Hotel 4-Star di Nuevo Leon, Mexico

Nice classic hotel vibes when you arrive. The service was good and friendly. Room was spacious and staff brought me fruit of the day. Location is well centralise and nice drop off pick up point. Value for money.

Todo muy bien durante mi estancia , buena recepción, buena atención al cliente

I recently stayed at Safi Royal Luxury Metropolitan, and I can’t recommend it enough! From the moment I walked in, I was impressed by the elegant decor and welcoming atmosphere. The staff went above and beyond to ensure my stay was perfect, offering helpful recommendations and attentive service. My room was a true oasis, featuring modern amenities, a plush bed, and a lovely view of the city. I particularly enjoyed the spacious layout and the luxurious bathroom—definitely a highlight! The hotel’s dining options were superb. I indulged in a delightful breakfast buffet each morning, complete with fresh local ingredients and a variety of choices. The on-site restaurant for dinner was equally impressive, serving exquisite dishes that made every meal a treat. The location is fantastic, making it easy to explore nearby attractions and enjoy the local culture. After a day out, I loved unwinding by the pool, which provided a peaceful escape. Overall, my experience at Safi Royal Luxury Metropolitan was outstanding. If you’re looking for a luxurious stay with impeccable service, this is the place to be!

為什麼差評，是因為入住當天躺下就晚上11點多了，床單非常褶皺，這不是新床單的樣子。床上有長頭髮，很可惜我是短頭髮，要不然我都能騙我自己那是我的頭髮。早餐種類算是豐富，大部分都是墨西哥餐，酸汁豆子類的，不太喜歡

酒店外表看起來不錯，不過設施一般，尤其是衞生間非常一般，淋雨區還有點反臭。 服務的細節跟不上，反應速度很慢

This hotel was great and for thebawesome proce i got the customer service was excelent the room also perfect the food a bit pricey especially for the quality i recieved i paid 750 pesos for a individual pizza the crust was like cardboard and still cold a bit and cheese wasnt melted i sent it back and they didnt so much to fix it I also had some truffel french fries included in that price the coke was the best tasting item of the meal i went for breakfast in the hotel restraunt the next morning unfortunately the food didn't improve a ton but loved the staff and hotel so much i stayed and extravl two nights

It's under renovation but everyone did their best at the hotel to make our stay comfortable. It's generally quite clean, but it seems the shower wasn't cleaned very well or the same mop was used for the whole room. The shower floor had fluff remains or a little hair (not mine) every day. Other than that, the rest of the bathroom was always clean which is important for me. The bed linen was fresh from the beginning and although the furniture isn't new, it was all that was needed and in decent state. For a short stay it was perfect value for money an the staff service from reception, maintenance, and the drivers who take you around (it's hotel's courtesy!) made up for the little things that weren't perfect. Service was impecable,I'm grateful. It's quiet at night, the beds are comfortable, and the heating was working well. Expect an older hotel, it's not sparkly new and fancy, but it's definitely covering 10% of all basic necessities.

一室一廳的大套房，還有廚房，面積和採光都非常好，床也很舒服。酒店算是比較新的，早餐也很豐富，晚餐也個露台平台，吹風很舒服，食物也好吃。缺點是花灑是固定在很高的牆面的，沒有浴帽，頭髮會濕，而且洗澡水温很低

一切都還好，在眾多入住過的酒店裡，這個酒店算是相當安全和舒服的。華人比較多，所以每次來都會住這裏，唯一不足的就是房間床品，洗手枱，衞浴等設備可能還不如亞朵。體現不出豪華感，希望後期能提升硬件

The hotel looked amazing, inside and outside, the pool was great and the attention was amazing.