Hotel berhampiran Sängerstaffel, Stuttgart

Very nice decorated place at the reception We have booked a Christmas special for a very good price and expected a small room, but when we opened the door, it was a big surprise: It was a spacious and well furnished room with a nice balcony in the upper floor. The Bath room was very big, too Beds were compfortable. The area is quiet. the only problem: the elevator did not work during the night Hours after 23:00 but no real problem, You can take the stairs. With the key you can go out and come back all night Parking in the area is for free only during the night. During day time, you have to pay for the parking ticket. But we managed to find free parking 3-4 streets further down. There is a vending machine In the Hotel so that you can purchase beverages for very fair prices Wifi worked well Staff in the evening was very friendly. Staff in the morning was adequate. For breakfast an additional payment and a new covid Test would have been required for an additional fee, therefore, we did not Eat there in the morning. We would book again Enjoy the stay!

Ich hatte 4 Nächte in diesem Hotel gebucht, da meine Tochter in Stuttgart im Krankenhaus lag. Bei der Buchung musste ich den vollen Betrag inklusive Frühstück und Tiefgaragenstellplatz im Voraus bezahlen. Glücklicherweise wurde meine Tochter nach dem zweiten Tag bereits wieder aus dem Krankenhaus entlassen und wir konnten zurück nach Hause fahren. Als ich beim Auschecken auf die Rückerstattung der zu viel gezahlten Übernachtungen zu sprechen kam, bat mich der Mitarbeiter eine Nachricht mit dem Anliegen an die Chefin zu schreiben, er würde es dann weiterleiten. Zwei Wochen später hatte ich immer noch keine Rückerstattung und auch keine Rückmeldung. Darauf hin habe ich nochmals eine Nachricht Im Internetportal an das Hotel mit einer Frist zur Rückmeldung gesendet. Die Frist ist abgelaufen, Rückmeldung und Rückerstattung Fehlanzeige. Wenn ein Hotel meint, dass es Geld für eine Umbuchung einbehalten muss, erwarte ich zumindest eine Rückmeldung. Das Anliegen eines Kunden einfach auszusitzen und eine Notsituation zur Gewinnmaximierung auszunutzen geht gar nicht. Ich werde den Fall wahrscheinlich an meinen Anwalt übergeben. Das Verhalten der Leitung dieses Hotels grenzt an betrügerisches Verhalten. Ich lerne daraus, dass ich nicht mehr in einem solchen billigen Hotel im Voraus bezahlen und lieber ein paar Euro mehr für ein renommiertes Hotel ausgeben werde. An alle anderen, die in Stuttgart übernachten wollen: Finger weg vom Hotel Sautter, wenn etwas unvorhersehbares kommt, werdet ihr dort abgezockt!

You’ll never find nicer people working in a hotel than the people here. And the rooms are great. Perfect bed. I have neck pain since a couple of weeks and last night was the first time I slept pain free! The pillows are fluffy, the coffee machine is great - the location. I don’t know what else to say to make it sound real :) but I’ve been here a few times now and I never regret it. Funny how other hotels here in the city are ranked on the same level but the rooms are way below the standard of Jaz and the staff doesn’t compare.

The best thing about the Astoria is really the location, right in the city centre on Hospitalstrasse. One of my favourite places to stay when in Stuttgart it is very central to all the main attractions in the city and close enough to rail tram bus links.. its always a pleasure to stay when I'm on town.... I always recommend highly when anyone I know come to visit..

Das Zimmer war klein, aber ausreichend und nett eingerichtet, Frühstück konnte dazugebucht werden, nichts Außergewöhnliches, aber für den Preis absolut okay. Es ist gut mit ÖPNV erreichbar, dazu gehört nun mal auch, dass es keine ruhige Lage ist (wobei die Fenster viel Lärm von draußen abfangen). Leider merkten wir am Abreisetag, dass der einzige Fahrstuhl für die Größe des Hotels doch etwas zu wenig ist- gleichzeitg Checkout und Wäsche-/ Putzwägen hat zu Wartezeiten geführt. Die Mitarbeitenden waren sehr nett.

The bed mattress firm and comfortable. Rooms are spacious and well setup. The staff are friendly. The breakfast has good filter coffee and sparkling water on tap. I slept really well last night and likely will again tomorrow.

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

Das Zimmer war mit allem Nötigen ausgestattet. Wegen dem Fehlen einer Klimaanlage kann es im Sommer heiss werden. Dank der ausgezeichneten Doppelverglasung war es ruhig und ich habe gut geschlafen. Nettes Personal.

The staff at this hotel are amazing! You can tell they genuinely love their jobs and are just meant to be in hospitality. Two extraordinary individuals stuck out to my family and I - Sarina merz - front desk and Sophia Armandine - host. Thank you for the excellent Germany experience and warm hospitality daily. Would recommend this hotel to anyone!

Resepsiyon gayet ilgili pazar günü her yer kapalı olmasına rağmen bize pastane bulmamıza yardımcı oldu. Odalar gayet temiz, oda düzeni gayet iyi,lavabo tuvalet temiz.Biz 4 kişi kaldık. Oda gayet yeterliydi. Otoparkın ücretsiz olması da büyük bir avantaj.Fiyat olarak da gayet iyi. kahvaltı hakkında bir şey diyemeyeceğim çünkü kahvaltıyı otelde yapmayı tercih etmedik. Tavsiye edilir.