Hotel berhampiran Phan Asia, Strasbourg

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

The Aparthotel location is perfect to explore the main sights of Strasbourg historic area and it is still in a quiet street few minutes walking from the train station , there are also several bus/tram stops within a minute walking. The building gives a very good impression as it is taken care of , my apartment was spacious with a balcony , big and comfortable bed , small kitchenette, a big closet, fast internet , the walls and the floor were also flawless . The staff team were very nice and helpful during the stay

Overall: 6/10 Staff: 9/10 Price: 8/10 Location (to sights): 8/10 Transit: 8/10 Room: 6/10 Common Areas: 6/10 Restaurant/ Bar: 9/10 Vibe (community): n/a Really enjoyed my stay at other hostels from this company and this one should have been just as good but there’s some things i just can’t put aside… First off, the hostel is dirty. Not talking dirt in the bunks (thankfully) but for as new as it seems, the shared spaces are rough. Bathrooms look rough, half the soap and dryers don’t work (not a good thing for hygiene obviously), the showers were always covered in water and hot water, up for debate. Next, the place is loud. Not hostel, a few people are chatting loud and certainly not 8pm, like the room was basically in the bar and the bar was busy (see next item) till after 1. Sure, we could have closed the window to help a bit but with no other airflow in the room, it’s a choice between super loud and hot/stuffy. Loud won. Last off, during my stay, they were hosting an event which meant a ton of people hanging around. Now the event was for a great purpose and that’s awesome and everyone was friendly too but it still meant the bar was basically taken over by locals who knew each other and filled up the community spaces, instead of a traveler or even a general bar vibe. Not a thrilling thing to find out after checking in. All that said, staff was great, super friendly when I checked in and around the place. The bar / restaurant is well done with a nice range of options and decent prices though I didn’t find the breakfast worth the buffet cost. Like the other locations, rooms are nicely done, bunks have good curtains, power, lights, all the makings of a 10/10, but not.

The location is quite good. In a calm area and just 20 minutes to the center by public transportation. There is Super U supermarket nearby so it’s very convenient. The room was clean. Staff was friendly. However they could improve by providing bottle of water in the room which is an usual practise in every hotel. There wasn’t fridge inside the room. The bed was comfortable but the pillow was quite hard and thick. I had pain in my neck the day after. Anyway was good overall

It was fine. The staff was very friendly and always did the best to help with queries. The room was spacious and clean. There also was a huge wardrobe. The kitchen is tiny but cute. The fridge was sometimes very loud, but not too bad. Maybe the shower could be bigger. It's really tiny and I am a tiny girl, so not sure about bigger people. Overall I had a pleasant stay there. Tram stop is only a few minutes by walk, which is very convenient.

Reason for poor service. Room service ordered through portal, confirmation received through portal and email waited for over half an hour after requested time messaged restaurant twice no response. Then messaged front desk inly then to receive a call to say no room service that night an to come down to the bar if I want to. We had travelled for many hours and just wanted to relax in our room. So we did not bother with any refreshments. I think you may need to look this, it’s not good to let guests order and get confirmation for a service you are not providing that day. Maybe look at your processes.

This hotel location was very clean calming area but 11 minutes far from the centre by train,the staff were friendly and helpful,the room was clean with good breakfast in the morning,but the only problem I really didn't like it was the toilet,the toilet was extremely small, very very small that we couldn't take shower at all because the water was getting outside of the toilet to the sleeping room,I wish if we had good toilet to feel comfortable in the place, otherwise it was really good experience as it was first time to Straßburg,we really love the city and we enjoyed alot. Thanks alot to the trip.com

It was last minute 10pm due to train strikes on our way to Paris Disneyland from Mannheim. We left at 2pm and so I got off here so the kids could sleep. The check in gentleman (Aladis? with a beard) saw I was so tired with 2 kids alone late at night after a super hectic/stressful day with trains changing schedule then cancelled everywhere. He had a big smile and gummy bears for the kids and gave me a room level 1 opposite the elevator (thus, the fastest to get to). He was quick and kind and it made a huge difference to my day. We left again at 6.30am set to continue on, he was still on shift and had breakfast boxes ready to go. Huge applause for such a great employee (and I was not a super chatty customer simply because I was so tired and stressed, he saw the situation straight away). The hotel itself is super modern and bright and welcoming, the room is again super modern and well designed with a mega comfy bed. I would definitely want to stay here again, under different circumstances! (so do my kids, maybe the gummy bears :) It was also just a 4 minute walk from the train station.