Hotel Mesra Haiwan Peliharaan di Sunnyvale

We are frequent Marriott hotel customers. This little place was sadly subpar. We checked in on Oct 21 and interrupted a young man playing iPhone games at the front desk. He didn’t want to be bothered. He couldn’t even tell us where to park. (There is a large free underground lot we discovered on our own.) Bed mattress caved toward middle, pillows are not Marriott grade, window was missing a screen, and breakfast at 8:00am was already out of eggs and yoghurt. Oatmeal anyone? The staff just shrugged. Did I mention the thin motel towels? Then the shampoo dispenser fell off the wall in the shower. This review will likely generate a generic “so sorry” from their computer. We did meet the senior manager however. He was great and really nice. I wish I’d shared this with him but who wants to be that weird customer? Marriott has to be careful when they put paint on a tired hotel. Hurts their brand. There is a nice Courtyard just down the street. And a newer Hilton Garden Inn which costs the same as this. Look around as always.

Large rooms. Easy front desk check in. They couldn't accommodate my request to switch from 2 queens to a king. Which was a bit disappointing since I'm a big man. But the staff was friendly. The room was clean and quiet! I was able to utilize my fire stick on the TV. As the access was adequate. The breakfast was really good. The Omelette was done perfectly. Though you do have to ask the staff for an omelette. I've stayed here several times. Also their sister hotel The Cupertino Hotel many many times. I almost always enjoy my stay!

This is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!

Good location but poor amenities and service. It’s a pity because the location is so good and with better service at the reception and a few improvements in the facilities would make this hotel a true 4 star hotel.

This hotel was recommended to me as I was going to a birthday party at a neighboring restaurant & bar. I learned it was a Marriott brand so I blindly booked it. I had no idea most of the rooms were very small. I had a queen bed and the room had 2-feet on each side of the bed. There was a small space of 8x6 at the end of the bed adjacent to the small desk and small closet. The bathroom was decent size. Everything was VERY clean. The bed was very comfy. There is a small outdoor patio with chairs & small tables. The lobby bar was not open on Saturday. The only issue was the fact that every time someone used the stairwell (I was at the end of the hall) it created a vacuum suction and my door would bang against the door jam. Even the deadbolt and safety latch did not help. FWIW- i did go into a King Suite unit of a friends. It had a small couch and tv sitting area along with the king bed. She said it was just a few dollars more and well worth the cost.

It is true that u hv read all those good reviews. The room is clean, bed is comfy and with Dove bath toiletries. The bf is good and just nice. Awesome part if u wish to go they provide boxes. Check in and out is easy and fast. The Staffs r all very friendly. Am very happy to stay there for 2 nights

This is a very peaceful, quiet hotel. It is suited to a vacation or a consultant working stay. The room had a kitchen, including utensils and dishwasher, stove and full fridge, and a dining area. The laundry facilities were complimentary. The is an exercise room, as well.

看是2019年裝修的才訂，房間的確有裝修過，但是電梯及其老舊，圖一是電梯門外的門，裏面全封閉，很老舊，所以幾天都是爬外麪的樓梯，空調非常吵人，晚上不敢出去感覺不太安全。酒店周圍餐廳不少，大堂的服務人員態度很好，有免費無限量的咖啡和開水供應。

Great Customers service very clean rooms and friendly staff. The property is kept very clean and rooms are updated with great furniture. Front desk staff is very helpful with good knowledge of the area the parking lot looks new. Will always stay here

Been here concurrently for months at a time in between business trips, and the staff here is very friendly and after a while become homely. The location is close to Bay lands park which has walking trials and plenty of open space, there is a market around the corner and there are several restaurants right behind it. The hotel itself has washers and dryers and a snack and drink machine and the rooms themselves are nice, they have 32 inch tv's, pretty good wifi once you get the upgraded version, microwave, stove tops ect.