GetAways at the Lodge at Kingsbury Crossing

Property called me before my stay to help with check in process. We checked in really late and they made it so easy to grab our keys. Keep in mind that this is a time share, not a hotel but the room we got was so comfortable. It was the perfect stay for a weekend away with my partner. The best part is the location. It is around the corner from all the South Lake Tahoes ******s, restaurants, the village AND Heavenly. We will be back!

Very nice place to stay. Safe, quiet and clean. It’s has nice kitchen, good size refrigerator and oven so we can cook some meals instead to go out every day. We will definitely stay there again for next trip to Tahoe.

Great location, very clean and had everything we needed for our 3 night stay. Be aware that there is NO air conditioning in any of the units so it gets very stuffy during the day and uncomfortable in the bedroom. We had to keep the sliding door open the entire stay and used 4 fans to get any air flow. Luckily, the weather was cool at night but during the day, the unit was still hot.

The accommodations and location were great. However, in order to use the hot tub you have to get the front office staff to let you in. The key pad was disabled. The hot tub has very limited hours 10am-7pm. During my stay, the office staff member was extremely rude and put out that I wanted to use the hot tub. I asked her how her day was going and she said fine unless someone wants to use the hot tub. She unlocked the hot tub room and stood at the door and directed me to shower down the hall before entering the hot tub. I was in my bathing suit and told her I already showered upstairs before I came down. She was so rude and dismissive so I went down the hallway to shower, and when I came back, she said you’re not going to be able to use the hot tub today . I’ve never been treated so rudely, she locked me out of the hot tub while I stood in my bathing suit in the lobby, , luckily someone from housekeeping came by and let me retrieve my belongings. I was a guest at the property for six nights and this encounter really ruined my vacation.I tried to get the woman’s name but she refused to provide it

The beds are not comfortable. The sofa bed is good as a sofa but very noisy and very uncomfortable to sleep on. The actual bed was smaller than a queen and not easy to sleep 2 people. Also it was inna very small room that did not feel great to sleep in.

Place was quiet. Needs updated appliances. Needs more games or activites for kids. We were able to walk up the hill to a bike rental place. There is a nice bike trail to the beach.

The place is horrible. The hot Jacuzzi is only open from 8 to 6pm, during which I doubt how many guests will stay in hotel instead of going out for vacations. We still rush back at 5:30pm to use jacuzzi only for 15mins, and we got rejected for various reasons. The lady at front desk firstly warned us its closing soon (implying us to not use the Jacuzzis), secondly asked us to be "courtious" because we "left water on the floor yesterday after using Jacuzzis". I wonder, in a Jacuzzi, how do prople get out of pool without leaving water on the floor? By flying in the air? For check in, she gave a 10min speech about all the rules in the lodge, particularly about cleaness. I understand to put all dirty towels in the bath tub, but remove pillow cases, flat sheet and fitted sheet as well? Clean out dishes? I was very anxious during the 2 days stay, worrying we did something wrong, 1 person in my group didnt use the towels at all because she didnt want to make it dirty, and even scared of sleeping on the bed, again, for the cleaness. else we will be charged if more than 1hour and 15 mins cleaning needed. That's a very abstract rule. How to count 1.25 hour of work? Does washing and drying time be included? 1.25 hour work per cleaning person? At the end, We spent more than 1 hour to clean the room before leaving. Guests should be aware of those rules, in a written format, before they book the place. These are some beyond normal requirements.

I really enjoyed my two-night stay at the Lodge. It’s centrally located on a quiet street that is very near the ******s and heavenly ski resort. The front desk and cleaning staff have great pride in their work and it shows. They are very organized and everything was super clean. Although the lobby hours are limited, we enjoyed the espresso-based coffees, the spa area, and the fresh fruit. Sarah was especially kind and welcoming. The room was a good size and had a separate bedroom area, as well as a pull-out sofa bed. You get a decent sized fridge and a very well outfitted kitchen. Sliding door to a small deck area. Lots of nice features to the room. Would definitely stay again!!

We had a wonderful stay, the staff was very helpful and nice and the place was very nice. My only comment is that the lobby closed at 7 pm and the spa closed at 6 pm, which seemed inconvenient. We were hoping to use the spa after skiing.