Hotel Stratford-upon-Avon dengan Kolam Renang

Bed was very old and small and incredibly uncomfortable room 2007 Air conditioning (which didn’t appear to be air conditioning) was very loud and useless, room was so hot and stuffy- as was the hotel, especially this side of the building. Table fan provided which helped cool the room slightly. TV kept turning its self on throughout the night. Only English tea- no earl grey. Shower was a dribble of water. No room service after 9:30 which was very disappointing and no suggestions of where we could order food from elsewhere. Bar shut and no drinks for guests. The room was a long way from reception and lift. Good points- public areas are lovely, garden really pretty and plenty of space. Room sizes are very big, shame about tiny TV and bed

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

號稱28平方的房間，但給我一間最多16平方的房間，被套沒有套平整，一塊毛巾皺皺巴巴的搭在浴缸邊，提供的東西也很劣質。整個建築除了外殼，裏面看不到多少歷史痕跡。沒有大堂，進門狹窄空間放一個桌子辦入住手續。然後就直接上樓梯。性價比太低。

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

83 acres of landscaped grounds, with an 18-hole golf course on site, this luxurious Hotel offers tastefully decorated, airy bedrooms and superb leisure facilities including an indoor heated swimming pool and sauna. Ardencote has a beautiful, peaceful location in the heart of the Warwickshire countryside. The convenient location also offers easy access to the region’s major road network and Warwick Parkway Railway Station, placing Birmingham International Airport and the NEC within easy reach. Each beautifully appointed en suite room overlooks the grounds and all rooms have TVs, telephones, irons and ironing boards and tea/coffee making facilities. Free wireless internet access is available throughout the hotel. With spectacular views overlooking landscaped gardens, Ardencote also offers the one rosette Brasserie Bar & Restaurant, with a beautiful terrace for guests to enjoy alfresco dining in the warmer months. The impressive leisure facilities include an indoor heated swimming pool, Jacuzzi, steam room and sauna. Guests can also enjoy the fitness centre, tennis courts, squash courts and dance studio.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!