Hotel berhampiran Musee Zoologique de Strasbourg, Strasbourg

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

Super nettes Personal überall, alles recht stylish. Straßenbahnhaltestelle direkt vor der Tür. Die Lounge mit kostenlosen Snacks (Kuchen/Kekse, Obst) und heissen (Kaffeevollautomat/Tees) und kalten Getränken (Saft, Limos/Cola aus Flaschen) ist einfach klasse! Sowas sollte jedes Hotel haben, man kann es ein wenig mit einer Flughafenlounge vergleichen. Abends gibt es dort auch kleine Gerichte. Die Zimmer sind zu zweit zwar etwas klein und über die Konstruktion des Bads kann man sich sehr wundern. Insgesamt jedoch eine absolute Empfehlung.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

I just checked out of this hotel today. I loved everything about the hotel from the moment I walked in. The staff is exceptionally friendly and helpful. We had to park offsite, several blocks away, but they will transfer your luggage to and from the hotel. We had two rooms at the hotel, and we stayed in a family area that had a door off the hallway to both of our rooms. This is perfect if you have need to but your kids in one room and you/spouse in the other. The queen size rooms are not huge, but I found the room to be laid out very well. It really didn’t bother me at all that they are smaller than some of the hotels we stay at in the United States. Our rooms came with breakfast and it was wonderful. The presentation is beautiful. When you walk in it is a buffet but you can also order off the menu I suggest ordering the French toast. One of the best things about this hotel is air conditioning !!!! I can’t express enough how important it is when it is 95 degrees Fahrenheit outside. The air conditioner did not keep the room at a cool, 71 to 72° but very close. I hope to return to Strasbourg in the future, and I certainly will stay at Maison Rouge again.

We stayed here for two nights and overall had a pleasant experience. Breakfast was adequate - not as good as some of the hotels in the chain, but serviceable. Really Good croissants! Parking is a bit of a mess. We arrived after 8pm both nights and got the last parking spot. Not sure what happens to those arriving later. Air conditioning worked well - important when it is ＞33 out! Biggest letdown was the internet though. Something really wrong with it. We had the last room in the hall and the connection strength was under 5mbs. Ping times to the router in the hotel were over 200ms. Even when working, would cut out for minutes at a time. With a family of four and wanting to load some fresh videos for the next part of the road trip, this was really disappointing and not up to normal IHG standards. Frustrating for a family holiday, but if you need Internet for business, this would have been a deal breaker.

Lovely place to stay- away from the touristy are of the Petite France, yet only a fifteen minute walk there. Quite a few nice restaurants in the area with mainly locals who go there - not your usual tourist traps.The hotel is small, with a slightly oldfshioned air about it - none of your hyper-modern dark corridors and minimalist design. Friendly, smiling service. It feels a bit like coming home. There’s also a smlall spa and if you let them know in time they’ll switch the sauna on for you. Twenty minutes is all it takes. Breakfast is varied, with your usual bacon and scrambled eggs, then hard boiled eggs, small selection of cheeses and cold cuts, fruit, seeds, muesli, juices, breads and pancakes.

We had an overall wonderful experience in the Hotel Beaucour. The staff was super-friendly and helpful, the hotel was very clean and the interior of our room was cozy. The location was perfect; nestled in a beautiful neighborhood with cafés/bars/restaurants in front of your doorstep and right by the river, it is just a 3-min walk from the cathedral and the city centre. A parking lot is just opposite and the price is slightly reduced for hotel guests. We would definitely stay here again when returning to Strasbourg.

It’s less than 10 mins walk from the Gare and to the old town. Check in process is very smooth. Room is very new and clean.

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

A fine hotel located on the edge of the city. It takes a while to get into the town centre but if you would like to cross the border to Germany, it’s convenient for that. The staff are polite and kind and resolved an issue with our first room quickly (a leak from the shower into the bedroom). Though when something like this happens, it’s also nice if the hotel offer to move the bags or provide a drink free of charge for the inconvenience - which didn’t happen on this occasion. The breakfast was good though some mornings better than others. I appreciated the local cheese and ham - but the ham seemed a bit off by our final morning! The location directly opposite the tram stop means you can navigate the city easily, though the location on a crossroads isn’t very interesting or picturesque. There’s free tes and coffee during the day, which is a nice touch though the kettle takes too long to boil water. A fine stay, ideal for people wanting to explore the city and perhaps neighbouring Germany.