Ulasan Oakwood Hotel & Residence Surabaya

Ke surabaya nnt balik ke sini lagi Bersih nyaman luas Pokokx best lah….

Okokok

hotel yang sangat bagus

The hotel is getting old. Some stuff are now broken. The location of this hotel is super

I am very blessed Oakwood receptionist upgrade me to family room with only 50% of the regular price. The room is super nice, big and clean. It has kitchen, living room and a dining table. It even has washing machine. We felt very comfortable staying there. All the bed sheets and pillow and bolster are clean. I am definitely going back to this hotel. The location also very strategic.

It seems to be better for family trip, because interior facilities of the hotel are excllent. But its a bit far from center of Surabaya.

I enjoyed the location, enjoyed the size of the room. Quite enjoyed the amenities, from coffee machine to the washer/dryer. The staff are nice and accommodating. Having said that, we had several issues for the short one night stay that we were there at. 1. The air conditioner in the master bedroom couldn't be controlled via the thermostat. We couldn't even turn it off when the room became quite chilly. Called the maintenance, they couldn't do much about it. Very disappointing. 2. Having utensils helped, but we found a dirty knife with clear food residue smeared on it. So clearly the cleaning service didn't bother checking it. Made me question the cleanliness of everything else. Also found a used mask inside one of the drawers. Yuck. 3. Some of the towels smell like they weren't cleaned/dried properly. Some of them also have clear stains (brownish, purplish..). Disturbing. All-in-all, quite a disappointing stay in my book.

First time stay here, been to surabya so many times. Location near to Juanda Airport but 20-30 to city centre. Room was clean, big and nice. Have washing machine with dryer. Breakfast good even not many choices. Will consider to stay here again.

It is located right next to Galaxy Malls so you have a decent place to hang out. If you need a place near the basketball courts GOR CLS at Kertajaya Indah Timur, this is within walking distance!

The location is good, near Galaxy Mall, the room is spacious, the customer service is polite and helpful, the facility is good. I will stay at this hotel if I come to Surabaya again.

spacious room, nice view, affordable price. pasti bakalan kembali lagi ke hotel ini.

Best hotel in surabaya

Hotel was convenient for my work, but otherwise may be a bit out of the way if you are planning to work on the other side of the city. Also, the road next to it has a lot of traffic and it could be heard from the room.

Everything is very good for my stay at Oakwood. It is very conveniently located within walkng distance to Galaxy Mall. Amenities inside room are adequate, bed is comfortable and wifi is working well.