Hotel berhampiran GUDANG ANTIK di Surabaya

Good location. The room was clean and spacious, overlooking the city centre. Hotel staffs are friendly, easy going and courteous. Morning breakfast was awesome, lots of local cuisines. It takes less than 10 minutes drive to Gubeng train station.

Great place I enjoyed my stay here. Room was great very comfortable. Location ok.

BILIK: Biliknya baik-baik saja, seperti yang digambar. AC Sejuk. Semasa memasuki bilik yang ditempah, 2 botol air mineral bersaiz sederhana disediakan, sayangnya satu lagi tinggal setengah, dan satu lagi masih ditutup. Keadaan tilam juga tidak kemas. BILIK: Ketika memasuki bilik mandi, ada bekas sabun bar di wastafel, tong sampah di bilik mandi juga mempunyai sisa tisu yang belum dibuang. # Pada masa akan datang, mungkin ada lebih banyak perhatian.

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

Very beautiful, modern and cozy hotel. But 2 important things: WIFI runs bad and the most important... It's an obligation to change sheets and pillows. My sheets were not changed, even pillows, with long hairs of previous guest. To bad this!!!

the hotel was nice, in a good location in the center of the city. breakfast was very good, with multiple choices from local to international. the room overall was okay, clean and the bed was very comfortable, but the sound proof was terrible, in the night it was difficult to sleep as from the nearby mosque came out the song another thing, the windows don't have the possibility to open even for a little to change the air

Hotel ini bersih dan selesa, penghawa dinginnya sejuk, tempatnya bersih, intinya

the location was great, but they should improve the cleaness of room and aminities becase i got the dispenser out of the room with no water and they provide chargeable bottle water in room

Nice place to stay.Home away from home.Very nice staff and tasty and variety of dishes in the breakfast menu. I have to specially thank two women receptionists who helped me to visit a dentist ( since I developed tooth ache) The staff is kind & generous. I wish this hotel management and staff / employees a good health & prosperity.

Hotwl nyaman, Staff ramah dan lokasi strategis , hanya saja masalah di tempat parkir mobil benar2 area tidak ada pohon / kanopi sama sekali sehingga mobil terpapar panas dari pagi sampai sore .