Cari Hotel 5-Star di Rabat

While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans. Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further.

All staff are very helpful and ready to help when ever you need them. Upon our return our flight was late eveining so they where very accommodating and gave us 2 hours extra before check out.

I stayed expecting a proper 5-star experience, but unfortunately my stay was disappointing in several aspects. The furniture and overall room condition felt outdated and poorly maintained. The cleanliness standards were below expectations, especially the bed sheets, which did not appear clean upon arrival.. Breakfast was another major disappointment. The quality and variety were very average and definitely not at the level expected from a hotel presenting itself as luxury  What surprised me most was that the hotel seemed more focused on management presence, security teams, and formalities than on improving the actual guest experience and comfort. Overall, I did not feel this hotel delivers the standard or value of a true 5-star property, and I would personally not choose to stay here agai