Pengguna Tetamu
30 Julai 2024
We had a great family vacation end of June - beginning of July 2024. Hotel is nice, with green areas, surrounded by woods and with a beautiful beach. The staff is very kind, polite and friendly. They are focused on making guests happy and satisfied. Everyone are working hard, however always greeting guests with a smile. Restaurant - the best thing (that I saw for the first time) is the organization in the restaurant. There are several spots with plates, which is the main reason why there are no queues and waiting to get the food, even when the restaurant is full. What a great solution to make no queues in the restaurant! And the hotel was full when we stayed there. The manager Eleni is doing a great job, everything in the restaurant is very well organized. Restaurant personnel clean all the time and refill the food. Even if you come before the end of the meal, there is food and they are refilling it until the end of the meal. There is enough space in the restaurant, no waiting for a free table. We were satisfied with the food. The variety of dishes was good. The only thing that could be better in the restaurant is air conditioning. It was hot during lunchtime and sometimes the air conditioning was completely off in some parts of the restaurant. Even if it worked, it was too warm inside. Reception - kind and polite personnel, willing to help. We had an unpleasant situation at the beginning of our vacation, they reacted quickly, solved the problem and approached us with the solution. They are focused on guests, trying to make them satisfied. At the end, we were satisfied which was the most important. If there is any problem in the room, they will repair it asap, which is also a way of taking care of guests and trying to make their stay at the hotel pleasant. Pool - we didn’t use it, so I can’t tell anything about it. Beach - nice, clean, sandy, with some stones. Towels provided with deposit. Beach bar - very kind and polite elderly gentleman working in the beach bar. And always with a smile. Beach and pool bar - some solution for plastic cups (that are not placed in the right way) should be found. There is no cup holder and guests are taking cups, touch not only the cup they will take (it's almost impossible to take only 1 plastic cup without touching others, they are stuck together). It would be good to have something that will hold cups so that everyone could easily take one by one, without touching other cups. Not only adults but also children. This is for hygienic reasons. There is no real Coca-Cola or Pepsi, but some concentrate mixed with carbonated water. In my opinion, this should be much better, at least to have a real Coca Cola or Pepsi. Rooms are nice. Our second room was very clean and the lady who cleaned the room (a lady from Corfu) was so nice and polite. Our overall impression is very positive, we felt like at home and we would definitely like to come back again.
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