BByueung Gyu HanThere are lots of dust in front of their air conditioner in my room. I turned off right away because I have allergies for dust. It was outdated but their bed was still very comfortable.
KkptgStaying at an airport hotel usually involves only a few requirements for me. The first is a clean and comfortable room. Second is an airport shuttle. This hotel the room was comfortable.
However, I signed up for a 4am shuttle at the suggestion of the front desk. At 3:55, I arrive downstairs for the shuttle. By 4:10 still nothing. I ask the front desk person who is now working hard making breakfast. He says he doesn't know anything but that usually the shuttle just does loops. At 4:15am, I ordered a Lyft.
I'll never repeat a stay here as it's a simple requirement and every airport hotel I've in around DIA has been able to accomplish.
PPengguna TetamuI expected the hotel to be a little better than it was but for the price it was ok. You get what you pay for. There was a little roach crawling on one of the pillows in one of the beds. I know things happen but it was a little disturbing. Staff was nice and easy check in. Shuttle was on time.
FFly guyHotel was great! Breakfast good too. Very happy with the service. Left an item behind and hotel went above and beyond to help me retrieve it. Just be aware free shuttle is run by third party service West.
LLakwtseraI received a confirmation I thought that it was already paid. When my family went there, the customer service said they need to pay. It was embarrassing. I sent somebody to pay with my card since I was sick. but they refused to take it coz they want the guest to pay for it herself. It was disappointing.
Trip.com customer service, promised to call me back to settle this issue, but I never heard back from anybody. I end up cancelling this booking.
Rramses miselFor the price I guess it's alright, if you're looking for something just to sleep and spend the night is not bad.
The place was dirty, old and the breakfast menu was not very extensive since it did not even have eggs.
Though the extremely friendly, heartwarming and welcoming staff compensated for this, they really make you feel comfortable there.
PPengguna TetamuI stayed in the hotel for 5 nights. There was no trash can in my room, but there were large trash cans in the corridor. The hair dryer on the bathroom wall did not work, but my hair was short, and it was summer. Thus, I did not mind it. Over the last 2 days, the Wi-Fi in my room did not work. I needed to go to the lobby because the Wi-Fi worked there. It appeared that other guests were also affected because I saw a guest sitting on the corridor floor in front of her room using a laptop. The air conditioning and refrigerator were both noisy, the parking lots sometimes was noisy, too; thus, I slept with earplugs. There was only a table and a chair in my room, which were enough for me because I travel along. If there are multiple people staying in this room, they cannot work at the table at the same time.
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