I originally booked 3 nights accommodation, but thankfully needed to check out a day early (still waiting on my refund for the third night and hoping it's simply a case of banking delays, trusting it to come through). This motel is in a pretty dodgy area. The courtyard behind the room is not private and can be accessed by anyone, as is what happened on the first night. I could hear people walking by the glass sliding door (it's gravel, so very noisy). I did not feel safe. I awoke early the next morning and caught them attempting to get into my car. As a lone female traveler, this was extremely disconcerting. Their website explicitly states that wifi is an included facility, yet upon checking in, the booklet in the room states ”Due to poor internet connectivity, we do not advertise that we have free wifi. Staff will not tolerate abuse”. I literally booked this motel because it stated that wifi was available and I have a business to run. Very disappointing. Check in is stated for 2pm, yet I received a text message at 1.30pm that they were closing up for the day so I needed to pick my keys up from a lockbox. When I did need to call and speak to reception, they were closed and I got the afterhours line, they didn't really know what they were doing and just told me the morning staff would sort it out (this was for checking out a day early). As someone who worked in hotels for 2 years on the front desk, an early check out is something ANYONE answering the phone, afterhours or not, needs to know. Lastly, the room smellt of cigarettes and there were literal holes in the sheets. About the size of pencil in diameter. Very poor stay overall. Would not go back.
Bagus
44 Ulasan