Hotel dengan WiFi di Stevenson Ranch

房間安排上出了點問題，折騰了3回，最後終於換回了我定的房型！還好攜程客服第一時間幫忙解決問題，非常感謝客服小姐姐，在異國他鄉給於温暖。酒店設施很滿意，早餐也相對豐富，進門就有熱茶和咖啡。

Hall ways carpets are stain and thorn. Elevator and landings dirty with stains. Outside the exterior doors lots of cigarette butts like they had not been picked up for days!!! Room and bathroom were clean! The hotel needs a better facility manager. I would not stay here again!

Was disappointed with our four night stay in the 2bed/2bath unit. The hotel floor we stayed on (Room 214) smelled so bad. The smell was so powerful that it came into our room. The hallways had splatter on some type of liquid on the walls. The carpets had what looked liked water damage and were bunched up.The room itself was tired and warn out. Frig was dented and dinged. All the furniture was scratched or warn out. The couch had a huge indention in the cushions. The bathroom tub had been touched up probably because of rust but looked old. The HVAC sounded liked a jet taking off. We tried using the fire place and it made the whole room smell horrible. The towels were thin. The bed sheets had some stains and were rough. The breakfast was mediocre with little to no variety. The things you expect from a Residence Inn (quality furnishings, evening reception, solid breakfast, good housekeeping) were lacking. For whatever reason they only offered housekeeping 3 times a week and there was no evening reception. The good - great shower pressure. Having just stayed at a Hyatt Place a week before, the differences in quality really stood out. Maybe we just got a really bad room this time around but I think there are better options in town.

Penginapan itu hebat - saya juga melanjutkan penginapan saya - tetapi pada malam terakhir saya, pengembara jiran saya menjadi gila. Ada yang menjerit. Menjerit. Cussing - semua jenis drama. Pihak pengurusan menghubungi jabatan sheriff tempatan dan isu itu akhirnya diselesaikan. Ia tidak menghiburkan. Ia menakutkan. Bercakap tentang penginapan yang menyenangkan pergi ke tepi...YIKES!!

The customer service was great , maybe a clean cover for the bed , it’s kinda looked and seemed the sheets weren’t changed the bed was just remade, other then that it was great . Thank you for your business.

Courtney was very accommodating.