotel was over run with unsupervised teens there for the FBLA State Leadership Conference. They were on the opposite side of our wall and across the hall, up all hours, doors open-close all night. You can hear everything anyone says outside of your door and can hear the TV on the rooms on the opposite sides of your walls even when they are taking relatively normal. There was virtually no monitoring of these conditions by the hotel - and shame on their schools and chaperones. This went on both nights we were there but on the third night at some early morning hour finally someone who said they were security knocked on the boys room across the hall for us and demanded they open the door. The boys wouldn’t answer. The security person tried three times and finally said he was coming in regardless - and a boy finally answered.

點贊！這個酒店出乎意料的好！設施完善齊備，服務周到，前台服務温和細緻，細節上也很温馨。很近的地方就有吃的，免費送你去機場，路途衹要約6分鐘，又方便又温馨啊。

This was our first staying in this hotel and we were very pleased. My 93 year old mother stayed with us so we booked a two bedroom. She couldn't believe how nice it was. She said she the bed was very comfortable and she loves the waffles in the morning. Staff was friendly and checked on us periodically. We will definitely stay here again.

Clean service was great and in real convenient location