Hotel 5 Bintang Terbaik di Stuttgart

1) Paid £456 for 1 night stay (increased prices during football tournament). Have been told by hotel manager via ******* that I do not meet the conditions for a refund! 2)Journey started from Glasgow at 3am 3)Arrive hotel 11am 4) Not permitted to check in at 3pm - stated policy check in time 5) Not even permitted to check in at 6:30pm. 6) Not permitted to use any property facilities other than the public area toilets (No spa, shower, pool, no bed to sleep in until 11pm) that we had paid for 7) Due to attending the football game, we were not permitted to access our room until 11pm!! 8) Arrive to the room to find feather bedding despite requests for hypoallergenic bedding (sister has allergy and asthma). 9) 30mins later - we were given duvets without covers and one thin pillow each. 10) No sofa bed as stated online so had to share a bed which resulted in 11) Hours sleep as a result 3hours in 36hrs 12) Too exhausted from the day before to get up in time for breakfast. 13) No offer of even a free drink at the bar but they were happy to let us spend it. 14 ) All of this and I have been told I don't meet the conditions for a partial or full refund. I knew something was strange when I was sent an email (attached) the previous night telling me not to come to the hotel until after the Euro football game that was taking place that day. I thought there must have been some sort of mistake so… Arrived at the property 11am, to be told we couldn’t check in. Our room wasn't ready. I was of course understanding of this given it was fully booked the night before. We went to get food with the intention of having 2 hours sleep before the football game and an early the next day. It transpired that the hotel had been booked by UEFA for the Scotland team. We should have been found alternative accommodation but unfortunately they have taken a huge room fee as well as the huge amount of money that UEFA must have paid them to treat their normal guests like cattle. We left the hotel exhausted and after having given the opportunity for them to rectify this situation, you have told ******* that I do not meet the conditions for a refund!! Only thing I can say is the reception and bar staff did their best to keep our spirits up and let us charge our phones. I certainly did not use £456 pounds worth of electricity though.Sleep deprivation ruined what should have been a good end to an amazing stay in Germany.

Мега комфортный отдых в отеле Le Meridien Роскошный отель недалеко от самого центра города, до которого можно дойти через зеленый городской парк. Очень вежливый и приветливый персонал. Новые и просторные номера с потрясающей шумоизоляцией. Очень тихо и совсем не слышно звуков с улицы, даже в тех номерах, которые выходят на оживленную проезжую часть. Хороший и большой бассейн, фрукты, вода и чай к вашим услугам. Потрясающий и очень разнообразный завтрак: блюда на любой вкус - блины, вафли, выпечка, колбасы и рыба, омлеты и свежевыжатые фреши и смузи. Лучшее место в городе!

Very nice hotel, location good as well. Near by a big mall which is convenient to buy food and everything what is needed. Hotel has everything as well, even laundry (for free) 😏

Large classic hotel with 2 buildings connected through the basement hallway. Close to tram stations, cinemaxx, and Stuttgart University. However, the air con and wifi are really poor, really gotta fix those.

Relativ neues / oder renoviertes Hotel. Wir haben ein kosteloses Upgrade bekommen und hatten dementsprechend ein recht großes Zimmer, das sehr sauber und ruhig war. Sehr gutes und schnelles WLAN und super freundliches Personal.

Perfekte Lage zu den Öffis. Sehr ansprechende Einrichtung und super freundlicher Service, sowohl an der Rezeption als auch in der Bar abends. Es wurde auch nicht gemurrt, dass wir zum Fussball schauen nur noch einen kleinen Snack bestellt haben. Im Gegenteil, wir wurden so freundlich bedient wie bei einer Hauptmahlzeit. 100 % ihr Weiterempfehlung.

Positive things first : - Fast elevators - Big Room - Lots of seating possibilities in room - Bathroom with shower separate from Toilet - Big bed - Nice lightning - Lots of storage Now the negative things: - Can't close the curtains properly - so it's quite light ( especially as the building in front of us had the lights on... ( maybe add some clips on the wall where we could clip the curtains in ). - Very soft pillows ( like really soft xD ) - It wasn't mentioned anywhere that the Parking is NOT in the same building. Really inconvenient as you have to walk over a high speed big street, then 2 floor down to find your car - not really ideal if with Luggage or if you have difficulties to walk. Otherwise it was a great stay :)

Lovely hotel to look at both outside and in. However there is nowhere to stop in front of the hotel to drop bags and check in. The hotel does have a parking arrangement with private parking building at the back but you can't park there until you check in. I dropped my wife then drove around until I found a park on the street, not easy as it is a busy part of town. In our case they had used up their allocation of carparks so our options were other public carparks, the first one was full the hotel then directed us to another, it was close but still resulted in a short walk back to the hotel in the rain, not ideal. Desk clerk was apologetic but that doesn't change the fact that this is not a good hotel to arrive at in a car. The rooms are designer, but so designer that there is no practical solution to open a bag on other than the floor, which is ok if travelling light but no good if you have bags bigger than a carryon. So, a great hotel if you don't arrive by car and have small luggage, if that's not the case then be prepared for a frustrating arrival and settle in.

Perfekte Lage für einen Urlaub mit Musical Besuch. Auch das SI Centrum mit guten Restaurants ist sehr nah. Freundliches Personal, geräumige Zimmer mit bequemem Bett. Für mich alles Top!

We did a pit stop here to take kids to Mercedes’ museum. It was not a big event weekend so the area was really dead. Hotel reception was friendly but only 1 person manning the desk so it always seemed busy with queues. Bathrooms are functional and clean but given 4 people were staying in the room, body wash and loo roll ran out as they don’t fully replenish items. I understand the whole green thing but at least put enough toiletries in there. Simple little things like this should not require us to have to chase and ask the staff for these. Especially for a Hilton brand. The other odd thing is the toilet has its own room at the hotel room entrance. That’s great, but there is no sink. You have to walk around the whole room to get to the bathroom to wash your hands. We also had dinner at the restaurant downstairs. It charges silly money for every item on your plate. Literally a single portion of salmon is 15 euros (maybe 150g) with nothing else on the plate. If you want a side, you have to pay for that. Same with the schnitzel. Every single item you add to your plate is an additional cost. Staff was fine but the pricing system was ludicrous. We stupidly followed the tripadvisor reviews for the restaurant and the place was pretty dead. We should have eaten at the sports bar outside which was outdoors and has more ambience for possibly the same level of food. Who knows. The only redeeming feature is we got some discount back from this restaurant because of our club member status. We only stayed here for one night so it was sufficient as a clean functional hotel.