Hotel berhampiran Nötbacken di Sundbyberg

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

5 mins walk to the tram/metro stop. Clean, and very good breakfast but the bed set is top old.

My room (121) was very noisy because of the train and a banging metal door in the staircase. I was staying for five nights, so I brought quite a bit of luggage - but the room was so tiny that there was no cupboards or space to put my suitcase. The lighting in the room was VERY dark - I had to put make-up on at work, because there was no ”mirror light” in the bathroom - a basic feature in a hotel room. The breakfast was very low quality - especially the bread, which was stale and ”pre-fab supermarket bread”. There was always too crowded in restaurant, and again lighting was VERY dark. I liked the location, as well as the alternative decor and coziness of the hotel, but honestly the service level, the room features and the food quality more reminded me of a youth hostel. It was not value for money.

A nice well-functioning modern hotel, excellent choice when visiting Arenastaden. Review based on a one-night stay in May (background of spending 80+ nights per year in different hotels around the globe). Location: Just around the corner from Friends Arena and Mall of Scandinavia. So a lot of things to do, shops and places to drink & eat. Bus & train in the neighborhood, not too far to tram either. Råstasjön lake and a small nature reserve just across the street offering nice possibilities for a walk/run. Room: Had a single room in the 4th floor. While it was not the biggest room I’ve seen, it was more than enough for a single traveler like me. Décor was nice, simple modern design without going overboard. The room was quiet, with practically no noise from the other rooms or corridor. Perfectly clean with no stains or signs of usage anywhere. Etc: Check-in & out was very efficient. Breakfast was not really luxurious as such but good enough to get the day started, so no complaints there either Would I return there? Yes sure, a good modern hotel very well located to visit businesses in Arenastaden

I booked their single room without window, as I both have no need for excessive in-room amenities and also greatly enjoy small, cosy places (this is not a sarcastic statement: I truly loved the tiny room). There was enough space in the room for the bed, an additional cutout for a small desk, and the private bathroom was nearly twice the size of the rest of the room itself. The walls were painted in a dark grey or purple, as were the bed dressings. It was a perfect, cosy little nook in which I could sleep and unwind a little. Their breakfast is pretty standard fare, no complaints nor highlights. I was content with the mini croissants, yoghurt and fruit; though an unsweetened yoghurt option would have been nice (but again, not a complaint). One issue I have however is with the parking fees. It is advertised on the hotels.com website, as well as the English version of the hotel's own site that parking is SEK100,-/day. However, their internal system, and as I later found while verifying, their Swedish website both state SEK150,-/day. I did not follow up on this until the next day as I arrived late in the evening and checked the listings after having checked in. The monetary difference is negligible, however this was frustrating to be presented with at the point of payment and not updated across the platforms this hotel advertises on. When I asked at the desk about it and showed the FD staff the hotels.com and English version of their site with the lower amount, I was given an apologetic look and the professional version of throwing one's hands up in helplessness. I don't expect grovelling nor immediate refunds (I have read r/TalesFromtheFrontDesk for long enough) but at least a mention that it will be sent up the chain of command would allay my feeling of being misled. Parking in any case is in an underground lot accessible via your hotel card key.

1. Location: this hotel is very close to the Stockholm commuter train station: Solna. It takes approximately 10 minutes by walk from the station to the hotel. As an option, it’s able to take a bus no. 513 (just outside of the station) to the hotel. 2. Breakfast: it’s a buffet. It offers meatballs, sausages, fried eggs and so on. Vegetarian option is also available, including vegetable and fruit salads (I had lettuces, tomatoes, cucumbers and watermelon). Kitchen staffs are helpful and friendly 😊 3. Rooms: we reserved a standard queen room for five nights. The room itself is about 18 m2, but has almost everything we need. 4. Hotel facilities: the laundry room is free of charge, just need to book in advance. Gym room has many equipment. Living room is very cozy, could be a good idea to just relax, take a cup of coffee (need to pay extra) and read a book. We stayed at the hotel for 5 nights, and would love to visit it again!

Reception check my booking wrong sometimes,I did pay online,they always say I didn’t pay,it’s reservation.untill I show my payment,then they said oh,yes,I can see you paid 😬that’s not good for customers.room not open windows,smell very bad when 6 people in the room 😬 I can’t get enough oxygen during sleep,then I can’t get up easily 😬

Sehr gutes Preis-Leistungsverhältnis, großes Frühstücksbuffet und sehr schöner Fitnessbereich! Bett bequem, Zimmer & Bad sauber. Das Hotel erreicht man direkt durch die Mall und ist mit dem Zug schnell am Stockholmer Hbf. Klar, es gibt zentralere Hotels, aber für unseren Trip war’s perfekt!

I can imagine the price was reduced since it was corona times, therefore reasonable for being in Stockholm (in Solna actually). A bit ”off” for the tourist, but we stayed there while visiting family, so for us the location was good. No breakfast buffet of course, but a ”breakfast bag” that was plenty. Nice staff, with so few guests they had time for a little chat. I can imagine that the hotel focusses on businesspeople, it was a double room - but just. No problem, we only used it for the nights, but there were - for example - only room to hang one towel to dry.

Super fijn hotel op een top locatie naast T-Centralen. Vanaf Arlanda luchthaven met de Arlanda Express naar het centrum en dan 5min lopen. Alle bezienswaardigheden binnen bereik. Kamers zijn mooi, aan de wat kleine kant, maar van alle gemakken voorzien. Ontbijt is zeer uitgebreid, goed en gevarieerd. Het hotel heeft een zonneterras op de 11e verdieping met een mooi uitzicht over de stad. Ook een leuke sky-bar voor drankje of diner. Het personeel was erg vriendelijk. Voor herhaling vatbaar. Foto’s uitzicht hotelkamer op de 12e verdieping bij daglicht en Midsomernqcht