Stockport South

Being greeted by delightfully friendly staff is a perfect way to start a weekend break. Setting the right tone and being incredibly helpful and welcoming. Thank you. A great nights sleep as always at premier inns. Some elements could do with uograde like plug sockets by the bed but otherwise stay was exactly what we needed it to be… a quiet room with a comfy bed. Thank you

room was immaculate mark on the front desk was very polite and friendly and also gave us directions to a very nice restaurant. the great ormund Street sale items were a welcome touch. plenty of tea and coffee refills were provided and the parking was free

Chantelle was most helpful on the reception desk on Sunday morning and served us in the restaurant for breakfast. Thank you for helping us with our luggage and also sorting a taxi for us. The rooms were clean and everyone was pleasant. We will be back again for sure. Thanks again

This Premier Inn experience was deeply disappointing, failing to meet the basic standards we would expect from a Premier Inn. Hotel Issues • No cot mattress provided — the cot was just a frame with hard wooden planks. We booked direct, and this was never disclosed during the booking process. This left us struggling to find a safe sleeping arrangement for our baby. • Terrible parking — we had to park far from the entrance, even though we had a baby. • The hotel felt tired, with worn furnishings and filthy carpets. • The room was constantly cold — locked at 19°C in the evening and dropping to 16°C overnight and in the morning, with any attempted adjustments quickly resetting. Heated with just a small electric heater. Breakfast Issues • To reach breakfast, we had to walk outside and re-enter the building elsewhere, highly inconvenient with a baby during December. • Cooked breakfasts were to order but slow and no better than a basic buffet. • Tiny portions (just one rasher of bacon), and asking for more took another 20 minutes. • The continental buffet area was worn, needed refurbishment, and was not clean. • Promised “free from” items were not readily available — we waited 20 minutes after requesting bread, soya milk, and granola with each item arriving individually. Overall, a thoroughly disappointing stay falling far below the basic standards expected from a Premier Inn.

It was a splendid meal and I throughuly enjoyed it and we ordered some really good food. Jemma was AMAZING and the service was second to none. My family scoffed all the with no issues. After seeing a cadet van I couldn't keep in my excitement so we ordered desert, TWICE because if its SPLENDIDNESS!!!!!

Great customer service from the whole reception and housekeeping team. Went above and beyond to make the stay memorable and comfortable. Thank you. Excellent location and lots of parking with security cameras around the site to feel safe.