Hotel berhampiran Kungsholmstorg, Stockholm

The location of the hotel is superb. The metro is just below the hotel. Airport express is just behind and it is a stone throw to many shopping and restaurants. Room was spacious and comfortable. I like that the room is bright too. Amenities were nice and sufficient. Breakfast spread was good too. Cleanliness on the daily cleaning is lacking as they only tidy up the beds and no cleaning of floors was done. So I feel it can be improved. Generally staffs were friendly and helpful.

Breakfast was quite nice. The room is kept clean and tidy. The overall feeling is good.

We stayed there 3 nights. First night arrived very late and didn’t feel the staffs were warm, went to the room and got a twin beds rather than a king bed. Came downstairs and was told hotel was fully booked and they just looked at us like it’s our fault. The room is also dusty and feels a room hasn’t been used for a while. Second morning, the staff were really good, sort out the problem and saying it was the booking problem. We got one day breakfast for compensation.

This hotel is located in Gamal Stan, rooms are nice, the shared toilets are clean and generally quiet for the night. However, if you would to check in after 6pm, there is no reception and no one will open the main door for you downstairs and the door to the reception.

Great service and friendly staff

Had the good fortune of spending the weekend in one of the hotel’s top floor suites (adjacent to the conference facility on the 11th floor). Full disclosure - I had pretty low expectations coming in due to an unfortunate previous stay at this hotel, but that changed completely the moment I stepped inside the suite. It was spacious, comfortable and luxurious with enormous floor-to-ceiling windows and a HUGE terrace facing the city and Globen. The HVAC system was the best I've experienced in a Swedish hotel (a far cry from the regular Nordic systems that keep you freezing in the winter and sweating in the summer), the water pressure amazing and the finishes stylish. That said, if I were to nitpick, it wasn’t perfect - outlets were almost non-existent, a couple of spotlights were out-of-order, there was no shower gel in the shower, the TV was too small for a room of this size and there was no privacy shade for the giant window between the master bath and the bedroom. The housekeeping staff had generally done a very thorough job, with the exception of a part of the terrace that contained a half-eaten orange from a previous guest. These minor issues did, however, not detract from the overall experience and this suite easily ranked amongst the best Swedish hotel suites I’ve stayed in. The hotel has an excellent location, friendly staff and reasonable pricing, easily earning them a full five stars for this stay. I can’t wait to come back to the same suite :)

Upon entry it was clear we had made the right decision. Welcoming staff (to be fair everyone we encountered on our trip was too), room was big enough and bathroom was incredible. Under floor heating when it's -14 outside is always a nice touch. Our very cheap rate included breakfast, fika (snack) and dinner every night. The food could sometimes have been a little hotter, and there is normally only one choice in the evening, but this was fine for us as it was always delicious. A good way to save money in quite an expensive city. Our room wasn't serviced during our stay but the company (nordic choice) had been hacked so their computer system was down, so can't blame them. They had cleaned well prior to our arrival so this didn't impact us much either. There was easy transport links less than 5 minute walk away. Would definitely be back

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

A marvellous hotel with mordern infrastructure . Its literally next to the Urisksdal railway station ( 1 minute walk ). Breakfast was marvellous , dinner at the hotel was perfect . The pool was not working duting our visit , it was under some maintanance but we had the chance to use the sauna ( at an extra cost) and it was fantastic . I would definitely recommend .