Hotel 5 Bintang Terbaik di Stone Town

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

The hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.

At RAFIKI APARTMENT, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at RAFIKI APARTMENT with accessible amenities such as daily housekeeping. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.

Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.

Very polite and helpful staff. Went out of their way to ensure we were looked after and accommodated.

碰巧住到了queen主唱Freddie mercury的故居裏，真的是太神奇的一個體驗。酒店外觀不錯，但是內部設施一般，床和枕頭都不算舒適，早餐口味也一般，勝在地理位置好和這次奇妙的名人故居體驗。

What a beautiful and well located place. Our only regret was to stay there only one night, we would gladly have stayed longer and we will definitely come back. The building, the rooms, the pool and the restaurant are charming, the staff is extremely kind and helpful. From the first communication to the last minute, everything was perfect. Thank you for this lovely stay!

You can't judge a place from the front, or from where it's located. This was a little gem of a B & B (for us). We ate out for lunch & dinner, but really enjoyed their breakfasts. More on the service & rooms first. The front desk manager, which varied, was always very kind & attentive to our needs. The rooms were very nice, beds super comfortable, and having a TV was not a necessity until I got a little sick (possibly from eating out at lunch?), and then I could watch sports. Having a safe for valuables was a bonus. I saw some reviews on Google maps that did not put the hotel in a good light, but our group was there for 4 nights and we never had anything stolen, or any bad experience. Just be wise & careful. The rooms were cleaned daily and the working fan & AC were really nice! The architecture is really cool with lots of old wood, nice decorations, and interesting design. The rooftop was nice, with a great view of the harbor to the west. It is next to a mosque, but that didn't bother us. We had breakfast up there every morning and they had a couple of juice choices, plus really good masala tea, and bottled water - would be nice if they could not use SO MANY plastic bottles, and maybe get those larger ones & dispense into glass pitchers, but I can only suggest. The freshly made maandazi were amazing and there were several fruit choices, yoghurt, and bread - I've lived in Portugal and really appreciate nice, freshly baked bread and this was just the cheap store-packaged white bread, but bread is not a huge part of this culture. We could order eggs and my omelet was always very good. Coffee is pretty basic, so I did masala tea instead and they also make a nice lemon grass tea. As is true with all of Africa where I've lived & traveled, all the staff are super friendly & patient. The location is perfect - right next to the Old Fort and Mama Mia (gelato), as well as Forodhani Food Market, but easy walking distance to everything in Stonetown proper. We had a guide take us around & give us a tour of Darajani (the bazaar or market area), the Anglican church and slave market site (very sobering), the Fort, and other places.

We stayed in this hotel for 2 nights while we ventured around Stone town during our visit in October 2024. One of the reasons we had preferred this hotel was that it is in the heart of the Stone Town that makes everything easily accessible. A very well curated hotel which used to be a palace earlier; it has variety of rooms with different views. The hotel has all the necessary amenities and can support in getting ground transportation, guide as well as an itinerary during your stay. They a nice buffet but does not provide liquor. Would definitely recommend at least a couple of days stay here.

D'fhan mé féin agus mo bhean chéile san óstán galánta seo i mí Iúil agus féadaim a rá go raibh sé ar an rud is mó a thaitin liom in Stonetown. Tá na seomraí glan, compordach; tá bia blasta le fáil sa bhialann; tá foireann phléisiúrtha ag obair ann; d'ith muid ár sáith gach maidin ag an bhricfeasta agus, thar aon rud eile, bhain mé sult as na spásanna poiblí le deoch a ól tráthnóna. Is é an tseoid óstáin é!